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Showing 1,351 - 1,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57447779 | Discount code not working | Closed | Normal |  Jerry Cruickshank | — |  Dr. Mandy McLaughlin | — | 2h | ●Responded | 2/5 | — | — | Apr 12, 2026 | Apr 19, 2026 | |
| 86000722 | Order arrived damaged | Closed | Low |  Miss Caroline Gusikowski | — |  Lily Raynor | — | 1h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 61317518 | Discount code not working | Closed | Normal |  Mr. Jerry Murazik | — |  Chaz Renner | Phone | fragrancerefunddamaged | 1h | ●Responded | 10/11 | — | — | Apr 15, 2026 | Apr 19, 2026 |
| 97556947 | Address change after shipping | Closed | Normal |  Eloy Dicki | — | Lily Raynor | returnsshade-match | 1h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 47363410 | Restock alert for backorder | Closed | Normal |  Stephen Kozey | — |  Eula McKenzie | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 70045857 | Cancel subscription / Auto-replenish | Closed | Normal |  Timothy Jakubowski | — |  Leonard Waters-Howell | — | 1h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 85132468 | Restock alert for backorder | Closed | Normal |  Tonya Streich | — |  Tommy Kuvalis | vipgift-cardrefund | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 13325217 | Influencer code not working | Closed | Low | Tonya Streich | — |  Amely Pacocha | Chat | damaged | 22h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 08349427 | App login problem | Closed | Normal |  Vernon Greenholt | — |  Steve O'Conner | Chat | shade-matchreturnsrefund | 20h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 43634432 | Insider tier issue | Closed | Normal |  Anibal Barton | — |  Katrina Johns | — | 19h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 19, 2026 | |
| 39985541 | Missing samples in order | Closed | Urgent |  Ms. Julie Predovic | — |  Ignatius Cummerata | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 79726017 | BOPIS pickup not ready | Closed | Normal |  Lessie Parker | — | Lily Raynor | Chat | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 22350145 | App crashes at checkout | Closed | Low |  Ms. Alexandra Toy | — |  Vilma Gusikowski | — | 17h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 31022053 | Insider tier issue | Closed | Normal |  Mr. Clovis Schmidt | — |  Faith Hilll | bopisdamagedreturns | 2d 16h | ●Responded | 4/5 | — | — | Apr 13, 2026 | Apr 19, 2026 | |
| 45923784 | Lost package follow-up | Closed | Normal |  Delfina Howell DVM | — |  Mr. Eliza Gerhold IV | — | 16h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 07280269 | Cancel subscription / Auto-replenish | Closed | Urgent |  Petra Bogisich | — |  Julie Hodkiewicz | Chat | shade-matchfragrance | 4d 14h | ●Responded | 1/5 | — | — | Apr 8, 2026 | Apr 19, 2026 |
| 96030355 | Klarna / Afterpay split issue | Closed | Low |  Lauriane Labadie | — | Ignatius Cummerata | damagedfragrance | 14h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 29836802 | Foundation match help | Closed | Normal |  Frank Predovic | — | Lily Raynor | returns | 13h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 19, 2026 | |
| 87481250 | Missing samples in order | Closed | Normal |  Gene Jones | — |  Jacklyn Dare | Chat | returnsinfluencer | 5d 12h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 19, 2026 |
| 05454330 | Address change after shipping | Closed | Normal |  Florian Herman | — |  Darryl Jacobi | refund | 12h | ●Responded | 3/5 | — | — | Apr 17, 2026 | Apr 19, 2026 | |
| 54312691 | BOPIS pickup not ready | Closed | Normal | Tonya Streich | — | Chaz Renner | influencerfragrance | 11h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 73747420 | Missing samples in order | Closed | Low |  Danielle Gibson | — | Chaz Renner | Chat | — | 9h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 18, 2026 |
| 31484328 | Allergic reaction concern | Closed | Normal |  Robb Schoen | — | Leonard Waters-Howell | damagedgift-card | 1d 7h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 18, 2026 | |
| 40562884 | Missing items in shipment | Closed | Low |  Kirsten Becker | — | Ignatius Cummerata | shade-match | 7h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 18, 2026 | |
| 07871536 | Loyalty points not posting | Closed | Normal |  Ray Armstrong | — | Julie Hodkiewicz | refund | 6h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 18, 2026 | |
| 54764202 | Return after 30-day window | Closed | Normal |  Pam Hauck | — |  Miss Amber Hintz Sr. | Chat | loyalty | 6h | ●Responded | 9/11 | — | — | Apr 13, 2026 | Apr 18, 2026 |
| 09982555 | Discount code not working | Closed | Normal |  Leo Becker-Dach | — | Tommy Kuvalis | refundvip | 2d 6h | ●Responded | 3/5 | — | — | Apr 11, 2026 | Apr 18, 2026 | |
| 44126356 | Price match request | Closed | Normal |  Deondre Rosenbaum | — |  Kip Schroeder IV | — | 6h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 18, 2026 | |
| 21356434 | Address change after shipping | Closed | High |  Joel Runolfsdottir | — | Katrina Johns | bopis | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 39948840 | Foundation match help | Closed | Low |  Randal Dickens Jr. | — | Eula McKenzie | Chat | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 18, 2026 |
| 94235105 | Wrong shade sent | Closed | Low |  Oliver Dibbert | — |  Oscar O'Hara | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 18, 2026 |
| 30598739 | App crashes at checkout | Closed | High |  Cortney Lakin | — |  Mr. Lonie Hudson | loyaltyrefund | 5h | ●Responded | 5/5 | — | — | Apr 15, 2026 | Apr 18, 2026 | |
| 42430735 | Klarna / Afterpay split issue | Closed | Low |  Anthony Schaefer | — | Amely Pacocha | Phone | gift-cardbopis | 5h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 18, 2026 |
| 05828372 | Price match request | Closed | High |  Forrest Mraz | — | Vilma Gusikowski | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 18, 2026 |
| 90668096 | App login problem | Closed | Normal |  Johann West | — | Oscar O'Hara | Social | vip | 4h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 18, 2026 |
| 61143271 | Wholesale order question | Closed | Normal |  Mr. Efren Connelly | — |  Kaela Friesen | Chat | shade-match | 4h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 18, 2026 |
| 49708715 | Item authenticity concern | Closed | Normal |  Mack Osinski | — | Chaz Renner | Chat | appshade-matchloyalty | 4h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 18, 2026 |
| 24665677 | Lost package follow-up | Closed | High |  Danielle Kshlerin | — | Eula McKenzie | — | 3h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 18, 2026 | |
| 32018491 | Cancel order request | Closed | Normal |  Forrest Hagenes | — |  Garth Dooley | — | 3h | ●Responded | 3/5 | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 08777956 | Where is my order? | Closed | High |  Reagan Erdman | — | Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 18, 2026 | |
| 70396678 | Discount code not working | Closed | Normal |  Damon Tromp | — | Kip Schroeder IV | — | 7d 3h | ●Responded | 2/5 | — | — | Apr 8, 2026 | Apr 18, 2026 | |
| 24491639 | Loyalty points not posting | Closed | Normal |  Nikolas Terry | — | Tommy Kuvalis | Phone | — | 3h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 18, 2026 |
| 36709381 | Where is my order? | Closed | Normal |  Cecelia Hilll | — | Leonard Waters-Howell | fragrancesampleswholesale | 2h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 18, 2026 | |
| 74140720 | App login problem | Closed | High |  Veronica Russel | — | Ignatius Cummerata | Chat | refundshippingfragrance | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 18, 2026 |
| 55518705 | Where is my order? | Closed | Urgent |  Mrs. Monica Daugherty | — | Kaela Friesen | appshade-match | 2h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 18, 2026 | |
| 93414709 | Birthday gift not received | Closed | Normal |  Myron Watsica | — | Miss Amber Hintz Sr. | Phone | fragrancerefundloyalty | 1h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 18, 2026 |
| 81053655 | Insider tier issue | Closed | Normal |  Edwin Hammes | — | Mr. Lonie Hudson | app | 1h | ●Responded | 4/5 | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 66459733 | Cancel order request | Closed | High |  Dr. Violet Gibson | — |  Yazmin Jast | refunddamaged | 1h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 19963838 | Price match request | Closed | Urgent |  Lela Block | — | Jacklyn Dare | appdamaged | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 18, 2026 | |
| 42687870 | Influencer code not working | Closed | Normal |  Dalton Stiedemann | — |  Mr. Skyla Trantow | gift-cardviprefund | 1h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 18, 2026 |