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Tickets65195642

Loyalty points not posting

External ID: 65195642

Survey response

5/5

“Used the app to swap a shade and it was approved on the spot.”

Properties

Ticket
External ID
65195642
Subject
Loyalty points not posting
Status
Closed
Priority
Normal
Channel
Chat
Tags
shade-matchreturns
Resolution
2h
QA
—
Signals
—
Created
Feb 23, 2026
Closed
Mar 2, 2026
Customer
Customer
Mr. Dexter Walker-Koch
Company
—
Team member
Assigned to
Tommy Kuvalis
Response
Survey state
●Responded
Response
5/5