Gift card balance question

External ID: 33988245

Activity

Monday, October 13, 2025

Dexter HeidenreichCustomerlive chat·Oct 13, 2025, 2:00 PM

Hi, I wanted to follow up on an order issue. Not sure who else to reach out to.

Ticket created·by Dexter Heidenreich·Oct 13, 2025, 2:00 PM

Assigned to Amely Pacocha·Bloom Automation·Oct 13, 2025, 2:03 PM

Dexter HeidenreichCustomerlive chat·Oct 13, 2025, 3:59 PM

Thanks for getting back to me so quickly. Any update on the next steps?

Thank you! That works for me. Let me know once it's sorted.

Oct 13, 2025, 3:59 PM

Oct 13, 2025, 3:59 PM·live chatAgentAmely Pacocha

Hi there, thanks so much for reaching out! I'm so sorry for the trouble. Let me dig into your order and figure out what happened.

Oct 13, 2025, 3:59 PM

You're all set! I've added 500 Insider bonus points for the inconvenience. Hope to make it up to you on your next order.

Oct 13, 2025, 3:59 PM

Solved by Amely Pacocha·Oct 13, 2025, 4:00 PM

Survey sent to customer·Bloom Automation·Oct 13, 2025, 4:19 PM

Survey response received·by Dexter Heidenreich·Oct 13, 2025, 7:46 PM

Oct 13, 2025, 9:26 PM·live chatAgentAmely Pacocha

Hi there, thanks so much for reaching out! I'm so sorry for the trouble. Let me dig into your order and figure out what happened.

Status changed from new to open·by Amely Pacocha·Oct 13, 2025, 9:26 PM

53EditedScored 8 months ago by Mock providerOpen in Coaching

“The selection, the service, the app — all top tier.”