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Tickets11590152

Item authenticity concern

External ID: 11590152

Activity

Friday, June 6, 2025
Dexter SchneiderCustomeremail·Jun 6, 2025, 2:00 PM

Hello, I had a question about an order I placed last week. Hoping you can help.

Ticket created·by Dexter Schneider·Jun 6, 2025, 2:00 PM
Assigned to Miss Amber Hintz Sr.·Bloom Automation·Jun 6, 2025, 2:01 PM
Jun 6, 2025, 5:33 PM·emailAgentMiss Amber Hintz Sr.

Hi! I really appreciate you flagging this. Give me a moment to take a closer look on my end.

Status changed from new to open·by Miss Amber Hintz Sr.·Jun 6, 2025, 5:33 PM
Dexter SchneiderCustomeremail·Jun 6, 2025, 5:38 PM

Just checking in — did you get a chance to look into this?

Jun 6, 2025, 5:43 PM·emailAgentMiss Amber Hintz Sr.

Hi there! I've got your order pulled up. Let me check a couple of things with our team and circle back.

Dexter SchneiderCustomeremail·Jun 6, 2025, 5:49 PM

Appreciate you looking into it. Let me know what else you need from me.

Reassigned from Miss Amber Hintz Sr. to Lily Raynor·by Miss Amber Hintz Sr.·Jun 6, 2025, 5:49 PM
Jun 6, 2025, 5:54 PM·emailAgentMiss Amber Hintz Sr.

Hello! Happy to help with this. Could you confirm the email address on the order so I can pull it up?

You're all set! I've added 500 Insider bonus points for the inconvenience. Hope to make it up to you on your next order.

Jun 6, 2025, 5:59 PM
Status changed from open to solved·by Miss Amber Hintz Sr.·Jun 6, 2025, 6:00 PM
Thursday, June 12, 2025
Closed by Bloom Automation·Jun 12, 2025, 6:00 PM

QA evaluation

91AI scoredScored last year by Mock providerOpen in Coaching

Survey response

Survey not fired (reason: channel disabled)

Properties

Ticket
External ID
11590152
Subject
Item authenticity concern
Status
Closed
Priority
Normal
Channel
Email
Tags
conversation-mockupgift-cardrefunddamaged
Resolution
4h
QA
91
Signals
Created
Jun 6, 2025
Closed
Jun 12, 2025
Customer
Customer
Dexter Schneider
Company
—
Team member
Assigned to
Miss Amber Hintz Sr.
Response
Survey state
⊘Not fired
Response
—