Restock alert for backorder
External ID: 71237769
Activity
Tuesday, March 31, 2026
Dallas FayCustomerlive chat·Mar 31, 2:00 PM
Hi! I'm having an issue with my recent order and was hoping someone could help me sort it out.
Ticket created·by Dallas Fay·Mar 31, 2:00 PM
Assigned to Mr. Cade Senger·Bloom Automation·Mar 31, 2:10 PM
Mar 31, 8:02 PM·live chatAgentMr. Cade Senger
Hi there! I've got your order pulled up. Let me check a couple of things with our team and circle back.
Status changed from new to open·by Mr. Cade Senger·Mar 31, 8:02 PM
Dallas FayCustomerlive chat·Mar 31, 9:49 PM
Just checking in — did you get a chance to look into this?
Mar 31, 11:37 PM·live chatAgentMr. Cade Senger
Hi there! I've got your order pulled up. Let me check a couple of things with our team and circle back.
Wednesday, April 1, 2026
Dallas FayCustomerlive chat·Apr 1, 1:24 AM
Just checking in — did you get a chance to look into this?
Apr 1, 3:12 AM·live chatAgentMr. Cade Senger
Hello! Happy to help with this. Could you confirm the email address on the order so I can pull it up?
Apr 1, 4:59 AM·live chatAgentMr. Cade Senger
All taken care of! I've sent a follow-up email with the details. Let me know if there's anything else I can help with.
Solved by Mr. Cade Senger·Apr 1, 5:00 AM
Survey sent to customer·Bloom Automation·Apr 1, 5:03 AM
Thursday, April 2, 2026
Survey response received·by Dallas Fay·Apr 2, 11:26 PM
QA evaluation
Survey response
“Five stars. Marisol matched my undertone perfectly over a quick chat.”