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Tickets25241431

Cancel subscription / Auto-replenish

External ID: 25241431

Survey response

4/11

“Customer service made me feel like I was being scammed for filing a return.”

Properties

Ticket
External ID
25241431
Subject
Cancel subscription / Auto-replenish
Status
Closed
Priority
Normal
Channel
Chat
Tags
shade-matchrefund
Resolution
2h
QA
—
Signals
—
Created
Dec 11, 2025
Closed
Dec 18, 2025
Customer
Customer
Cullen Herzog
Company
—
Team member
Assigned to
Darryl Jacobi
Response
Survey state
●Responded
Response
4/11