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Tickets07361640

Loyalty points not posting

External ID: 07361640

Survey response

3/5

“The chat agent was clearly juggling other conversations. Felt impersonal.”

Properties

Ticket
External ID
07361640
Subject
Loyalty points not posting
Status
Closed
Priority
Normal
Channel
Chat
Tags
shippingbopis
Resolution
5d 18h
QA
—
Signals
—
Created
Feb 26, 2026
Closed
Mar 8, 2026
Customer
Customer
Davin Schaden
Company
Modern Mercantile
Team member
Assigned to
Chaz Renner
Response
Survey state
●Responded
Response
3/5