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CustomersCandace Anderson-Harber Sr.

Candace Anderson-Harber Sr.

Verde Concierge·ettie.nicolas64@verdeconcierge.io
Tickets27Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Returned my serum no questions asked, refund hit my card the next day.47877349Allergic reaction concernCandace Anderson-Harber Sr.Chaz RennerApr 26, 2026, 2:03 PM
2/5Got brushed off when I asked about the damaged shipment.61505353Item authenticity concernCandace Anderson-Harber Sr.Chaz RennerApr 17, 2026, 8:31 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.79491131Cancel order requestCandace Anderson-Harber Sr.Mr. Skyla TrantowMar 18, 2026, 3:11 PM
4/11The app is slow and buggy now. Lost trust in the brand.29967887Cancel subscription / Auto-replenishCandace Anderson-Harber Sr.Garth DooleyFeb 23, 2026, 8:22 AM
7/11Generally good. A few things could be better but no complaints.41662115Address change after shippingCandace Anderson-Harber Sr.Vilma GusikowskiDec 11, 2025, 7:41 AM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.99263465Lost package follow-upCandace Anderson-Harber Sr.Amely PacochaJul 12, 2025, 9:23 PM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.96621722Pro discount enrollmentCandace Anderson-Harber Sr.Amely PacochaJun 12, 2025, 11:33 PM
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Properties

Customer
Name
Candace Anderson-Harber Sr.
Email
ettie.nicolas64@verdeconcierge.io
Loyalty tier
Insider
Company
Verde Concierge
Skin type
combination
Loyalty points
528
Lifetime spend
540
Last purchase
May 13, 2026
Skin tone
tan
Foundation shade
34W
Skin concerns
dullness, redness, uneven-texture
Allergies / restrictions
—
Favorite brands
Kiehl's, Fenty Beauty, Dior
YTD spend
76
App installed
Yes
App last opened
Apr 29, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
120
Total orders
17
Preferred category
—
Tickets
Tickets
27
Last seen
May 21, 2026
Responses
Avg rating
6.00