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CustomersCandace Anderson-Harber Sr.

Candace Anderson-Harber Sr.

Verde Concierge·ettie.nicolas64@verdeconcierge.io
Tickets27Responses7
Showing 1 - 27 of 27
External ID
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Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
65585570Cancel subscription / Auto-replenishSolvedLowCandace Anderson-Harber Sr.Verde ConciergeAmely PacochaChat
shade-matchreturns
3h○Sent, no reply———May 21, 2026-
37111283Missing samples in orderSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeJacklyn DarePhone—22h○Sent, no reply———May 15, 2026-
08726486Price match requestSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeKaela FriesenEmail
gift-cardloyaltyshipping
2h○Sent, no reply———May 5, 2026-
66703418Shipping cost questionSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeJulie HodkiewiczEmail
shade-matchloyalty
23h○Sent, no reply———May 4, 2026-
47877349Allergic reaction concernSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeChaz RennerEmail—7h●Responded5/5——Apr 24, 2026-
61505353Item authenticity concernSolvedLowCandace Anderson-Harber Sr.Verde ConciergeChaz RennerEmail
bopisshipping
2h●Responded2/5——Apr 15, 2026-
29806276Cancel subscription / Auto-replenishOpenNormalCandace Anderson-Harber Sr.Verde ConciergeJulie HodkiewiczChat
influencergift-cardbopis
-—Skipped———Apr 3, 2026-
24172375Store experience feedbackOpenNormalCandace Anderson-Harber Sr.Verde ConciergeOscar O'HaraEmail—-—Skipped———Mar 19, 2026-
79491131Cancel order requestSolvedLowCandace Anderson-Harber Sr.Verde ConciergeMr. Skyla TrantowChat
influencerbopis
14h●Responded5/5——Mar 17, 2026-
46240696Pro discount enrollmentSolvedLowCandace Anderson-Harber Sr.Verde ConciergeMr. Skyla TrantowEmail
fragrance
2d 20h○Sent, no reply———Mar 2, 2026-
29967887Cancel subscription / Auto-replenishSolvedLowCandace Anderson-Harber Sr.Verde ConciergeGarth DooleyEmail
wholesale
1d 1h●Responded4/11——Feb 21, 2026-
58255676Allergic reaction concernPendingNormalCandace Anderson-Harber Sr.Verde ConciergeKatrina JohnsEmail—-—Skipped———Jan 29, 2026-
17645790Missing samples in orderSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeIgnatius CummerataChat
bopisgift-card
4h○Sent, no reply———Dec 18, 2025-
47359993Where is my order?OpenNormalCandace Anderson-Harber Sr.Verde ConciergeVilma GusikowskiPhone
shade-matchbopis
-—Skipped———Dec 13, 2025-
41662115Address change after shippingSolvedHighCandace Anderson-Harber Sr.Verde ConciergeVilma GusikowskiPhone
loyalty
5h●Responded7/11——Dec 10, 2025-
91007376Lost package follow-upSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeLeonard Waters-HowellSocial
influencerfragrancewholesale
5h⊘Not fired———Dec 5, 2025-
97336122Wholesale order questionClosedLowCandace Anderson-Harber Sr.Verde ConciergeMr. Skyla TrantowEmail
damagedinfluencershipping
10h○Sent, no reply———Nov 28, 2025Dec 6, 2025
32043922Insider tier issuePendingNormalCandace Anderson-Harber Sr.Verde ConciergeGarth DooleyChat
refundgift-cardbopis
-—Skipped———Oct 18, 2025-
85128468Influencer code not workingClosedNormalCandace Anderson-Harber Sr.Verde ConciergeMr. Cade SengerEmail—2d 7h○Sent, no reply———Sep 12, 2025Sep 19, 2025
61521487App login problemSolvedHighCandace Anderson-Harber Sr.Verde ConciergeKaela FriesenSocial—6h⊘Not fired———Aug 25, 2025-
34090266Birthday gift not receivedSolvedLowCandace Anderson-Harber Sr.Verde ConciergeLeonard Waters-HowellChat
fragrance
5h○Sent, no reply———Jul 25, 2025-
73329210App crashes at checkoutPendingNormalCandace Anderson-Harber Sr.Verde ConciergeGarth DooleyEmail
damagedapp
-—Skipped———Jul 18, 2025-
99263465Lost package follow-upClosedNormalCandace Anderson-Harber Sr.Verde ConciergeAmely PacochaEmail
bopis
21h●Responded10/11——Jul 11, 2025Jul 14, 2025
41047308Store experience feedbackSolvedLowCandace Anderson-Harber Sr.Verde ConciergeMr. Eliza Gerhold IVChat
shipping
2h○Sent, no reply———Jul 8, 2025-
57830788Missing samples in orderSolvedHighCandace Anderson-Harber Sr.Verde ConciergeYazmin JastChat
shade-match
4h○Sent, no reply———Jun 28, 2025-
96621722Pro discount enrollmentSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeAmely PacochaChat—2h●Responded9/11——Jun 12, 2025-
59066817Return after 30-day windowSolvedLowCandace Anderson-Harber Sr.Verde ConciergeOscar O'HaraEmail
vip
1d 23h○Sent, no reply———May 27, 2025-
Page 1 of 1

Properties

Customer
Name
Candace Anderson-Harber Sr.
Email
ettie.nicolas64@verdeconcierge.io
Loyalty tier
Insider
Company
Verde Concierge
Skin type
combination
Loyalty points
528
Lifetime spend
540
Last purchase
May 13, 2026
Skin tone
tan
Foundation shade
34W
Skin concerns
dullness, redness, uneven-texture
Allergies / restrictions
—
Favorite brands
Kiehl's, Fenty Beauty, Dior
YTD spend
76
App installed
Yes
App last opened
Apr 29, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
120
Total orders
17
Preferred category
—
Tickets
Tickets
27
Last seen
May 21, 2026
Responses
Avg rating
6.00