Candace Anderson-Harber Sr.
Verde Concierge·ettie.nicolas64@verdeconcierge.io
Showing 1 - 27 of 27
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65585570 | Cancel subscription / Auto-replenish | Solved | Low | Verde Concierge | Chat | shade-matchreturns | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 37111283 | Missing samples in order | Solved | Normal | Verde Concierge | Phone | — | 22h | ○Sent, no reply | — | — | — | May 15, 2026 | - | ||
| 08726486 | Price match request | Solved | Normal | Verde Concierge | gift-cardloyaltyshipping | 2h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |||
| 66703418 | Shipping cost question | Solved | Normal | Verde Concierge | shade-matchloyalty | 23h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |||
| 47877349 | Allergic reaction concern | Solved | Normal | Verde Concierge | — | 7h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |||
| 61505353 | Item authenticity concern | Solved | Low | Verde Concierge | bopisshipping | 2h | ●Responded | 2/5 | — | — | Apr 15, 2026 | - | |||
| 29806276 | Cancel subscription / Auto-replenish | Open | Normal | Verde Concierge | Chat | influencergift-cardbopis | - | —Skipped | — | — | — | Apr 3, 2026 | - | ||
| 24172375 | Store experience feedback | Open | Normal | Verde Concierge | — | - | —Skipped | — | — | — | Mar 19, 2026 | - | |||
| 79491131 | Cancel order request | Solved | Low | Verde Concierge | Chat | influencerbopis | 14h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - | ||
| 46240696 | Pro discount enrollment | Solved | Low | Verde Concierge | fragrance | 2d 20h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |||
| 29967887 | Cancel subscription / Auto-replenish | Solved | Low | Verde Concierge | wholesale | 1d 1h | ●Responded | 4/11 | — | — | Feb 21, 2026 | - | |||
| 58255676 | Allergic reaction concern | Pending | Normal | Verde Concierge | — | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 17645790 | Missing samples in order | Solved | Normal | Verde Concierge | Chat | bopisgift-card | 4h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | ||
| 47359993 | Where is my order? | Open | Normal | Verde Concierge | Phone | shade-matchbopis | - | —Skipped | — | — | — | Dec 13, 2025 | - | ||
| 41662115 | Address change after shipping | Solved | High | Verde Concierge | Phone | loyalty | 5h | ●Responded | 7/11 | — | — | Dec 10, 2025 | - | ||
| 91007376 | Lost package follow-up | Solved | Normal | Verde Concierge | Social | influencerfragrancewholesale | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | ||
| 97336122 | Wholesale order question | Closed | Low | Verde Concierge | damagedinfluencershipping | 10h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 6, 2025 | |||
| 32043922 | Insider tier issue | Pending | Normal | Verde Concierge | Chat | refundgift-cardbopis | - | —Skipped | — | — | — | Oct 18, 2025 | - | ||
| 85128468 | Influencer code not working | Closed | Normal | Verde Concierge | — | 2d 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 19, 2025 | |||
| 61521487 | App login problem | Solved | High | Verde Concierge | Social | — | 6h | ⊘Not fired | — | — | — | Aug 25, 2025 | - | ||
| 34090266 | Birthday gift not received | Solved | Low | Verde Concierge | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | ||
| 73329210 | App crashes at checkout | Pending | Normal | Verde Concierge | damagedapp | - | —Skipped | — | — | — | Jul 18, 2025 | - | |||
| 99263465 | Lost package follow-up | Closed | Normal | Verde Concierge | bopis | 21h | ●Responded | 10/11 | — | — | Jul 11, 2025 | Jul 14, 2025 | |||
| 41047308 | Store experience feedback | Solved | Low | Verde Concierge | Chat | shipping | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | ||
| 57830788 | Missing samples in order | Solved | High | Verde Concierge | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | ||
| 96621722 | Pro discount enrollment | Solved | Normal | Verde Concierge | Chat | — | 2h | ●Responded | 9/11 | — | — | Jun 12, 2025 | - | ||
| 59066817 | Return after 30-day window | Solved | Low | Verde Concierge | vip | 1d 23h | ○Sent, no reply | — | — | — | May 27, 2025 | - |