Yazmin Jast
Returns Specialist·Specialist·rodolfo_hilll82@gmail.com
Rating distribution
5
232
4
135
3
47
2
41
1
42
QA performance
Total evals
2
All-time, excludes invalidated
Avg QA score (30d)
—
Avg CSAT (30d)
3.68 / 5
-0.60 starsvs. prior 30 days
AI-acceptance rate
100.0%
0 of 10 overridden
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 71757162 | Address change after shipping | Closed | Normal |  Ben Mills | — | Yazmin Jast | loyalty | 8d 23h | ○Sent, no reply | — | — | — | May 23, 2026 | Jun 6, 2026 | |
| 11776524 | Address change after shipping | Pending | Normal |  Amber Dach | — | Yazmin Jast | — | - | —Skipped | — | — | — | May 23, 2026 | - | |
| 68022635 | Klarna / Afterpay split issue | Solved | Normal |  Rowland Armstrong | — | Yazmin Jast | refund | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 24979459 | Klarna / Afterpay split issue | Open | Normal |  Billie Dach | — | Yazmin Jast | wholesaledamagedapp | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 99745983 | Missing samples in order | Closed | Normal |  Jacqueline Borer | — | Yazmin Jast | gift-card | 5h | ●Responded | 5/5 | — | — | May 22, 2026 | May 25, 2026 | |
| 80862153 | Cancel order request | Pending | Normal |  Marion Hermiston | — | Yazmin Jast | Phone | gift-cardappwholesale | - | —Skipped | — | — | — | May 21, 2026 | - |
| 12365012 | Influencer code not working | Solved | Normal |  Janice McGlynn | — | Yazmin Jast | Chat | — | 12h | ●Responded | 3/5 | — | — | May 21, 2026 | - |
| 89967742 | Missing items in shipment | Solved | Normal | Jacqueline Borer | — | Yazmin Jast | returnsapp | 13h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 51702152 | Allergic reaction concern | Solved | Low |  Kirsten Becker | — | Yazmin Jast | bopisgift-card | 9d 18h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 57107714 | Item authenticity concern | Solved | Normal |  Amira Howe | — | Yazmin Jast | Chat | bopis | 7h | ●Responded | 5/5 | — | — | May 21, 2026 | - |
| 59037303 | Wholesale order question | Solved | Low |  Miss Edith Rippin | Aurora Hotels Group | Yazmin Jast | — | 6h | ●Responded | 3/5 | — | — | May 21, 2026 | - | |
| 12721874 | Missing samples in order | Closed | Normal |  Desiree Nikolaus | — | Yazmin Jast | influencergift-card | 2h | ●Responded | 1/5 | — | — | May 20, 2026 | May 23, 2026 | |
| 97855027 | Shipping cost question | Closed | Normal |  Miss Tammy Hahn | — | Yazmin Jast | Social | refundvipwholesale | 5h | ⊘Not fired | — | — | — | May 20, 2026 | May 25, 2026 |
| 76119998 | BOPIS order cancelled at store | Solved | Normal |  Mr. Ian Witting | — | Yazmin Jast | Chat | — | 20h | ⊘Not fired | — | — | — | May 20, 2026 | - |
| 18354274 | Refund not received | Solved | Normal |  Ms. Urban Leannon | — | Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 40760019 | Missing samples in order | Pending | Normal |  Stephen Kozey | — | Yazmin Jast | gift-cardsamples | - | —Skipped | — | — | — | May 20, 2026 | - | |
| 37507049 | Birthday gift not received | Solved | Normal |  Lorraine Kunze | — | Yazmin Jast | viployalty | 13h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 35191147 | Pro discount enrollment | Open | Normal |  Jazmyne Anderson | — | Yazmin Jast | Chat | damagedshipping | - | —Skipped | — | — | — | May 19, 2026 | - |
| 05302599 | Where is my order? | Solved | Normal |  Demetrius Koelpin | — | Yazmin Jast | Chat | — | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 68580019 | Restock alert for backorder | Solved | Normal |  Milo Koepp | — | Yazmin Jast | — | 2d 19h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 42201039 | Shipping cost question | Solved | High |  Myra Hilll | — | Yazmin Jast | gift-cardappshipping | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 57668439 | Return after 30-day window | Closed | High |  Leona Kassulke | — | Yazmin Jast | Chat | damagedinfluencer | 4h | ●Responded | 4/11 | — | — | May 18, 2026 | May 21, 2026 |
| 08683751 | Address change after shipping | Open | Normal |  Brando Reilly | — | Yazmin Jast | — | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 46161806 | Order arrived damaged | Pending | Low | Miss Edith Rippin | Aurora Hotels Group | Yazmin Jast | Chat | appbopisrefund | - | —Skipped | — | — | — | May 18, 2026 | - |
| 06262690 | Wholesale order question | Solved | Normal |  Mr. Damon Friesen | — | Yazmin Jast | bopisreturnsapp | 1d 18h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 10720208 | Order arrived damaged | Solved | Normal |  Doyle Little | — | Yazmin Jast | — | 4h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 55144289 | Item authenticity concern | Solved | Normal |  Tamara Corkery | — | Yazmin Jast | loyaltyreturnsinfluencer | 2d 11h | ●Responded | 4/5 | — | — | May 18, 2026 | - | |
| 94419794 | Where is my order? | Solved | High |  Jay Langosh | — | Yazmin Jast | shade-matchloyaltyrefund | 17h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 42471304 | Insider tier issue | Pending | High |  Enrique Walter | — | Yazmin Jast | influencershade-matchdamaged | - | —Skipped | — | — | — | May 17, 2026 | - | |
| 08788146 | Missing samples in order | Solved | Low |  Dashawn Hintz | — | Yazmin Jast | Chat | vipbopis | 9h | ○Sent, no reply | — | — | — | May 17, 2026 | - |
| 16430178 | Address change after shipping | Solved | Normal |  Tevin Leannon | — | Yazmin Jast | fragrancewholesalegift-card | 1d 6h | ○Sent, no reply | — | — | — | May 17, 2026 | - | |
| 06694190 | Wholesale order question | Solved | Normal |  Lori Ruecker | — | Yazmin Jast | Chat | loyaltyreturnsshipping | 5h | ●Responded | 10/11 | — | — | May 17, 2026 | - |
| 48960158 | Birthday gift not received | Solved | Normal |  Betty Cummerata | — | Yazmin Jast | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | May 16, 2026 | - |
| 68663482 | Foundation match help | Solved | Normal |  Estefania Donnelly | — | Yazmin Jast | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | May 16, 2026 | - |
| 92491210 | Wholesale order question | Solved | Normal |  Kay Boyer | — | Yazmin Jast | Chat | gift-card | 2h | ●Responded | 5/5 | — | — | May 16, 2026 | - |
| 18566667 | Price match request | Solved | Normal |  Randall Kirlin | — | Yazmin Jast | shade-matchgift-carddamaged | 21h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 63513272 | Wholesale order question | Solved | Low |  Shelia Franecki | — | Yazmin Jast | — | 2d 12h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 70800725 | BOPIS pickup not ready | Closed | Normal |  Julio Denesik MD | — | Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 23436776 | Missing samples in order | Solved | Normal |  Danny Mueller | — | Yazmin Jast | — | 1d 8h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 66251758 | Foundation match help | Solved | Normal |  Emerald Hoeger | — | Yazmin Jast | vipdamaged | 2d 18h | ●Responded | 9/11 | — | — | May 15, 2026 | - | |
| 77168676 | Birthday gift not received | Solved | Normal |  Roel Little | — | Yazmin Jast | Chat | samplesrefund | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 67195205 | Insider tier issue | Solved | Normal |  Jude Heidenreich | — | Yazmin Jast | — | 7h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 36073854 | Address change after shipping | Solved | Low |  Alfreda Shields | — | Yazmin Jast | Chat | returns | 21h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 64166757 | Address change after shipping | Closed | Normal |  Herman Altenwerth | — | Yazmin Jast | — | 1d 11h | ⊘Not fired | — | — | — | May 14, 2026 | May 17, 2026 | |
| 00430749 | Insider tier issue | Open | Normal |  Kelli Klocko | — | Yazmin Jast | — | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 58669584 | Refund not received | Pending | High |  Sara Feest | — | Yazmin Jast | bopis | - | —Skipped | — | — | — | May 14, 2026 | - | |
| 24477941 | Store experience feedback | Solved | Normal |  Mr. Sydnie Christiansen | — | Yazmin Jast | — | 1d 10h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 31800076 | App login problem | Solved | Normal |  Claude Reinger-Beatty | — | Yazmin Jast | Social | fragrance | 4h | ⊘Not fired | — | — | — | May 14, 2026 | - |
| 12765863 | Store experience feedback | Solved | Normal |  Immanuel Hayes | — | Yazmin Jast | Social | damagedshade-match | 12h | ⊘Not fired | — | — | — | May 14, 2026 | - |
| 39719318 | Pro discount enrollment | Closed | Low |  Wilfred Fay | — | Yazmin Jast | Chat | gift-card | 2d 22h | ○Sent, no reply | — | — | — | May 14, 2026 | May 21, 2026 |