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CustomersEnrique Walter

Enrique Walter

opal_kemmer32@yahoo.com
Tickets41Responses11
Showing 1 - 41 of 41
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
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Created
Closed
25774768Pro discount enrollmentPendingNormalEnrique Walter—Lily RaynorEmail
refundshippingshade-match
-—Skipped———May 21, 2026-
42471304Insider tier issuePendingHighEnrique Walter—Yazmin JastEmail
influencershade-matchdamaged
-—Skipped———May 17, 2026-
34681996Lost package follow-upSolvedUrgentEnrique Walter—Julie HodkiewiczEmail
bopis
10h●Responded4/5——Apr 29, 2026-
27322403Question about product ingredientsSolvedNormalEnrique Walter—Leonard Waters-HowellEmail—2h⊘Not fired———Apr 28, 2026-
41525530Question about product ingredientsSolvedLowEnrique Walter—Mr. Eliza Gerhold IVChat
damagedloyalty
11h○Sent, no reply———Apr 21, 2026-
66837171Order arrived damagedSolvedNormalEnrique Walter—Steve O'ConnerEmail
damaged
7h○Sent, no reply———Apr 18, 2026-
32864008Address change after shippingSolvedLowEnrique Walter—Darryl JacobiEmail
fragrancesamplesvip
16h●Responded5/5——Apr 14, 2026-
80128503Discount code not workingSolvedLowEnrique Walter—Mr. Cade SengerEmail
shippingloyalty
3h●Responded5/5——Apr 6, 2026-
93646530Birthday gift not receivedClosedUrgentEnrique Walter—Garth DooleyChat
refundfragranceinfluencer
10h○Sent, no reply———Mar 31, 2026Apr 6, 2026
79004451Insider tier issueSolvedNormalEnrique Walter—Dr. Mandy McLaughlinEmail—5h○Sent, no reply———Mar 4, 2026-
25739089Address change after shippingClosedLowEnrique Walter—Vilma GusikowskiChat
loyaltyvip
6h○Sent, no reply———Feb 28, 2026Mar 5, 2026
87866231Wholesale order questionSolvedHighEnrique Walter—Steve O'ConnerChat—3h○Sent, no reply———Feb 19, 2026-
46222087Wholesale order questionClosedHighEnrique Walter—Mr. Skyla TrantowEmail
gift-cardloyaltyrefund
7h⊘Not fired———Feb 14, 2026Feb 18, 2026
59930691Pro discount enrollmentClosedNormalEnrique Walter—Faith HilllEmail
wholesaleloyaltyfragrance
4h●Responded1/11——Feb 12, 2026Feb 19, 2026
48357862BOPIS order cancelled at storeSolvedLowEnrique Walter—Amely PacochaEmail
returnssamples
1h●Responded5/5——Feb 12, 2026-
89912158Return after 30-day windowSolvedLowEnrique Walter—Amely PacochaSocial
vipshade-match
2h⊘Not fired———Feb 6, 2026-
03223325Pro discount enrollmentClosedNormalEnrique Walter—Eula McKenzieEmail
vip
13h⊘Not fired———Jan 7, 2026Jan 9, 2026
99362400Gift card balance questionClosedNormalEnrique Walter—Mr. Cade SengerChat
gift-cardreturnsshade-match
6h●Responded5/5——Dec 28, 2025Dec 30, 2025
30620078Cancel order requestClosedLowEnrique Walter—Kip Schroeder IVEmail
wholesalebopis
6h○Sent, no reply———Dec 15, 2025Dec 21, 2025
98028716Foundation match helpSolvedNormalEnrique Walter—Yazmin JastChat
samplesfragrancedamaged
7d 12h⊘Not fired———Nov 24, 2025-
49484824BOPIS order cancelled at storeClosedLowEnrique Walter—Amely PacochaEmail—2h○Sent, no reply———Nov 3, 2025Nov 9, 2025
85549373Klarna / Afterpay split issuePendingNormalEnrique Walter—Katrina JohnsChat—-—Skipped———Oct 25, 2025-
78301098Cancel subscription / Auto-replenishSolvedLowEnrique Walter—Eula McKenzieEmail
bopisvip
6h●Responded5/5——Oct 14, 2025-
17815947Cancel subscription / Auto-replenishClosedUrgentEnrique Walter—Mr. Cade SengerEmail
wholesaleapp
19h○Sent, no reply———Sep 26, 2025Oct 4, 2025
79973755Missing samples in orderSolvedNormalEnrique Walter—Chaz RennerPhone
samples
9h○Sent, no reply———Sep 22, 2025-
08111572Gift card balance questionClosedLowEnrique Walter—Darryl JacobiEmail
gift-cardreturns
7h●Responded5/5——Sep 18, 2025Sep 22, 2025
23469629Gift card balance questionSolvedNormalEnrique Walter—Garth DooleyEmail
gift-cardreturns
2d 14h●Responded4/5——Sep 11, 2025-
13358964App crashes at checkoutSolvedNormalEnrique Walter—Miss Amber Hintz Sr.Phone
shippingwholesale
1d 3h○Sent, no reply———Aug 29, 2025-
43599217Birthday gift not receivedClosedLowEnrique Walter—Darryl JacobiPhone
fragranceloyaltyshipping
4h○Sent, no reply———Aug 13, 2025Aug 15, 2025
49571898Item authenticity concernClosedHighEnrique Walter—Miss Amber Hintz Sr.Email—17h○Sent, no reply———Jul 22, 2025Jul 26, 2025
13245918Price match requestSolvedHighEnrique Walter—Amely PacochaChat—1d 22h○Sent, no reply———Jul 18, 2025-
96779028Cancel order requestPendingNormalEnrique Walter—Katrina JohnsEmail—-—Skipped———Jul 18, 2025-
72009827Missing items in shipmentSolvedUrgentEnrique Walter—Mr. Lonie HudsonChat
bopis
3d○Sent, no reply———Jul 12, 2025-
28045265Cancel order requestSolvedLowEnrique Walter—Tommy KuvalisChat
shipping
2h●Responded1/5——Jun 27, 2025-
02151674Restock alert for backorderSolvedNormalEnrique Walter—Oscar O'HaraChat
shippingreturns
18h○Sent, no reply———Jun 27, 2025-
43467453Influencer code not workingPendingNormalEnrique Walter—Mr. Skyla TrantowChat
appreturnswholesale
-—Skipped———Jun 23, 2025-
29420742Shipping cost questionSolvedHighEnrique Walter—Katrina JohnsChat
damagedloyalty
6h●Responded5/5——Jun 13, 2025-
27659076Return after 30-day windowSolvedNormalEnrique Walter—Julie HodkiewiczEmail
refundsamples
6h○Sent, no reply———Jun 10, 2025-
76704536Where is my order?SolvedNormalEnrique Walter—Miss Amber Hintz Sr.Chat—1d 4h○Sent, no reply———May 31, 2025-
29351669App crashes at checkoutSolvedLowEnrique Walter—Darryl JacobiEmail—19h○Sent, no reply———May 30, 2025-
88346236BOPIS order cancelled at storePendingNormalEnrique Walter—Leonard Waters-HowellEmail
damagedvip
-—Skipped———May 28, 2025-
Page 1 of 1

Properties

Customer
Name
Enrique Walter
Email
opal_kemmer32@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
10,484
Lifetime spend
1,057
Last purchase
Feb 23, 2026
Skin tone
—
Foundation shade
55W
Skin concerns
uneven-texture
Allergies / restrictions
paraben-free
Favorite brands
—
YTD spend
3,352
App installed
No
App last opened
Apr 25, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
195
Total orders
79
Preferred category
haircare
Tickets
Tickets
41
Last seen
May 21, 2026
Responses
Avg rating
4.09