Oscar O'Hara
Senior Beauty Advisor·Specialist·dwayne_casper88@yahoo.com
Rating distribution
5
203
4
135
3
63
2
36
1
32
QA performance
Total evals
0
All-time, excludes invalidated
Avg QA score (30d)
—
Avg CSAT (30d)
3.84 / 5
-0.03 starsvs. prior 30 days
AI-acceptance rate
—
No scores yet
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07049846 | Where is my order? | Closed | Normal |  Arvel Schroeder | — | Oscar O'Hara | Chat | gift-cardvipfragrance | 9d 15h | ○Sent, no reply | — | — | — | May 23, 2026 | Jun 5, 2026 |
| 25512448 | App login problem | Solved | Normal |  Tasha Schultz | Coastal Spas & Wellness | Oscar O'Hara | — | 4h | ⊘Not fired | — | — | — | May 23, 2026 | - | |
| 73830564 | Wholesale order question | Pending | High |  Tyrel Stamm | — | Oscar O'Hara | Chat | shipping | - | —Skipped | — | — | — | May 22, 2026 | - |
| 35308083 | Refund not received | Solved | High |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Oscar O'Hara | bopisshade-match | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 35214060 | Address change after shipping | Solved | Normal |  Dr. Mariela Champlin | — | Oscar O'Hara | wholesaleapployalty | 5h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 02170176 | Discount code not working | Pending | Normal |  Dr. Helmer Daniel | — | Oscar O'Hara | shipping | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 26109705 | App crashes at checkout | Solved | Low |  Icie Cummerata | — | Oscar O'Hara | Chat | gift-card | 10h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 44028624 | Discount code not working | Open | Normal |  Karley Keebler | — | Oscar O'Hara | fragranceshade-match | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 33752935 | Return after 30-day window | Pending | Low |  Ayana Hane | — | Oscar O'Hara | Chat | returnsrefundapp | - | —Skipped | — | — | — | May 22, 2026 | - |
| 20070059 | Item authenticity concern | Solved | Normal |  Claud Schaefer | — | Oscar O'Hara | Phone | — | 11h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 51505063 | Item authenticity concern | Closed | Normal |  Kurtis Denesik | — | Oscar O'Hara | Chat | influencerreturns | 2d 20h | ●Responded | 4/5 | — | — | May 22, 2026 | May 26, 2026 |
| 18011905 | Missing samples in order | Solved | Normal |  Mamie Wehner | — | Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 92499581 | Allergic reaction concern | Solved | Normal |  Clara Brekke | — | Oscar O'Hara | samplesshipping | 5h | ●Responded | 5/5 | — | — | May 21, 2026 | - | |
| 89458450 | Shipping cost question | Pending | Normal |  Lela Conn | — | Oscar O'Hara | shippingapp | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 20968603 | Wrong shade sent | Closed | Normal |  Cathy Osinski | — | Oscar O'Hara | shade-match | 1d 8h | ⊘Not fired | — | — | — | May 21, 2026 | May 23, 2026 | |
| 88875941 | Where is my order? | Solved | Normal |  Gennaro Jaskolski | — | Oscar O'Hara | bopiswholesale | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 28350826 | Where is my order? | Pending | Normal |  Cletus McCullough | — | Oscar O'Hara | — | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 13184208 | Wrong shade sent | Solved | Normal |  Vernice Macejkovic | — | Oscar O'Hara | influencer | 1d 20h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 90012213 | Influencer code not working | Solved | Urgent |  Ottilie Skiles | — | Oscar O'Hara | shade-matchsamples | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 83173959 | Missing items in shipment | Solved | Normal |  Wilfred Fay | — | Oscar O'Hara | — | 11h | ●Responded | 1/5 | — | — | May 21, 2026 | - | |
| 56401161 | Foundation match help | Closed | Normal |  Burley Jacobson | — | Oscar O'Hara | Chat | gift-cardrefund | 2d 5h | ○Sent, no reply | — | — | — | May 21, 2026 | May 26, 2026 |
| 30380667 | Store experience feedback | Solved | Low |  Bettye Gislason | — | Oscar O'Hara | Phone | — | 5h | ●Responded | 5/5 | — | — | May 20, 2026 | - |
| 50147098 | Shipping cost question | Closed | Low |  Claire Hyatt | — | Oscar O'Hara | Chat | — | 2h | ●Responded | 3/5 | — | — | May 20, 2026 | May 22, 2026 |
| 53577852 | Refund not received | Closed | Normal |  Tamia Hills | — | Oscar O'Hara | refundloyalty | 18h | ●Responded | 4/5 | — | — | May 20, 2026 | May 22, 2026 | |
| 86711339 | Item authenticity concern | Solved | Low |  Leonard Towne | — | Oscar O'Hara | fragranceshipping | 10h | ●Responded | 5/5 | — | — | May 20, 2026 | - | |
| 51892913 | Return after 30-day window | Solved | Normal |  Francesca Stracke | — | Oscar O'Hara | Chat | shade-match | 22h | ●Responded | 5/5 | — | — | May 20, 2026 | - |
| 44526066 | Loyalty points not posting | Pending | Normal |  Herman Altenwerth | — | Oscar O'Hara | shippinggift-cardshade-match | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 14244912 | Wrong shade sent | Solved | Normal |  Vicky Gulgowski | — | Oscar O'Hara | loyaltyvipapp | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 21146719 | Loyalty points not posting | Closed | Normal |  Gayle Crist | — | Oscar O'Hara | app | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | May 20, 2026 | |
| 73172575 | Influencer code not working | Pending | Normal |  Angelo D'Amore | — | Oscar O'Hara | shippingsamplesrefund | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 12628298 | Order arrived damaged | Solved | Low |  Gail Bradtke | — | Oscar O'Hara | shade-match | 9d 18h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 14773253 | Return after 30-day window | Open | Normal |  Yvonne Larkin | — | Oscar O'Hara | Social | — | - | —Skipped | — | — | — | May 19, 2026 | - |
| 75913999 | Gift card balance question | Pending | Normal |  Rolando Hodkiewicz | Crown Department Stores | Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | May 19, 2026 | - |
| 93935600 | Cancel subscription / Auto-replenish | Solved | High |  Clair Buckridge | — | Oscar O'Hara | Phone | wholesaleapployalty | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 15678247 | App login problem | Solved | Normal |  Kathryn Russel IV | — | Oscar O'Hara | wholesaleinfluencer | 15h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 71498177 | Cancel subscription / Auto-replenish | Solved | Normal |  Howard Bahringer | — | Oscar O'Hara | returns | 3h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 67101275 | Insider tier issue | Closed | Low |  Mr. Ian Witting | — | Oscar O'Hara | bopis | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |
| 56326145 | Insider tier issue | Solved | Normal |  Larissa Schumm | — | Oscar O'Hara | Chat | bopissamplesreturns | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 77684916 | Wholesale order question | Solved | Normal |  Margie Stokes | — | Oscar O'Hara | refundbopisgift-card | 11h | ●Responded | 1/5 | — | — | May 18, 2026 | - | |
| 61108651 | Return after 30-day window | Closed | Normal |  Molly Graham | — | Oscar O'Hara | Chat | vip | 8h | ●Responded | 5/5 | — | — | May 18, 2026 | May 22, 2026 |
| 86169533 | BOPIS order cancelled at store | Solved | Normal |  Rhea Klein | — | Oscar O'Hara | Chat | wholesaleinfluencer | 1d 4h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 55551349 | Where is my order? | Closed | High |  Stuart Zieme | — | Oscar O'Hara | Chat | — | 19h | ○Sent, no reply | — | — | — | May 18, 2026 | May 22, 2026 |
| 28570704 | Wholesale order question | Pending | Normal |  Melinda Runolfsdottir | — | Oscar O'Hara | bopis | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 64881814 | Refund not received | Pending | Normal |  Maddison Douglas | — | Oscar O'Hara | refundshade-matchbopis | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 79909472 | Influencer code not working | Open | Normal |  Deanna Cole DDS | — | Oscar O'Hara | wholesalerefund | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 80368702 | Wholesale order question | Solved | Normal |  Alexis Schmidt | — | Oscar O'Hara | refundreturns | 4h | ⊘Not fired | — | — | — | May 18, 2026 | - | |
| 56815051 | Restock alert for backorder | Open | Normal |  Adam Erdman | — | Oscar O'Hara | gift-cardloyaltyreturns | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 01200022 | Influencer code not working | Open | High |  Dereck Torphy | — | Oscar O'Hara | — | - | —Skipped | — | — | — | May 17, 2026 | - | |
| 60427854 | Item authenticity concern | Solved | Normal |  Dr. Carlie Kovacek | — | Oscar O'Hara | — | 2d 21h | ●Responded | 7/11 | — | — | May 17, 2026 | - | |
| 19491603 | BOPIS order cancelled at store | Solved | Low |  Marilou Luettgen | — | Oscar O'Hara | Social | fragranceshade-match | 3h | ⊘Not fired | — | — | — | May 17, 2026 | - |