HomeInbox
CustomersTyrel Stamm

Tyrel Stamm

melany_turcotte@gmail.com
Tickets47Responses20
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
73830564Wholesale order questionPendingHighTyrel Stamm—Oscar O'HaraChat
shipping
-—Skipped———May 22, 2026-
83435273App login problemOpenNormalTyrel Stamm—Mr. Lonie HudsonEmail
influencer
-—Skipped———May 21, 2026-
43606296Shipping cost questionSolvedHighTyrel Stamm—Mr. Lonie HudsonEmail
returnsloyaltyinfluencer
6h○Sent, no reply———May 21, 2026-
10017864Address change after shippingPendingNormalTyrel Stamm—Dr. Mandy McLaughlinPhone
gift-cardbopisreturns
-—Skipped———May 8, 2026-
38015578Missing samples in orderSolvedNormalTyrel Stamm—Mr. Skyla TrantowChat
wholesaledamaged
1h●Responded5/5——May 8, 2026-
10229799BOPIS pickup not readySolvedLowTyrel Stamm—Lily RaynorEmail
loyaltyapp
5h●Responded5/5——Apr 29, 2026-
94690273Return after 30-day windowOpenNormalTyrel Stamm—Mr. Eliza Gerhold IVPhone—-—Skipped———Apr 23, 2026-
60973894Allergic reaction concernSolvedNormalTyrel Stamm—Faith HilllChat
refund
1h○Sent, no reply———Apr 20, 2026-
15972814Restock alert for backorderClosedHighTyrel Stamm—Mr. Cade SengerEmail
vip
6h●Responded4/5——Apr 17, 2026Apr 23, 2026
24719823Lost package follow-upSolvedNormalTyrel Stamm—Garth DooleyPhone
fragrance
9h●Responded7/11——Apr 14, 2026-
73123409Wrong shade sentSolvedHighTyrel Stamm—Dr. Mandy McLaughlinEmail
influencer
3h●Responded3/5——Mar 16, 2026-
34956185Wrong shade sentPendingLowTyrel Stamm—Tommy KuvalisPhone
loyaltysamples
-—Skipped———Mar 11, 2026-
69139436Allergic reaction concernSolvedHighTyrel Stamm—Leonard Waters-HowellEmail
shippinginfluencer
1h○Sent, no reply———Feb 23, 2026-
04254748Where is my order?SolvedNormalTyrel Stamm—Amely PacochaPhone
loyalty
3h○Sent, no reply———Feb 20, 2026-
16479994Birthday gift not receivedSolvedNormalTyrel Stamm—Kip Schroeder IVChat
refund
8h●Responded4/5——Feb 16, 2026-
17621862Where is my order?SolvedNormalTyrel Stamm—Garth DooleyEmail
wholesalebopisgift-card
1h●Responded5/5——Feb 12, 2026-
88474674BOPIS order cancelled at storeSolvedLowTyrel Stamm—Kaela FriesenChat
damagedloyaltyinfluencer
4h●Responded3/5——Feb 10, 2026-
98366430App login problemPendingNormalTyrel Stamm—Kaela FriesenEmail
bopis
-—Skipped———Feb 9, 2026-
45238812Birthday gift not receivedSolvedNormalTyrel Stamm—Dr. Mandy McLaughlinChat
shade-matchsamplesvip
5h●Responded5/5——Feb 3, 2026-
34046487Return after 30-day windowSolvedNormalTyrel Stamm—Mr. Lonie HudsonEmail
shippingfragrancevip
5h○Sent, no reply———Jan 9, 2026-
13924442Address change after shippingSolvedNormalTyrel Stamm—Mr. Lonie HudsonPhone
vipwholesale
22h●Responded5/5——Jan 7, 2026-
74320086App crashes at checkoutSolvedNormalTyrel Stamm—Kip Schroeder IVEmail
fragranceshipping
23h●Responded4/5——Dec 26, 2025-
49660686BOPIS order cancelled at storeSolvedNormalTyrel Stamm—Amely PacochaEmail
influencervip
1h○Sent, no reply———Dec 20, 2025-
22050324Pro discount enrollmentSolvedNormalTyrel Stamm—Garth DooleyEmail
samples
1h○Sent, no reply———Dec 16, 2025-
60961636Insider tier issueSolvedNormalTyrel Stamm—Julie HodkiewiczEmail—6h○Sent, no reply———Nov 30, 2025-
21447316Influencer code not workingPendingNormalTyrel Stamm—Darryl JacobiEmail—-—Skipped———Nov 18, 2025-
55374645Loyalty points not postingSolvedNormalTyrel Stamm—Jacklyn DareChat
wholesalerefundfragrance
2d 16h●Responded4/5——Nov 16, 2025-
46671437Where is my order?OpenNormalTyrel Stamm—Kip Schroeder IVEmail
refund
-—Skipped———Nov 7, 2025-
39547093BOPIS order cancelled at storeSolvedHighTyrel Stamm—Miss Amber Hintz Sr.Chat
wholesale
8d 19h●Responded1/5——Nov 3, 2025-
58947209Price match requestPendingLowTyrel Stamm—Oscar O'HaraPhone
influencerwholesale
-—Skipped———Nov 2, 2025-
29205013Cancel subscription / Auto-replenishSolvedNormalTyrel Stamm—Leonard Waters-HowellSocial
fragrance
9d 16h⊘Not fired———Oct 25, 2025-
44190895Price match requestSolvedNormalTyrel Stamm—Yazmin JastPhone
vipgift-card
6h○Sent, no reply———Oct 24, 2025-
80642763Wholesale order questionSolvedNormalTyrel Stamm—Lily RaynorChat
returnswholesale
1h○Sent, no reply———Sep 29, 2025-
29183413Return after 30-day windowClosedNormalTyrel Stamm—Oscar O'HaraChat
refundshade-match
4h○Sent, no reply———Sep 23, 2025Sep 30, 2025
27053535Insider tier issueSolvedNormalTyrel Stamm—Garth DooleyEmail
samplesrefunddamaged
6h○Sent, no reply———Sep 14, 2025-
93344183Shipping cost questionClosedLowTyrel Stamm—Mr. Cade SengerChat
influencerdamagedapp
15h●Responded4/5——Sep 5, 2025Sep 11, 2025
78975235Wrong shade sentClosedHighTyrel Stamm—Kaela FriesenEmail—4h⊘Not fired———Sep 5, 2025Sep 10, 2025
88209707Insider tier issueSolvedHighTyrel Stamm—Darryl JacobiPhone
shipping
2d 15h●Responded1/5——Sep 2, 2025-
76840768Wrong shade sentSolvedHighTyrel Stamm—Oscar O'HaraChat
damagedgift-cardloyalty
6h●Responded4/5——Aug 29, 2025-
22636741Foundation match helpSolvedNormalTyrel Stamm—Kip Schroeder IVEmail
damagedshade-matchbopis
13h●Responded3/5——Aug 12, 2025-
63466486Restock alert for backorderSolvedNormalTyrel Stamm—Kaela FriesenEmail
damaged
16h●Responded5/5——Aug 4, 2025-
16609212Cancel order requestSolvedNormalTyrel Stamm—Mr. Lonie HudsonChat
loyaltyrefundgift-card
6h○Sent, no reply———Jul 16, 2025-
22687499Klarna / Afterpay split issueOpenHighTyrel Stamm—Lily RaynorEmail
bopisloyaltysamples
-—Skipped———Jun 28, 2025-
67557991BOPIS order cancelled at storeClosedLowTyrel Stamm—Mr. Cade SengerChat
damagedrefundinfluencer
1d●Responded1/5——Jun 19, 2025Jun 27, 2025
43861380Shipping cost questionSolvedNormalTyrel Stamm—Leonard Waters-HowellEmail
samplesvip
1d 4h●Responded4/5——Jun 15, 2025-
22057723Order arrived damagedSolvedLowTyrel Stamm—Amely PacochaPhone—18h○Sent, no reply———Jun 4, 2025-
55870323Return after 30-day windowClosedNormalTyrel Stamm—Chaz RennerChat—4d 23h○Sent, no reply———May 26, 2025Jun 6, 2025
Page 1 of 1

Properties

Customer
Name
Tyrel Stamm
Email
melany_turcotte@gmail.com
Loyalty tier
Elite
Company
—
Skin type
dry
Loyalty points
9,812
Lifetime spend
9,080
Last purchase
Mar 5, 2026
Skin tone
light
Foundation shade
—
Skin concerns
dryness, anti-aging, dullness
Allergies / restrictions
latex-allergy
Favorite brands
Fenty Beauty, Drunk Elephant, Maison Margiela, Living Proof
YTD spend
2,811
App installed
No
App last opened
Apr 11, 2026
Email subscribed
Yes
Marketing segment
lapsed
Last purchase amount
195
Total orders
—
Preferred category
—
Tickets
Tickets
47
Last seen
May 22, 2026
Responses
Avg rating
3.85