Tyrel Stamm
melany_turcotte@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73830564 | Wholesale order question | Pending | High | — | Chat | shipping | - | —Skipped | — | — | — | May 22, 2026 | - | ||
| 83435273 | App login problem | Open | Normal | — | influencer | - | —Skipped | — | — | — | May 21, 2026 | - | |||
| 43606296 | Shipping cost question | Solved | High | — | returnsloyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 10017864 | Address change after shipping | Pending | Normal | — | Phone | gift-cardbopisreturns | - | —Skipped | — | — | — | May 8, 2026 | - | ||
| 38015578 | Missing samples in order | Solved | Normal | — | Chat | wholesaledamaged | 1h | ●Responded | 5/5 | — | — | May 8, 2026 | - | ||
| 10229799 | BOPIS pickup not ready | Solved | Low | — | loyaltyapp | 5h | ●Responded | 5/5 | — | — | Apr 29, 2026 | - | |||
| 94690273 | Return after 30-day window | Open | Normal | — | Phone | — | - | —Skipped | — | — | — | Apr 23, 2026 | - | ||
| 60973894 | Allergic reaction concern | Solved | Normal | — | Chat | refund | 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | ||
| 15972814 | Restock alert for backorder | Closed | High | — | vip | 6h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 23, 2026 | |||
| 24719823 | Lost package follow-up | Solved | Normal | — | Phone | fragrance | 9h | ●Responded | 7/11 | — | — | Apr 14, 2026 | - | ||
| 73123409 | Wrong shade sent | Solved | High | — | influencer | 3h | ●Responded | 3/5 | — | — | Mar 16, 2026 | - | |||
| 34956185 | Wrong shade sent | Pending | Low | — | Phone | loyaltysamples | - | —Skipped | — | — | — | Mar 11, 2026 | - | ||
| 69139436 | Allergic reaction concern | Solved | High | — | shippinginfluencer | 1h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |||
| 04254748 | Where is my order? | Solved | Normal | — | Phone | loyalty | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | ||
| 16479994 | Birthday gift not received | Solved | Normal | — | Chat | refund | 8h | ●Responded | 4/5 | — | — | Feb 16, 2026 | - | ||
| 17621862 | Where is my order? | Solved | Normal | — | wholesalebopisgift-card | 1h | ●Responded | 5/5 | — | — | Feb 12, 2026 | - | |||
| 88474674 | BOPIS order cancelled at store | Solved | Low | — | Chat | damagedloyaltyinfluencer | 4h | ●Responded | 3/5 | — | — | Feb 10, 2026 | - | ||
| 98366430 | App login problem | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Feb 9, 2026 | - | |||
| 45238812 | Birthday gift not received | Solved | Normal | — | Chat | shade-matchsamplesvip | 5h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - | ||
| 34046487 | Return after 30-day window | Solved | Normal | — | shippingfragrancevip | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |||
| 13924442 | Address change after shipping | Solved | Normal | — | Phone | vipwholesale | 22h | ●Responded | 5/5 | — | — | Jan 7, 2026 | - | ||
| 74320086 | App crashes at checkout | Solved | Normal | — | fragranceshipping | 23h | ●Responded | 4/5 | — | — | Dec 26, 2025 | - | |||
| 49660686 | BOPIS order cancelled at store | Solved | Normal | — | influencervip | 1h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |||
| 22050324 | Pro discount enrollment | Solved | Normal | — | samples | 1h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |||
| 60961636 | Insider tier issue | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Nov 30, 2025 | - | |||
| 21447316 | Influencer code not working | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 18, 2025 | - | |||
| 55374645 | Loyalty points not posting | Solved | Normal | — | Chat | wholesalerefundfragrance | 2d 16h | ●Responded | 4/5 | — | — | Nov 16, 2025 | - | ||
| 46671437 | Where is my order? | Open | Normal | — | refund | - | —Skipped | — | — | — | Nov 7, 2025 | - | |||
| 39547093 | BOPIS order cancelled at store | Solved | High | — | Chat | wholesale | 8d 19h | ●Responded | 1/5 | — | — | Nov 3, 2025 | - | ||
| 58947209 | Price match request | Pending | Low | — | Phone | influencerwholesale | - | —Skipped | — | — | — | Nov 2, 2025 | - | ||
| 29205013 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | fragrance | 9d 16h | ⊘Not fired | — | — | — | Oct 25, 2025 | - | ||
| 44190895 | Price match request | Solved | Normal | — | Phone | vipgift-card | 6h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - | ||
| 80642763 | Wholesale order question | Solved | Normal | — | Chat | returnswholesale | 1h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | ||
| 29183413 | Return after 30-day window | Closed | Normal | — | Chat | refundshade-match | 4h | ○Sent, no reply | — | — | — | Sep 23, 2025 | Sep 30, 2025 | ||
| 27053535 | Insider tier issue | Solved | Normal | — | samplesrefunddamaged | 6h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |||
| 93344183 | Shipping cost question | Closed | Low | — | Chat | influencerdamagedapp | 15h | ●Responded | 4/5 | — | — | Sep 5, 2025 | Sep 11, 2025 | ||
| 78975235 | Wrong shade sent | Closed | High | — | — | 4h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 10, 2025 | |||
| 88209707 | Insider tier issue | Solved | High | — | Phone | shipping | 2d 15h | ●Responded | 1/5 | — | — | Sep 2, 2025 | - | ||
| 76840768 | Wrong shade sent | Solved | High | — | Chat | damagedgift-cardloyalty | 6h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | ||
| 22636741 | Foundation match help | Solved | Normal | — | damagedshade-matchbopis | 13h | ●Responded | 3/5 | — | — | Aug 12, 2025 | - | |||
| 63466486 | Restock alert for backorder | Solved | Normal | — | damaged | 16h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | |||
| 16609212 | Cancel order request | Solved | Normal | — | Chat | loyaltyrefundgift-card | 6h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | ||
| 22687499 | Klarna / Afterpay split issue | Open | High | — | bopisloyaltysamples | - | —Skipped | — | — | — | Jun 28, 2025 | - | |||
| 67557991 | BOPIS order cancelled at store | Closed | Low | — | Chat | damagedrefundinfluencer | 1d | ●Responded | 1/5 | — | — | Jun 19, 2025 | Jun 27, 2025 | ||
| 43861380 | Shipping cost question | Solved | Normal | — | samplesvip | 1d 4h | ●Responded | 4/5 | — | — | Jun 15, 2025 | - | |||
| 22057723 | Order arrived damaged | Solved | Low | — | Phone | — | 18h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | ||
| 55870323 | Return after 30-day window | Closed | Normal | — | Chat | — | 4d 23h | ○Sent, no reply | — | — | — | May 26, 2025 | Jun 6, 2025 |