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Team membersJacklyn Dare

Jacklyn Dare

VIP Concierge·Specialist·ora14@hotmail.com

Rating distribution

5
217
4
103
3
57
2
30
1
30

QA performance

Total evals
0
All-time, excludes invalidated
Avg QA score (30d)
—
Avg CSAT (30d)
4.03 / 5
+0.01 starsvs. prior 30 days
AI-acceptance rate
—
No scores yet
No evaluations yet

Jacklyn Dare hasn't been scored on any tickets yet. Category breakdown, trend, and coaching insights will populate once evaluations roll in.

Tickets1910Responses516
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
58086723Question about product ingredientsOpenNormalDeja Bahringer—Jacklyn DareEmail
refundsamples
-—Skipped———May 23, 2026-
54105022Return after 30-day windowClosedLowMr. Idella Schoen—Jacklyn DareChat
wholesale
4h○Sent, no reply———May 23, 2026May 27, 2026
29167648Question about product ingredientsClosedNormalJanice Hessel—Jacklyn DareEmail
shade-matchrefunddamaged
13h●Responded5/5——May 22, 2026May 28, 2026
32404784Shipping cost questionSolvedLowGianni Hegmann—Jacklyn DareEmail
appshippingsamples
1d 15h●Responded4/5——May 22, 2026-
09305578Influencer code not workingClosedHighLamar Erdman—Jacklyn DareChat
gift-card
1h○Sent, no reply———May 22, 2026May 25, 2026
99886215Missing items in shipmentSolvedHighLeonard Towne—Jacklyn DareEmail
refundvip
1h○Sent, no reply———May 22, 2026-
92379865Klarna / Afterpay split issueOpenHighJacqueline Ferry—Jacklyn DareChat
loyalty
-—Skipped———May 22, 2026-
65658414Allergic reaction concernSolvedNormalClaire Wiegand—Jacklyn DareChat
gift-cardbopisreturns
9h○Sent, no reply———May 22, 2026-
40201514Return after 30-day windowPendingNormalRaymond Feest—Jacklyn DareChat
loyalty
-—Skipped———May 22, 2026-
56539261BOPIS order cancelled at storeSolvedUrgentGretchen Wehner—Jacklyn DareEmail—4d 1h○Sent, no reply———May 21, 2026-
93888701Influencer code not workingPendingNormalFaye Beier—Jacklyn DareEmail—-—Skipped———May 21, 2026-
18692954Missing items in shipmentClosedLowMiss Beth Zboncak Sr.—Jacklyn DareChat
shade-match
1h○Sent, no reply———May 21, 2026May 24, 2026
19132441Cancel order requestSolvedLowDamon Tromp—Jacklyn DareChat
returns
1h●Responded5/5——May 21, 2026-
93820574Address change after shippingSolvedLowAlan Little—Jacklyn DareEmail—2d 11h○Sent, no reply———May 21, 2026-
86735731Lost package follow-upSolvedNormalDr. Timmy Ondricka—Jacklyn DareChat
shade-match
4h○Sent, no reply———May 21, 2026-
87427298Price match requestOpenLowAndrew Dare—Jacklyn DarePhone
vipbopis
-—Skipped———May 21, 2026-
30066358Discount code not workingSolvedNormalAhmad Will—Jacklyn DareChat
returnsshade-match
5h○Sent, no reply———May 20, 2026-
29976944Refund not receivedSolvedNormalHarvey Reichert—Jacklyn DareEmail—1h●Responded5/5——May 20, 2026-
90026817Shipping cost questionPendingLowNannie Schinner—Jacklyn DareChat
fragrancerefund
-—Skipped———May 20, 2026-
12181437Insider tier issueSolvedNormalBurley Jacobson—Jacklyn DareEmail—2d 5h●Responded9/11——May 20, 2026-
73712966Store experience feedbackSolvedHighMartine O'Keefe—Jacklyn DareSocial
returnsfragranceloyalty
2h⊘Not fired———May 20, 2026-
77467801Birthday gift not receivedSolvedNormalDavonte Kris—Jacklyn DareChat
gift-carddamaged
9d 17h○Sent, no reply———May 20, 2026-
39700064Birthday gift not receivedClosedNormalFrederique Bergstrom-Block MD—Jacklyn DarePhone—6h⊘Not fired———May 19, 2026May 25, 2026
29958098Where is my order?SolvedNormalCandice Armstrong—Jacklyn DareEmail—6h○Sent, no reply———May 19, 2026-
40809961Influencer code not workingSolvedNormalLavonne Schimmel—Jacklyn DareChat
refundinfluencer
1d 20h○Sent, no reply———May 19, 2026-
55834728Discount code not workingPendingNormalMr. Cletus Conn PhD—Jacklyn DareEmail—-—Skipped———May 18, 2026-
70585745Address change after shippingSolvedNormalJon Walter—Jacklyn DareChat
appgift-card
3h●Responded5/5——May 18, 2026-
63359968Return after 30-day windowSolvedNormalCitlalli Welch I—Jacklyn DareChat
bopisrefundloyalty
1d 14h●Responded3/5——May 17, 2026-
15974169Cancel subscription / Auto-replenishSolvedNormalDr. Hermann FerryMarquee EventsJacklyn DareChat
samplesvip
12h⊘Not fired———May 17, 2026-
37728943Cancel order requestSolvedNormalKay Berge—Jacklyn DareChat
app
5h●Responded4/5——May 16, 2026-
46240137Lost package follow-upClosedHighRandall Kirlin—Jacklyn DareChat
influencershippingvip
18h○Sent, no reply———May 16, 2026May 23, 2026
38400650Wrong shade sentClosedNormalMr. Kent Feeney—Jacklyn DareEmail
influencergift-carddamaged
3h⊘Not fired———May 16, 2026May 20, 2026
86051323Shipping cost questionSolvedNormalDr. Darien Ondricka—Jacklyn DareEmail
bopiswholesale
4d 13h○Sent, no reply———May 15, 2026-
72750099Allergic reaction concernSolvedNormalLudwig Cruickshank—Jacklyn DareEmail
gift-card
6h○Sent, no reply———May 15, 2026-
04451126Allergic reaction concernSolvedNormalMary Renner—Jacklyn DareChat
loyaltyshade-match
1d 6h○Sent, no reply———May 15, 2026-
39435001Cancel order requestOpenNormalJeannette Bosco-Grimes—Jacklyn DareChat
shipping
-—Skipped———May 15, 2026-
50904219Birthday gift not receivedPendingNormalMr. Kent Feeney—Jacklyn DareChat—-—Skipped———May 15, 2026-
33045719Address change after shippingPendingNormalCatherine Kreiger—Jacklyn DareEmail—-—Skipped———May 15, 2026-
08190433Return after 30-day windowSolvedNormalScottie Schaefer DDS—Jacklyn DareEmail—6h●Responded5/5——May 15, 2026-
64507117Insider tier issueSolvedNormalMartine O'Keefe—Jacklyn DarePhone
refund
6h●Responded5/5——May 15, 2026-
85213687Refund not receivedPendingNormalShakira Hirthe—Jacklyn DareChat
bopisvip
-—Skipped———May 15, 2026-
37111283Missing samples in orderSolvedNormalCandace Anderson-Harber Sr.Verde ConciergeJacklyn DarePhone—22h○Sent, no reply———May 15, 2026-
92194552Foundation match helpOpenNormalHeather Kuhic—Jacklyn DareEmail—-—Skipped———May 15, 2026-
31512017Question about product ingredientsSolvedNormalKay Boyer—Jacklyn DareEmail
damagedrefund
1d 10h⊘Not fired———May 15, 2026-
82421934Item authenticity concernSolvedNormalMs. Sally Pfeffer—Jacklyn DareChat
viprefund
5h○Sent, no reply———May 15, 2026-
02923686Restock alert for backorderSolvedNormalMs. Caleigh Maggio—Jacklyn DareEmail—4h●Responded3/5——May 14, 2026-
24001367Item authenticity concernSolvedLowDominic Ankunding—Jacklyn DareEmail
fragrancevip
11h○Sent, no reply———May 14, 2026-
99947563Lost package follow-upSolvedNormalDuncan Funk—Jacklyn DareEmail
returnssamples
5h●Responded3/5——May 14, 2026-
69427462Address change after shippingOpenUrgentZita Lindgren—Jacklyn DareEmail—-—Skipped———May 14, 2026-
53499624Gift card balance questionSolvedLowAudie Goyette—Jacklyn DareChat
shippingfragrance
16h●Responded3/5——May 14, 2026-
Page 1 of 1

Properties

Team member
Name
Jacklyn Dare
Role
VIP Concierge
Team
Specialist
Region
APAC
Group
Escalations
Hired
Jul 23, 2025
Manager
—
Store assignment
—
Shift
—
Specialties
haircare, VIP-clienteling, color-match
Beauty Advisor level
BA1
Monthly review
—
Tickets
Tickets handled
1,910
Responses
Responses
516
Avg rating
4.82