Heather Kuhic
colten_rempel67@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92194552 | Foundation match help | Open | Normal | Heather Kuhic | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | May 15, 2026 | - | |
| 64238909 | Price match request | Closed | Normal | Heather Kuhic | — |  Steve O'Conner | fragrance | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 | |
| 23562989 | Cancel subscription / Auto-replenish | Pending | Urgent | Heather Kuhic | — |  Eula McKenzie | shippingloyalty | - | —Skipped | — | — | — | May 8, 2026 | - | |
| 20237990 | Insider tier issue | Solved | Normal | Heather Kuhic | — |  Miss Amber Hintz Sr. | Social | influencerdamagedwholesale | 1h | ⊘Not fired | — | — | — | Apr 22, 2026 | - |
| 56397954 | Restock alert for backorder | Closed | Urgent | Heather Kuhic | — |  Lily Raynor | gift-cardshippingshade-match | 14h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 24455945 | BOPIS pickup not ready | Closed | Normal | Heather Kuhic | — | Lily Raynor | fragranceshade-matchgift-card | 1h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 9, 2026 | |
| 51868026 | Question about product ingredients | Solved | High | Heather Kuhic | — |  Mr. Lonie Hudson | Phone | loyaltydamagedfragrance | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 70096948 | Wholesale order question | Closed | Low | Heather Kuhic | — |  Ignatius Cummerata | refund | 1h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 10, 2026 | |
| 68667278 | Klarna / Afterpay split issue | Solved | High | Heather Kuhic | — |  Chaz Renner | Chat | fragrancereturnsdamaged | 6d 10h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 06012436 | Gift card balance question | Pending | High | Heather Kuhic | — | Miss Amber Hintz Sr. | Chat | wholesalesamplesgift-card | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 36083592 | Refund not received | Solved | Normal | Heather Kuhic | — | Mr. Lonie Hudson | — | 5h | ●Responded | 3/5 | — | — | Jan 27, 2026 | - | |
| 97456234 | Birthday gift not received | Solved | Urgent | Heather Kuhic | — |  Kaela Friesen | Phone | vip | 1h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 67008380 | BOPIS pickup not ready | Closed | Normal | Heather Kuhic | — |  Dr. Mandy McLaughlin | samplesvip | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 89354023 | Missing samples in order | Closed | Normal | Heather Kuhic | — | Dr. Mandy McLaughlin | samples | 21h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 7, 2026 | |
| 83429825 | Klarna / Afterpay split issue | Pending | High | Heather Kuhic | — |  Mr. Cade Senger | Chat | — | - | —Skipped | — | — | — | Dec 27, 2025 | - |
| 42522554 | Lost package follow-up | Solved | High | Heather Kuhic | — | Miss Amber Hintz Sr. | Chat | damaged | 4h | ⊘Not fired | — | — | — | Dec 18, 2025 | - |
| 50292403 | Restock alert for backorder | Solved | Normal | Heather Kuhic | — |  Darryl Jacobi | vipsamples | 1d 9h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 67534622 | Shipping cost question | Open | High | Heather Kuhic | — | Chaz Renner | returnsapp | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 44846377 | App crashes at checkout | Solved | Normal | Heather Kuhic | — |  Kip Schroeder IV | — | 3d 17h | ●Responded | 1/5 | — | — | Nov 20, 2025 | - | |
| 17974210 | Insider tier issue | Solved | Normal | Heather Kuhic | — |  Vilma Gusikowski | shippingreturnswholesale | 9h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |
| 21233070 | Item authenticity concern | Solved | Low | Heather Kuhic | — |  Katrina Johns | — | 6h | ●Responded | 4/5 | — | — | Oct 25, 2025 | - | |
| 88452105 | Missing items in shipment | Solved | Normal | Heather Kuhic | — | Vilma Gusikowski | Chat | damagedwholesale | 4h | ●Responded | 9/11 | — | — | Oct 23, 2025 | - |
| 23311984 | BOPIS pickup not ready | Closed | Low | Heather Kuhic | — | Mr. Cade Senger | wholesale | 6h | ●Responded | 4/5 | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 31014607 | Klarna / Afterpay split issue | Solved | Normal | Heather Kuhic | — |  Julie Hodkiewicz | loyaltyshippingapp | 18h | ●Responded | 10/11 | — | — | Oct 8, 2025 | - | |
| 30444278 | Store experience feedback | Solved | Normal | Heather Kuhic | — | Chaz Renner | — | 8d 8h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 94269394 | Where is my order? | Closed | Urgent | Heather Kuhic | — |  Mr. Skyla Trantow | fragrancewholesale | 17h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 20, 2025 | |
| 45989727 | Missing items in shipment | Open | High | Heather Kuhic | — | Chaz Renner | Chat | viployaltyrefund | - | —Skipped | — | — | — | Sep 8, 2025 | - |
| 71695910 | Insider tier issue | Solved | Normal | Heather Kuhic | — | Jacklyn Dare | vip | 5h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 66441568 | Cancel order request | Pending | Low | Heather Kuhic | — | Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Aug 23, 2025 | - |
| 05227793 | App crashes at checkout | Solved | High | Heather Kuhic | — |  Leonard Waters-Howell | shade-matchrefundapp | 10h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 47677805 | Foundation match help | Closed | Low | Heather Kuhic | — | Dr. Mandy McLaughlin | samplesapp | 2h | ●Responded | 5/5 | — | — | Aug 14, 2025 | Aug 16, 2025 | |
| 45120283 | Foundation match help | Closed | Normal | Heather Kuhic | — | Kaela Friesen | Phone | vipbopiswholesale | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 20, 2025 |
| 08031131 | Item authenticity concern | Solved | Normal | Heather Kuhic | — |  Faith Hilll | refundbopisvip | 1d | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 66315903 | Pro discount enrollment | Closed | Normal | Heather Kuhic | — | Kip Schroeder IV | shippingfragrancegift-card | 5h | ●Responded | 10/11 | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 96324628 | Missing samples in order | Solved | High | Heather Kuhic | — |  Amely Pacocha | Phone | — | 6h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - |
| 30741477 | BOPIS pickup not ready | Solved | Low | Heather Kuhic | — | Darryl Jacobi | Social | — | 4h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 58246366 | Missing samples in order | Solved | Normal | Heather Kuhic | — | Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 04767852 | Return after 30-day window | Solved | Normal | Heather Kuhic | — | Julie Hodkiewicz | wholesale | 10h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 71489422 | Cancel order request | Closed | Normal | Heather Kuhic | — | Mr. Cade Senger | samples | 8h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 | |
| 69656170 | Wholesale order question | Solved | Low | Heather Kuhic | — | Darryl Jacobi | Chat | shade-matchfragrancegift-card | 8h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 65362160 | Item authenticity concern | Closed | Normal | Heather Kuhic | — |  Oscar O'Hara | Chat | shade-matchloyalty | 2d 12h | ●Responded | 4/5 | — | — | Jun 19, 2025 | Jun 27, 2025 |
| 04103659 | Wholesale order question | Closed | Normal | Heather Kuhic | — |  Tommy Kuvalis | Chat | shippingwholesalebopis | 1d | ●Responded | 2/5 | — | — | Jun 12, 2025 | Jun 14, 2025 |
| 75355479 | Return after 30-day window | Solved | High | Heather Kuhic | — | Tommy Kuvalis | — | 15h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - | |
| 96780637 | Discount code not working | Solved | Normal | Heather Kuhic | — | Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | May 30, 2025 | - |