Heather Kuhic
colten_rempel67@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 56397954Restock alert for backorder | Heather Kuhic |  Lily Raynor | Apr 18, 2026, 9:40 AM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 70096948Wholesale order question | Heather Kuhic |  Ignatius Cummerata | Apr 4, 2026, 2:34 PM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 36083592Refund not received | Heather Kuhic |  Mr. Lonie Hudson | Jan 29, 2026, 3:04 PM |
| 1/5 | Honestly love the brand but the app needs a real overhaul. | 44846377App crashes at checkout | Heather Kuhic |  Kip Schroeder IV | Nov 25, 2025, 10:15 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 17974210Insider tier issue | Heather Kuhic |  Vilma Gusikowski | Nov 9, 2025, 6:07 AM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 21233070Item authenticity concern | Heather Kuhic |  Katrina Johns | Oct 26, 2025, 10:29 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 88452105Missing items in shipment | Heather Kuhic | Vilma Gusikowski | Oct 25, 2025, 11:10 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 23311984BOPIS pickup not ready | Heather Kuhic |  Mr. Cade Senger | Oct 20, 2025, 5:40 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 31014607Klarna / Afterpay split issue | Heather Kuhic |  Julie Hodkiewicz | Oct 9, 2025, 3:10 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 47677805Foundation match help | Heather Kuhic |  Dr. Mandy McLaughlin | Aug 16, 2025, 3:58 PM |
| 10/11 | Already referred three friends. They all love it too. | 66315903Pro discount enrollment | Heather Kuhic | Kip Schroeder IV | Aug 1, 2025, 10:50 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 96324628Missing samples in order | Heather Kuhic |  Amely Pacocha | Jul 26, 2025, 4:23 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 65362160Item authenticity concern | Heather Kuhic |  Oscar O'Hara | Jun 22, 2025, 3:56 AM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 04103659Wholesale order question | Heather Kuhic |  Tommy Kuvalis | Jun 14, 2025, 4:10 PM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 75355479Return after 30-day window | Heather Kuhic | Tommy Kuvalis | Jun 6, 2025, 1:32 AM |