Dr. Timmy Ondricka
carla.fritsch4@gmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10737181 | BOPIS order cancelled at store | Open | Low | Dr. Timmy Ondricka | — |  Tommy Kuvalis | Social | influencerdamagedshade-match | - | —Skipped | — | — | — | May 22, 2026 | - |
| 86735731 | Lost package follow-up | Solved | Normal | Dr. Timmy Ondricka | — |  Jacklyn Dare | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 65978076 | Cancel order request | Solved | Normal | Dr. Timmy Ondricka | — | Tommy Kuvalis | Phone | loyaltybopis | 1h | ○Sent, no reply | — | — | — | May 14, 2026 | - |
| 78618336 | Address change after shipping | Solved | High | Dr. Timmy Ondricka | — |  Steve O'Conner | Chat | bopissamples | 6h | ●Responded | 5/5 | — | — | May 13, 2026 | - |
| 08729938 | BOPIS order cancelled at store | Solved | Normal | Dr. Timmy Ondricka | — |  Kaela Friesen | damaged | 6h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |
| 46529003 | Order arrived damaged | Closed | Urgent | Dr. Timmy Ondricka | — |  Katrina Johns | returns | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | May 2, 2026 | |
| 50496605 | Allergic reaction concern | Closed | Normal | Dr. Timmy Ondricka | — |  Faith Hilll | Phone | shipping | 2d 1h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 23, 2026 |
| 85887782 | Store experience feedback | Solved | Normal | Dr. Timmy Ondricka | — | Kaela Friesen | fragrance | 1d 18h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 61117620 | Wholesale order question | Pending | Normal | Dr. Timmy Ondricka | — | Kaela Friesen | damaged | - | —Skipped | — | — | — | Apr 10, 2026 | - | |
| 69437599 | Loyalty points not posting | Closed | High | Dr. Timmy Ondricka | — |  Mr. Eliza Gerhold IV | fragrancedamagedloyalty | 10h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 11, 2026 | |
| 76678965 | App crashes at checkout | Solved | Normal | Dr. Timmy Ondricka | — |  Amely Pacocha | Chat | returns | 1d 13h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 71382862 | BOPIS order cancelled at store | Solved | High | Dr. Timmy Ondricka | — |  Lily Raynor | Chat | returnsfragrance | 18h | ●Responded | 4/5 | — | — | Mar 27, 2026 | - |
| 83446254 | Birthday gift not received | Closed | Low | Dr. Timmy Ondricka | — | Tommy Kuvalis | Phone | — | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 31, 2026 |
| 17999245 | Address change after shipping | Closed | Low | Dr. Timmy Ondricka | — |  Julie Hodkiewicz | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 24, 2026 |
| 83449570 | Loyalty points not posting | Closed | Normal | Dr. Timmy Ondricka | — | Kaela Friesen | gift-cardshipping | 13h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 20, 2026 | |
| 35976959 | Lost package follow-up | Open | Urgent | Dr. Timmy Ondricka | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Mar 13, 2026 | - | |
| 60379083 | Shipping cost question | Solved | High | Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | bopis | 6h | ●Responded | 3/5 | — | — | Feb 18, 2026 | - | |
| 60195236 | Item authenticity concern | Solved | Normal | Dr. Timmy Ondricka | — |  Oscar O'Hara | Chat | damagedshade-match | 6h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - |
| 52453692 | Loyalty points not posting | Closed | Normal | Dr. Timmy Ondricka | — | Lily Raynor | — | 3d 1h | ⊘Not fired | — | — | — | Jan 24, 2026 | Jan 28, 2026 | |
| 09298171 | Address change after shipping | Pending | Normal | Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Jan 8, 2026 | - |
| 99451646 | Where is my order? | Solved | Low | Dr. Timmy Ondricka | — |  Vilma Gusikowski | Chat | damagedreturnsfragrance | 1d | ●Responded | 5/5 | — | — | Jan 8, 2026 | - |
| 50287557 | Refund not received | Solved | Normal | Dr. Timmy Ondricka | — | Mr. Lonie Hudson | Chat | returnsappwholesale | 1d | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 74433939 | Cancel order request | Closed | Normal | Dr. Timmy Ondricka | — |  Yazmin Jast | gift-cardreturnssamples | 1h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 01917788 | Discount code not working | Solved | Normal | Dr. Timmy Ondricka | — |  Dr. Mandy McLaughlin | Chat | refundapp | 1h | ●Responded | 5/5 | — | — | Dec 11, 2025 | - |
| 04575909 | App login problem | Closed | Normal | Dr. Timmy Ondricka | — | Lily Raynor | influencer | 6h | ●Responded | 5/5 | — | — | Dec 9, 2025 | Dec 12, 2025 | |
| 67223569 | Restock alert for backorder | Closed | High | Dr. Timmy Ondricka | — | Oscar O'Hara | Phone | refundvip | 5d 18h | ●Responded | 3/5 | — | — | Nov 26, 2025 | Dec 3, 2025 |
| 59567243 | Lost package follow-up | Solved | Normal | Dr. Timmy Ondricka | — | Amely Pacocha | gift-card | 1d | ●Responded | 5/5 | — | — | Nov 24, 2025 | - | |
| 75065119 | Klarna / Afterpay split issue | Solved | Normal | Dr. Timmy Ondricka | — |  Chaz Renner | Chat | bopis | 9d 18h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 78279305 | Missing samples in order | Solved | Normal | Dr. Timmy Ondricka | — | Faith Hilll | wholesaleloyalty | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 75161375 | Insider tier issue | Solved | Low | Dr. Timmy Ondricka | — | Oscar O'Hara | wholesale | 20h | ●Responded | 1/5 | — | — | Nov 6, 2025 | - | |
| 83771561 | Wrong shade sent | Pending | Normal | Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | influencerloyaltyshipping | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 41929354 | Birthday gift not received | Closed | Low | Dr. Timmy Ondricka | — |  Eula McKenzie | — | 20h | ⊘Not fired | — | — | — | Oct 20, 2025 | Oct 24, 2025 | |
| 14691980 | Item authenticity concern | Closed | High | Dr. Timmy Ondricka | — | Steve O'Conner | Social | — | 2h | ⊘Not fired | — | — | — | Oct 18, 2025 | Oct 25, 2025 |
| 79822456 | Klarna / Afterpay split issue | Solved | Normal | Dr. Timmy Ondricka | — |  Darryl Jacobi | — | 3h | ●Responded | 5/5 | — | — | Oct 12, 2025 | - | |
| 91812482 | BOPIS order cancelled at store | Closed | Normal | Dr. Timmy Ondricka | — | Jacklyn Dare | Chat | influencershade-matchsamples | 20h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 10, 2025 |
| 74178444 | Insider tier issue | Solved | High | Dr. Timmy Ondricka | — |  Ignatius Cummerata | Chat | damagedwholesale | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 04960153 | Discount code not working | Closed | Normal | Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | Phone | damaged | 6h | ●Responded | 5/5 | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 60152097 | Cancel order request | Closed | Normal | Dr. Timmy Ondricka | — |  Miss Amber Hintz Sr. | Chat | wholesaleshade-match | 11h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 24, 2025 |
| 53386215 | Missing items in shipment | Solved | Normal | Dr. Timmy Ondricka | — | Miss Amber Hintz Sr. | refundinfluencer | 1d 8h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 88135732 | Cancel order request | Solved | Normal | Dr. Timmy Ondricka | — | Miss Amber Hintz Sr. | — | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | |
| 98734093 | Where is my order? | Open | Normal | Dr. Timmy Ondricka | — | Mr. Eliza Gerhold IV | gift-cardwholesaleinfluencer | - | —Skipped | — | — | — | Jul 21, 2025 | - | |
| 97061236 | BOPIS pickup not ready | Pending | Normal | Dr. Timmy Ondricka | — | Chaz Renner | influencerdamagedsamples | - | —Skipped | — | — | — | Jul 8, 2025 | - | |
| 12171738 | Foundation match help | Solved | High | Dr. Timmy Ondricka | — | Ignatius Cummerata | Chat | fragrancewholesale | 6h | ●Responded | 3/5 | — | — | Jun 28, 2025 | - |
| 83998541 | Missing samples in order | Solved | Low | Dr. Timmy Ondricka | — | Lily Raynor | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 20917055 | Missing samples in order | Solved | High | Dr. Timmy Ondricka | — | Faith Hilll | Chat | samples | 5h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - |
| 11074795 | BOPIS order cancelled at store | Open | Normal | Dr. Timmy Ondricka | — | Mr. Lonie Hudson | damagedwholesale | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 32895810 | Cancel order request | Solved | Normal | Dr. Timmy Ondricka | — | Amely Pacocha | Chat | refundvip | 7h | ●Responded | 5/5 | — | — | Jun 5, 2025 | - |
| 86772929 | Missing samples in order | Solved | Normal | Dr. Timmy Ondricka | — | Faith Hilll | returnsdamagedwholesale | 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | |
| 00647451 | BOPIS order cancelled at store | Pending | Low | Dr. Timmy Ondricka | — |  Kip Schroeder IV | Phone | returnsshippinginfluencer | - | —Skipped | — | — | — | May 30, 2025 | - |