Jacklyn Dare
VIP Concierge·Specialist·ora14@hotmail.com
Rating distribution
5
217
4
103
3
57
2
30
1
30
QA performance
Total evals
0
All-time, excludes invalidated
Avg QA score (30d)
—
Avg CSAT (30d)
4.03 / 5
-0.02 starsvs. prior 30 days
AI-acceptance rate
—
No scores yet
Showing 1 - 50 of 50
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 32404784Shipping cost question |  Gianni Hegmann | Jacklyn Dare | May 24, 2026, 8:44 PM |
| 9/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 12181437Insider tier issue |  Burley Jacobson | Jacklyn Dare | May 23, 2026, 8:41 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 29167648Question about product ingredients |  Janice Hessel | Jacklyn Dare | May 23, 2026, 7:12 AM |
| 5/5 | Returned three items from one order with one label. Brilliant. | 19132441Cancel order request |  Damon Tromp | Jacklyn Dare | May 21, 2026, 4:28 PM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 29976944Refund not received |  Harvey Reichert | Jacklyn Dare | May 20, 2026, 8:07 PM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 63359968Return after 30-day window |  Citlalli Welch I | Jacklyn Dare | May 19, 2026, 10:55 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 70585745Address change after shipping |  Jon Walter | Jacklyn Dare | May 19, 2026, 9:01 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 37728943Cancel order request |  Kay Berge | Jacklyn Dare | May 18, 2026, 6:05 PM |
| 5/5 | Faster shipping would make me shop here exclusively. | 64507117Insider tier issue |  Martine O'Keefe | Jacklyn Dare | May 17, 2026, 7:57 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 08190433Return after 30-day window |  Scottie Schaefer DDS | Jacklyn Dare | May 17, 2026, 9:48 AM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 53499624Gift card balance question |  Audie Goyette | Jacklyn Dare | May 15, 2026, 7:27 PM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 99947563Lost package follow-up |  Duncan Funk | Jacklyn Dare | May 15, 2026, 1:13 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 14629471Cancel order request |  Ms. Kaden Goyette | Jacklyn Dare | May 15, 2026, 12:51 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 02923686Restock alert for backorder |  Ms. Caleigh Maggio | Jacklyn Dare | May 14, 2026, 9:37 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 17437520Refund not received |  Matilde Kreiger | Jacklyn Dare | May 13, 2026, 11:26 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 44785189Where is my order? |  Terrence Baumbach | Jacklyn Dare | May 11, 2026, 4:08 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 35010518Wrong shade sent |  Mavis Torphy | Jacklyn Dare | May 11, 2026, 3:13 AM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 80234043Pro discount enrollment |  Abraham Kulas | Jacklyn Dare | May 10, 2026, 10:19 AM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 84794063Address change after shipping |  Tanner Kautzer | Jacklyn Dare | May 10, 2026, 8:27 AM |
| 3/5 | Eventually solved, but the process wasn't intuitive. | 54847128Wrong shade sent |  Travon Kuhic V | Jacklyn Dare | May 10, 2026, 4:13 AM |
| 4/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 73606905Allergic reaction concern |  Ms. Urban Leannon | Jacklyn Dare | May 10, 2026, 3:25 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 55765957Return after 30-day window |  Lacy Schuppe | Jacklyn Dare | May 10, 2026, 1:47 AM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 94015673Discount code not working |  Wendy Rolfson | Jacklyn Dare | May 8, 2026, 12:31 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 61854668App crashes at checkout |  Hugh Schroeder | Jacklyn Dare | May 8, 2026, 3:04 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 74209337Question about product ingredients |  Tyra Konopelski DDS | Jacklyn Dare | May 7, 2026, 1:59 AM |
| 10/11 | Already referred three friends. They all love it too. | 61869812Store experience feedback |  Kelly Reinger | Jacklyn Dare | May 5, 2026, 9:11 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 44041285Wrong shade sent |  Madison Volkman | Jacklyn Dare | May 3, 2026, 3:52 PM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 16437998Allergic reaction concern |  Charlene Towne | Jacklyn Dare | May 3, 2026, 12:11 PM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 64181817BOPIS pickup not ready |  Matthew Mann | Jacklyn Dare | May 3, 2026, 12:56 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 31039925Foundation match help |  Ms. Malvina Cruickshank-Schmidt | Jacklyn Dare | May 2, 2026, 6:48 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 89692003Return after 30-day window |  Brent Von I | Jacklyn Dare | May 1, 2026, 2:31 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 39820394Klarna / Afterpay split issue |  Jonatan Hammes-Toy | Jacklyn Dare | May 1, 2026, 12:18 PM |
| 5/5 | Add more clean / fragrance-free filters. | 13678497Shipping cost question |  Myra Feeney | Jacklyn Dare | Apr 27, 2026, 8:46 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 36557407Wrong shade sent |  Marilou Larson | Jacklyn Dare | Apr 26, 2026, 10:27 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 93125149Lost package follow-up |  James Schmidt | Jacklyn Dare | Apr 25, 2026, 10:01 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 18717407Cancel subscription / Auto-replenish |  Ron Jakubowski DVM | Jacklyn Dare | Apr 23, 2026, 3:41 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 11544756Missing items in shipment |  Golda Bosco | Jacklyn Dare | Apr 22, 2026, 3:13 PM |
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 87806086Discount code not working |  Jasper Bahringer | Jacklyn Dare | Apr 21, 2026, 7:11 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 49837751Allergic reaction concern |  Miss Roslyn Ziemann | Jacklyn Dare | Apr 21, 2026, 7:45 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 53251537Restock alert for backorder |  Everette Bosco | Jacklyn Dare | Apr 20, 2026, 7:59 PM |
| 5/5 | Integrate the wishlist with stock alerts. | 41833559Address change after shipping |  Wendell Donnelly MD | Jacklyn Dare | Apr 20, 2026, 2:36 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 86790577Cancel order request |  Curtis Bednar | Jacklyn Dare | Apr 19, 2026, 9:33 PM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 06029528Shipping cost question |  Nathaniel Quigley-Ziemann | Jacklyn Dare | Apr 19, 2026, 5:54 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 17081965Cancel order request |  Lynette Ritchie | Jacklyn Dare | Apr 17, 2026, 6:02 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 69994566Store experience feedback |  Joan Nolan | Jacklyn Dare | Apr 17, 2026, 1:13 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 11719040Discount code not working |  Josephine Bins | Jacklyn Dare | Apr 17, 2026, 8:52 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 54547617Pro discount enrollment |  Rubye Walker | Jacklyn Dare | Apr 17, 2026, 3:47 AM |
| 5/5 | Such a delightful first impression. Already shopping. | 11291372Refund not received |  Jerald Schulist | Jacklyn Dare | Apr 15, 2026, 7:07 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 72306085Birthday gift not received |  Justen Tremblay | Jacklyn Dare | Apr 14, 2026, 12:20 PM |
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 05319056Address change after shipping |  Merritt Gibson | Jacklyn Dare | Apr 13, 2026, 10:35 AM |