Justen Tremblay
kayden36@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74976499 | Gift card balance question | Solved | Urgent | Justen Tremblay | — |  Darryl Jacobi | — | 14h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 01458079 | Price match request | Pending | Urgent | Justen Tremblay | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 34029085 | Foundation match help | Pending | Normal | Justen Tremblay | — |  Dr. Mandy McLaughlin | Chat | shade-matchshipping | - | —Skipped | — | — | — | Apr 17, 2026 | - |
| 72306085 | Birthday gift not received | Solved | Normal | Justen Tremblay | — |  Jacklyn Dare | gift-cardsamples | 3h | ●Responded | 5/5 | — | — | Apr 13, 2026 | - | |
| 11012420 | App login problem | Solved | Normal | Justen Tremblay | — |  Eula McKenzie | returnsinfluencersamples | 11h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 45510430 | Lost package follow-up | Solved | Normal | Justen Tremblay | — |  Mr. Skyla Trantow | returns | 1h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - | |
| 20043667 | App login problem | Solved | Low | Justen Tremblay | — | Dr. Mandy McLaughlin | Chat | — | 1h | ●Responded | 10/11 | — | — | Mar 27, 2026 | - |
| 06157066 | App login problem | Solved | Normal | Justen Tremblay | — |  Faith Hilll | — | 8d 7h | ●Responded | 2/5 | — | — | Mar 24, 2026 | - | |
| 20452311 | Cancel subscription / Auto-replenish | Solved | Normal | Justen Tremblay | — | Mr. Skyla Trantow | gift-cardfragrance | 1d 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 45306954 | Refund not received | Closed | Low | Justen Tremblay | — |  Kaela Friesen | — | 1h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 25, 2026 | |
| 94499408 | Wholesale order question | Solved | High | Justen Tremblay | — | Kaela Friesen | — | 10h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 17263127 | Question about product ingredients | Solved | High | Justen Tremblay | — |  Vilma Gusikowski | damagedwholesalebopis | 19h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 90595587 | Discount code not working | Solved | Low | Justen Tremblay | — |  Tommy Kuvalis | Chat | app | 5h | ⊘Not fired | — | — | — | Jan 23, 2026 | - |
| 93076740 | Missing items in shipment | Solved | Normal | Justen Tremblay | — |  Amely Pacocha | gift-card | 2d 7h | ●Responded | 4/5 | — | — | Jan 19, 2026 | - | |
| 70282232 | Missing items in shipment | Closed | Low | Justen Tremblay | — |  Mr. Eliza Gerhold IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 20, 2026 |
| 99635119 | Allergic reaction concern | Solved | Normal | Justen Tremblay | — | Tommy Kuvalis | Social | damaged | 6h | ⊘Not fired | — | — | — | Jan 12, 2026 | - |
| 61274793 | App crashes at checkout | Open | High | Justen Tremblay | — | Amely Pacocha | vip | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 78103793 | Allergic reaction concern | Solved | Urgent | Justen Tremblay | — | Darryl Jacobi | Chat | gift-cardshipping | 4h | ●Responded | 9/11 | — | — | Nov 17, 2025 | - |
| 72641433 | Klarna / Afterpay split issue | Solved | Normal | Justen Tremblay | — |  Ignatius Cummerata | damagedvipreturns | 13h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 54896344 | Pro discount enrollment | Solved | Normal | Justen Tremblay | — |  Kip Schroeder IV | Chat | refund | 2h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - |
| 51474276 | Lost package follow-up | Pending | High | Justen Tremblay | — |  Leonard Waters-Howell | Chat | samples | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 54635139 | Refund not received | Solved | Normal | Justen Tremblay | — | Leonard Waters-Howell | Chat | wholesalereturns | 6d 12h | ⊘Not fired | — | — | — | Nov 4, 2025 | - |
| 97176337 | App crashes at checkout | Closed | Normal | Justen Tremblay | — |  Julie Hodkiewicz | Social | bopis | 1h | ⊘Not fired | — | — | — | Oct 28, 2025 | Oct 29, 2025 |
| 68621162 | Discount code not working | Solved | Urgent | Justen Tremblay | — |  Lily Raynor | Chat | refundshade-matchgift-card | 6h | ●Responded | 9/11 | — | — | Oct 10, 2025 | - |
| 51480644 | Insider tier issue | Closed | Normal | Justen Tremblay | — | Darryl Jacobi | — | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 | |
| 35228684 | Wholesale order question | Solved | High | Justen Tremblay | — | Dr. Mandy McLaughlin | — | 22h | ●Responded | 3/5 | — | — | Sep 16, 2025 | - | |
| 44274305 | App login problem | Solved | High | Justen Tremblay | — | Julie Hodkiewicz | vipbopisshipping | 19h | ●Responded | 5/5 | — | — | Aug 9, 2025 | - | |
| 26648276 | Missing items in shipment | Solved | Low | Justen Tremblay | — | Leonard Waters-Howell | Social | loyaltyappdamaged | 5h | ⊘Not fired | — | — | — | Aug 9, 2025 | - |
| 56010771 | Price match request | Closed | Normal | Justen Tremblay | — |  Yazmin Jast | — | 1h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 13, 2025 | |
| 85292755 | Foundation match help | Solved | Normal | Justen Tremblay | — | Julie Hodkiewicz | gift-cardreturnsbopis | 8d 2h | ●Responded | 2/5 | — | — | Jul 31, 2025 | - | |
| 62238905 | Allergic reaction concern | Closed | High | Justen Tremblay | — | Lily Raynor | returnsinfluencer | 10h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 2, 2025 | |
| 02050341 | App crashes at checkout | Solved | Normal | Justen Tremblay | — | Jacklyn Dare | bopis | 10h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 62756999 | Cancel order request | Solved | Normal | Justen Tremblay | — |  Katrina Johns | wholesaleshade-match | 20h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 94977441 | Shipping cost question | Closed | Normal | Justen Tremblay | — | Eula McKenzie | damagedwholesale | 1d 18h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 20, 2025 | |
| 17945914 | Loyalty points not posting | Open | High | Justen Tremblay | — | Dr. Mandy McLaughlin | Chat | samplesapp | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 51124541 | Klarna / Afterpay split issue | Solved | Normal | Justen Tremblay | — |  Oscar O'Hara | Chat | — | 5h | ●Responded | 5/5 | — | — | Jun 26, 2025 | - |
| 08087902 | Discount code not working | Solved | Normal | Justen Tremblay | — |  Chaz Renner | fragrance | 4h | ●Responded | 1/5 | — | — | Jun 17, 2025 | - | |
| 75615680 | Return after 30-day window | Solved | Urgent | Justen Tremblay | — |  Garth Dooley | samplesloyalty | 1h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | |
| 06085185 | Restock alert for backorder | Closed | Normal | Justen Tremblay | — | Jacklyn Dare | Chat | fragranceloyaltyapp | 1d 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 11, 2025 |
| 05424151 | Wholesale order question | Pending | Low | Justen Tremblay | — | Kaela Friesen | Chat | bopissamples | - | —Skipped | — | — | — | May 26, 2025 | - |