HomeInbox
CustomersJusten Tremblay

Justen Tremblay

kayden36@gmail.com
Tickets40Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.72306085Birthday gift not receivedJusten TremblayJacklyn DareApr 14, 2026, 12:20 PM
2/5Refund came through but was 30 dollars short and no one can explain why.06157066App login problemJusten TremblayFaith HilllApr 2, 2026, 10:51 PM
10/11The Elite tier perks are worth every dollar of lifetime spend.20043667App login problemJusten TremblayDr. Mandy McLaughlinMar 29, 2026, 9:12 AM
4/5Resolved fine. The first agent transferred me but the second one nailed it.93076740Missing items in shipmentJusten TremblayAmely PacochaJan 23, 2026, 8:49 AM
9/11I tell everyone — Bloom is doing beauty retail right.78103793Allergic reaction concernJusten TremblayDarryl JacobiNov 19, 2025, 12:50 PM
5/5Gift receipt issued instantly. No follow-up needed.54896344Pro discount enrollmentJusten TremblayKip Schroeder IVNov 15, 2025, 4:47 AM
9/11Would recommend in a heartbeat. The samples program alone is worth signing up for.68621162Discount code not workingJusten TremblayLily RaynorOct 12, 2025, 1:18 AM
3/5Resolved but I had to dig for the right form.35228684Wholesale order questionJusten TremblayDr. Mandy McLaughlinSep 18, 2025, 2:04 PM
5/5Color match through the app worked perfectly. Foundation is spot on.44274305App login problemJusten TremblayJulie HodkiewiczAug 12, 2025, 1:22 AM
2/5Three separate tickets for one missing-items issue. Painful.85292755Foundation match helpJusten TremblayJulie HodkiewiczAug 10, 2025, 9:15 AM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.51124541Klarna / Afterpay split issueJusten TremblayOscar O'HaraJun 28, 2025, 2:42 AM
1/5They accused me of returning fraudulent items. Never coming back.08087902Discount code not workingJusten TremblayChaz RennerJun 18, 2025, 10:23 PM
4/5Order arrived fine, agent was helpful when one product was missing.75615680Return after 30-day windowJusten TremblayGarth DooleyJun 11, 2025, 6:54 PM
Page 1 of 1

Properties

Customer
Name
Justen Tremblay
Email
kayden36@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
9,771
Lifetime spend
968
Last purchase
Mar 6, 2026
Skin tone
light-medium
Foundation shade
49W
Skin concerns
dark-circles, uneven-texture, dullness
Allergies / restrictions
—
Favorite brands
Dior
YTD spend
3,355
App installed
Yes
App last opened
Apr 21, 2026
Email subscribed
No
Marketing segment
high-value
Last purchase amount
38
Total orders
10
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 6, 2026
Responses
Avg rating
4.92