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CustomersMerritt Gibson

Merritt Gibson

devin.leannon62@hotmail.com
Tickets47Responses14
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
18569620Return after 30-day windowSolvedNormalMerritt Gibson—Mr. Lonie HudsonEmail
vipshippingbopis
2h●Responded5/5——May 14, 2026-
27750975Gift card balance questionClosedNormalMerritt Gibson—Chaz RennerEmail
shade-matchwholesalevip
5h○Sent, no reply———May 4, 2026May 5, 2026
77445377Restock alert for backorderSolvedHighMerritt Gibson—Lily RaynorEmail—4h⊘Not fired———May 2, 2026-
63346490Discount code not workingSolvedNormalMerritt Gibson—Chaz RennerSocial
shade-matchapp
2h⊘Not fired———Apr 23, 2026-
05319056Address change after shippingSolvedNormalMerritt Gibson—Jacklyn DareEmail
shippingdamaged
22h●Responded1/5——Apr 11, 2026-
46727240Influencer code not workingSolvedNormalMerritt Gibson—Miss Amber Hintz Sr.Email
vip
4h○Sent, no reply———Apr 9, 2026-
33744574Klarna / Afterpay split issueClosedHighMerritt Gibson—Mr. Eliza Gerhold IVEmail
shippingloyalty
6h●Responded7/11——Apr 5, 2026Apr 10, 2026
35138056Influencer code not workingSolvedNormalMerritt Gibson—Yazmin JastEmail
app
1d 1h○Sent, no reply———Mar 28, 2026-
05059873Refund not receivedClosedNormalMerritt Gibson—Ignatius CummerataEmail—3h●Responded4/5——Mar 27, 2026Mar 30, 2026
79082452Cancel subscription / Auto-replenishSolvedHighMerritt Gibson—Darryl JacobiChat—1d 3h○Sent, no reply———Mar 14, 2026-
81639591Cancel subscription / Auto-replenishSolvedNormalMerritt Gibson—Mr. Lonie HudsonChat
shippingloyaltyapp
1d 8h⊘Not fired———Mar 5, 2026-
68154903Birthday gift not receivedClosedHighMerritt Gibson—Tommy KuvalisSocial
shippingrefundvip
6h⊘Not fired———Feb 20, 2026Feb 21, 2026
89616237Store experience feedbackSolvedNormalMerritt Gibson—Mr. Skyla TrantowEmail
appshippingreturns
19h○Sent, no reply———Feb 19, 2026-
70329985Price match requestSolvedNormalMerritt Gibson—Chaz RennerEmail
loyaltydamagedsamples
4h○Sent, no reply———Feb 18, 2026-
76790181Pro discount enrollmentSolvedNormalMerritt Gibson—Lily RaynorEmail
gift-cardinfluencer
3d 23h○Sent, no reply———Feb 14, 2026-
60342269Gift card balance questionClosedHighMerritt Gibson—Mr. Cade SengerPhone—2h○Sent, no reply———Feb 9, 2026Feb 10, 2026
05457934Return after 30-day windowSolvedNormalMerritt Gibson—Tommy KuvalisEmail
loyaltysamples
23h○Sent, no reply———Jan 14, 2026-
61347840Klarna / Afterpay split issueSolvedNormalMerritt Gibson—Darryl JacobiEmail—20h●Responded5/5——Dec 27, 2025-
52502259Item authenticity concernSolvedLowMerritt Gibson—Leonard Waters-HowellEmail
appbopis
14h●Responded3/5——Dec 25, 2025-
11490063Store experience feedbackSolvedNormalMerritt Gibson—Miss Amber Hintz Sr.Chat—1d 13h⊘Not fired———Dec 21, 2025-
72353006Item authenticity concernClosedNormalMerritt Gibson—Mr. Lonie HudsonEmail—19h○Sent, no reply———Dec 17, 2025Dec 22, 2025
08250223Address change after shippingClosedNormalMerritt Gibson—Jacklyn DareEmail
vipfragrance
6h●Responded5/5——Dec 13, 2025Dec 17, 2025
39297809Influencer code not workingSolvedNormalMerritt Gibson—Lily RaynorEmail—22h●Responded3/5——Dec 10, 2025-
37870414App crashes at checkoutClosedNormalMerritt Gibson—Ignatius CummerataEmail
damagedbopis
2d●Responded9/11——Nov 26, 2025Dec 5, 2025
43648027Store experience feedbackPendingLowMerritt Gibson—Mr. Cade SengerChat
bopisgift-card
-—Skipped———Nov 18, 2025-
72506795Restock alert for backorderClosedNormalMerritt Gibson—Tommy KuvalisEmail
returnsshade-match
22h○Sent, no reply———Oct 29, 2025Oct 31, 2025
63901272Missing items in shipmentSolvedNormalMerritt Gibson—Ignatius CummerataEmail
vip
5h○Sent, no reply———Oct 23, 2025-
66377651BOPIS pickup not readyPendingLowMerritt Gibson—Ignatius CummerataChat
vip
-—Skipped———Oct 23, 2025-
15423382Allergic reaction concernOpenNormalMerritt Gibson—Tommy KuvalisEmail
returns
-—Skipped———Oct 23, 2025-
15761528Discount code not workingClosedHighMerritt Gibson—Dr. Mandy McLaughlinChat
wholesaleshade-matchfragrance
6h○Sent, no reply———Oct 20, 2025Oct 26, 2025
05297928Return after 30-day windowClosedLowMerritt Gibson—Kaela FriesenChat
influencerfragrance
4h○Sent, no reply———Oct 13, 2025Oct 14, 2025
23090174Missing samples in orderSolvedNormalMerritt Gibson—Steve O'ConnerEmail
loyaltyapp
5h○Sent, no reply———Oct 11, 2025-
26400677App login problemSolvedLowMerritt Gibson—Garth DooleyEmail
fragrancereturnsrefund
6h○Sent, no reply———Oct 9, 2025-
59991424Influencer code not workingClosedNormalMerritt Gibson—Mr. Skyla TrantowEmail
shipping
3h○Sent, no reply———Oct 9, 2025Oct 12, 2025
83975847Question about product ingredientsOpenNormalMerritt Gibson—Tommy KuvalisSocial
returns
-—Skipped———Oct 7, 2025-
08203115Cancel subscription / Auto-replenishSolvedNormalMerritt Gibson—Kaela FriesenEmail
returnsrefunddamaged
3h●Responded3/5——Sep 30, 2025-
55944527Wholesale order questionSolvedNormalMerritt Gibson—Mr. Lonie HudsonEmail—14h⊘Not fired———Sep 25, 2025-
44887039Lost package follow-upSolvedLowMerritt Gibson—Yazmin JastEmail
gift-cardfragranceshade-match
1d 5h⊘Not fired———Sep 22, 2025-
54072432Wholesale order questionSolvedNormalMerritt Gibson—Vilma GusikowskiEmail
shade-match
1h○Sent, no reply———Sep 12, 2025-
84568586App crashes at checkoutPendingNormalMerritt Gibson—Leonard Waters-HowellEmail
wholesalefragranceinfluencer
-—Skipped———Sep 9, 2025-
69890318Return after 30-day windowClosedNormalMerritt Gibson—Miss Amber Hintz Sr.Email—4h○Sent, no reply———Sep 5, 2025Sep 10, 2025
55390741Address change after shippingClosedNormalMerritt Gibson—Eula McKenzieEmail—6h●Responded9/11——Aug 27, 2025Aug 29, 2025
42792007App crashes at checkoutClosedNormalMerritt Gibson—Darryl JacobiEmail
bopisshade-matchsamples
2h●Responded5/5——Aug 13, 2025Aug 15, 2025
71088374Influencer code not workingSolvedNormalMerritt Gibson—Dr. Mandy McLaughlinEmail
wholesalesamplesgift-card
1h○Sent, no reply———Aug 1, 2025-
71235339Question about product ingredientsSolvedLowMerritt Gibson—Dr. Mandy McLaughlinChat
bopisdamagedloyalty
7h●Responded10/11——Jun 15, 2025-
33715707Wholesale order questionSolvedNormalMerritt Gibson—Dr. Mandy McLaughlinChat
influencer
6h○Sent, no reply———Jun 6, 2025-
09036239App crashes at checkoutSolvedNormalMerritt Gibson—Oscar O'HaraEmail—6h●Responded5/5——May 30, 2025-
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Properties

Customer
Name
Merritt Gibson
Email
devin.leannon62@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
1,429
Last purchase
Mar 23, 2026
Skin tone
light
Foundation shade
—
Skin concerns
dryness, dark-circles, fine-lines
Allergies / restrictions
—
Favorite brands
Kiehl's
YTD spend
13
App installed
Yes
App last opened
May 14, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
—
Total orders
1
Preferred category
haircare
Tickets
Tickets
47
Last seen
May 14, 2026
Responses
Avg rating
5.29