Joan Nolan
jennie.altenwerth@hotmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86637606 | Allergic reaction concern | Closed | Normal | Joan Nolan | — |  Katrina Johns | Chat | bopis | 1d 15h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 |
| 72719967 | Item authenticity concern | Pending | Normal | Joan Nolan | — |  Lily Raynor | refund | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 25357914 | Allergic reaction concern | Closed | Normal | Joan Nolan | — |  Mr. Cade Senger | vip | 11h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 4, 2026 | |
| 69994566 | Store experience feedback | Solved | Normal | Joan Nolan | — |  Jacklyn Dare | Phone | — | 21h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - |
| 28857334 | Cancel subscription / Auto-replenish | Solved | Low | Joan Nolan | — | Lily Raynor | Chat | loyalty | 4h | ●Responded | 4/5 | — | — | Apr 4, 2026 | - |
| 70336739 | Store experience feedback | Closed | Normal | Joan Nolan | — |  Julie Hodkiewicz | shade-matchdamaged | 5h | ○Sent, no reply | — | — | — | Mar 26, 2026 | Mar 29, 2026 | |
| 22383805 | Gift card balance question | Solved | Normal | Joan Nolan | — |  Leonard Waters-Howell | — | 9d 22h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 74873552 | Influencer code not working | Solved | Normal | Joan Nolan | — | Jacklyn Dare | wholesale | 6h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | |
| 24112954 | Lost package follow-up | Solved | Normal | Joan Nolan | — |  Dr. Mandy McLaughlin | Chat | damagedvip | 5h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - |
| 85817513 | Order arrived damaged | Solved | Normal | Joan Nolan | — |  Miss Amber Hintz Sr. | returnsrefund | 2h | ●Responded | 10/11 | — | — | Jan 16, 2026 | - | |
| 59031704 | App crashes at checkout | Solved | Normal | Joan Nolan | — |  Darryl Jacobi | Chat | returnsdamagedbopis | 5h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - |
| 42117486 | Pro discount enrollment | Closed | Normal | Joan Nolan | — |  Mr. Eliza Gerhold IV | shade-matchgift-card | 5h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 88589531 | Return after 30-day window | Solved | Normal | Joan Nolan | — | Darryl Jacobi | — | 3h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 01569956 | Missing samples in order | Closed | Normal | Joan Nolan | — |  Amely Pacocha | bopisshade-match | 2d 23h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 7, 2026 | |
| 24581365 | App login problem | Solved | Low | Joan Nolan | — |  Eula McKenzie | wholesalegift-cardsamples | 13h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - | |
| 50799793 | Birthday gift not received | Solved | Normal | Joan Nolan | — |  Steve O'Conner | samplesappshipping | 22h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 47595831 | Refund not received | Closed | Low | Joan Nolan | — | Eula McKenzie | Chat | bopisloyaltyinfluencer | 5h | ●Responded | 4/5 | — | — | Nov 22, 2025 | Nov 23, 2025 |
| 91974325 | Store experience feedback | Solved | Low | Joan Nolan | — | Lily Raynor | Chat | shade-matchapp | 20h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 53892566 | BOPIS order cancelled at store | Solved | Normal | Joan Nolan | — | Amely Pacocha | Chat | refund | 20h | ○Sent, no reply | — | — | — | Nov 8, 2025 | - |
| 85476359 | Missing items in shipment | Solved | Normal | Joan Nolan | — |  Ignatius Cummerata | gift-cardbopisshipping | 8h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 85734218 | Loyalty points not posting | Closed | Normal | Joan Nolan | — | Mr. Cade Senger | refundgift-card | 4h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 65455964 | App crashes at checkout | Pending | Normal | Joan Nolan | — | Leonard Waters-Howell | vipshippingapp | - | —Skipped | — | — | — | Oct 19, 2025 | - | |
| 34190677 | Shipping cost question | Solved | Normal | Joan Nolan | — | Darryl Jacobi | — | 4h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 79979738 | BOPIS order cancelled at store | Closed | Normal | Joan Nolan | — | Amely Pacocha | loyaltyvip | 6h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 23, 2025 | |
| 17646380 | Store experience feedback | Solved | Normal | Joan Nolan | — |  Tommy Kuvalis | Phone | wholesalebopis | 15h | ●Responded | 5/5 | — | — | Sep 13, 2025 | - |
| 76957633 | Missing samples in order | Solved | Normal | Joan Nolan | — |  Chaz Renner | gift-cardrefunddamaged | 2h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | |
| 21201570 | Where is my order? | Solved | Normal | Joan Nolan | — | Eula McKenzie | refund | 1h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 11079100 | BOPIS pickup not ready | Closed | High | Joan Nolan | — | Jacklyn Dare | viprefundfragrance | 6h | ⊘Not fired | — | — | — | Sep 8, 2025 | Sep 11, 2025 | |
| 75490522 | Restock alert for backorder | Solved | Normal | Joan Nolan | — | Darryl Jacobi | Phone | — | 19h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - |
| 71160284 | BOPIS pickup not ready | Closed | Normal | Joan Nolan | — |  Mr. Skyla Trantow | Social | damagedreturns | 4h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 27, 2025 |
| 16347444 | Order arrived damaged | Closed | Normal | Joan Nolan | — | Dr. Mandy McLaughlin | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 |
| 71034721 | Price match request | Solved | Normal | Joan Nolan | — |  Faith Hilll | Chat | shade-match | 8h | ●Responded | 4/5 | — | — | Jul 26, 2025 | - |
| 95754826 | Shipping cost question | Solved | Normal | Joan Nolan | — | Mr. Eliza Gerhold IV | damagedgift-card | 1d 6h | ●Responded | 3/5 | — | — | Jun 27, 2025 | - | |
| 87218224 | App login problem | Pending | Urgent | Joan Nolan | — | Eula McKenzie | influencerrefundwholesale | - | —Skipped | — | — | — | Jun 23, 2025 | - | |
| 81673067 | Influencer code not working | Solved | Normal | Joan Nolan | — | Mr. Eliza Gerhold IV | Chat | vipappwholesale | 6h | ●Responded | 5/5 | — | — | Jun 17, 2025 | - |
| 09157274 | Foundation match help | Pending | Normal | Joan Nolan | — | Mr. Cade Senger | Chat | shipping | - | —Skipped | — | — | — | Jun 10, 2025 | - |
| 08605936 | Insider tier issue | Closed | Urgent | Joan Nolan | — | Mr. Cade Senger | Phone | — | 4h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 11, 2025 |
| 76737765 | Cancel order request | Solved | High | Joan Nolan | — | Eula McKenzie | influencerrefundgift-card | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 04600159 | Address change after shipping | Solved | Normal | Joan Nolan | — | Leonard Waters-Howell | — | 2d 1h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 85965208 | Order arrived damaged | Solved | Normal | Joan Nolan | — |  Kip Schroeder IV | Chat | shippingsamplesvip | 13h | ●Responded | 5/5 | — | — | May 23, 2025 | - |