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3/5

csat response·May 15, 2026, 7:27 PM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Nothing selected
Tell us more about your experience
“Got my points back but the agent forgot to ship the replacement.”

Properties

Response
Rating
3/5
Comment
Got my points back but the agent forgot to ship the replacement.
Responded
May 15, 2026, 7:27 PM
Ticket
Ticket
53499624Gift card balance question
Customer
Customer
Audie Goyette
Team member
Team member
Jacklyn Dare