Miss Roslyn Ziemann
geovanni51@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42342075 | Wholesale order question | Solved | Normal | — | Social | shippingsamplesfragrance | 5h | ⊘Not fired | — | — | — | May 21, 2026 | - | ||
| 77726502 | Missing samples in order | Pending | High | — | Chat | — | - | —Skipped | — | — | — | May 19, 2026 | - | ||
| 83984984 | Restock alert for backorder | Solved | Normal | — | Phone | refundwholesale | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | - | ||
| 49837751 | Allergic reaction concern | Solved | High | — | Chat | fragrancedamagedvip | 5h | ●Responded | 10/11 | — | — | Apr 20, 2026 | - | ||
| 20380534 | Order arrived damaged | Closed | High | — | — | 9h | ○Sent, no reply | — | — | — | Apr 19, 2026 | Apr 20, 2026 | |||
| 48551540 | Shipping cost question | Solved | Normal | — | viprefund | 14h | ●Responded | 2/5 | — | — | Apr 9, 2026 | - | |||
| 37102455 | Birthday gift not received | Solved | Normal | — | Chat | — | 12h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | ||
| 06689185 | Price match request | Closed | Normal | — | loyalty | 1h | ●Responded | 5/5 | — | — | Mar 25, 2026 | Mar 26, 2026 | |||
| 69072510 | Question about product ingredients | Pending | Urgent | — | samplesloyaltywholesale | - | —Skipped | — | — | — | Mar 24, 2026 | - | |||
| 32583505 | Where is my order? | Solved | High | — | refundvip | 19h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 12369067 | Restock alert for backorder | Solved | Low | — | Chat | — | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 50517331 | Where is my order? | Solved | Normal | — | Chat | samplesapp | 2d 9h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - | ||
| 39478147 | BOPIS pickup not ready | Closed | Normal | — | vipsamplesbopis | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 17, 2026 | |||
| 34693261 | BOPIS order cancelled at store | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Feb 10, 2026 | Feb 11, 2026 | |||
| 79044663 | Price match request | Closed | Normal | — | Chat | appvipinfluencer | 16h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 5, 2026 | ||
| 48307738 | Missing samples in order | Pending | Urgent | — | Social | — | - | —Skipped | — | — | — | Jan 26, 2026 | - | ||
| 95138028 | Price match request | Closed | Normal | — | Chat | returns | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 26, 2026 | ||
| 83858401 | Shipping cost question | Solved | Low | — | Chat | — | 5h | ⊘Not fired | — | — | — | Jan 16, 2026 | - | ||
| 57491544 | Missing items in shipment | Closed | High | — | influencershipping | 3h | ●Responded | 10/11 | — | — | Jan 14, 2026 | Jan 20, 2026 | |||
| 24566607 | Restock alert for backorder | Solved | Low | — | Social | gift-card | 1h | ⊘Not fired | — | — | — | Jan 7, 2026 | - | ||
| 29074093 | Missing samples in order | Closed | High | — | Chat | damaged | 11h | ●Responded | 2/5 | — | — | Jan 2, 2026 | Jan 5, 2026 | ||
| 94366358 | Gift card balance question | Solved | Normal | — | Phone | returnsvip | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | ||
| 83823881 | Refund not received | Open | Low | — | viployaltybopis | - | —Skipped | — | — | — | Dec 1, 2025 | - | |||
| 84764495 | Item authenticity concern | Closed | Normal | — | — | 2d 16h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 26, 2025 | |||
| 28399200 | App login problem | Solved | Urgent | — | gift-cardshippingapp | 6h | ⊘Not fired | — | — | — | Nov 4, 2025 | - | |||
| 32567606 | Address change after shipping | Pending | Low | — | damagedshipping | - | —Skipped | — | — | — | Oct 30, 2025 | - | |||
| 29969358 | Wrong shade sent | Closed | High | — | apployalty | 5d 12h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 30, 2025 | |||
| 37456828 | Pro discount enrollment | Closed | High | — | refundbopis | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 24, 2025 | |||
| 36839271 | Discount code not working | Closed | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 20, 2025 | |||
| 24903762 | Cancel order request | Pending | High | — | Phone | samplesdamagedapp | - | —Skipped | — | — | — | Oct 13, 2025 | - | ||
| 10701961 | Cancel order request | Solved | Urgent | — | — | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |||
| 90430233 | Refund not received | Solved | High | — | — | 2d 5h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 30802418 | Discount code not working | Pending | Normal | — | apprefundinfluencer | - | —Skipped | — | — | — | Sep 5, 2025 | - | |||
| 50922210 | Allergic reaction concern | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | ||
| 12673273 | BOPIS pickup not ready | Solved | Normal | — | Social | influencer | 3h | ⊘Not fired | — | — | — | Aug 21, 2025 | - | ||
| 43616567 | Pro discount enrollment | Solved | Normal | — | fragrance | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 34453078 | Question about product ingredients | Solved | Urgent | — | Social | returnsinfluencer | 21h | ⊘Not fired | — | — | — | Aug 11, 2025 | - | ||
| 86422596 | Lost package follow-up | Pending | Low | — | loyaltywholesale | - | —Skipped | — | — | — | Aug 10, 2025 | - | |||
| 97093183 | Wrong shade sent | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Aug 6, 2025 | - | |||
| 87773727 | Store experience feedback | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 15, 2025 | - | ||
| 97507246 | Store experience feedback | Solved | Normal | — | Chat | — | 21h | ●Responded | 2/5 | — | — | Jun 24, 2025 | - | ||
| 27789304 | BOPIS order cancelled at store | Closed | Low | — | Chat | — | 23h | ○Sent, no reply | — | — | — | Jun 23, 2025 | Jun 28, 2025 | ||
| 00114985 | Question about product ingredients | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Jun 19, 2025 | - | ||
| 40064962 | Restock alert for backorder | Closed | Normal | — | Chat | returnssamplesdamaged | 2d 7h | ○Sent, no reply | — | — | — | Jun 9, 2025 | Jun 15, 2025 | ||
| 94124274 | Cancel subscription / Auto-replenish | Solved | Normal | — | returnswholesale | 3h | ○Sent, no reply | — | — | — | May 22, 2025 | - |