Josephine Bins
randolph93@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45138789 | Discount code not working | Closed | High | Josephine Bins | — |  Vilma Gusikowski | viployalty | 6h | ⊘Not fired | — | — | — | May 12, 2026 | May 19, 2026 | |
| 35708011 | BOPIS order cancelled at store | Solved | Normal | Josephine Bins | — | Vilma Gusikowski | Chat | shade-matchgift-cardfragrance | 2h | ○Sent, no reply | — | — | — | May 11, 2026 | - |
| 90568461 | Gift card balance question | Closed | High | Josephine Bins | — |  Mr. Cade Senger | damaged | 9h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 21, 2026 | |
| 28686978 | Insider tier issue | Solved | Low | Josephine Bins | — |  Steve O'Conner | gift-cardshipping | 3h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - | |
| 11719040 | Discount code not working | Solved | Normal | Josephine Bins | — |  Jacklyn Dare | samplesloyaltywholesale | 1h | ●Responded | 7/11 | — | — | Apr 16, 2026 | - | |
| 77257475 | Refund not received | Solved | Normal | Josephine Bins | — |  Julie Hodkiewicz | Social | fragrance | 5h | ⊘Not fired | — | — | — | Apr 8, 2026 | - |
| 76408234 | Missing items in shipment | Open | Normal | Josephine Bins | — |  Oscar O'Hara | gift-cardloyalty | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 92749730 | Allergic reaction concern | Closed | Normal | Josephine Bins | — |  Faith Hilll | influencerloyalty | 3h | ●Responded | 1/11 | — | — | Mar 30, 2026 | Apr 5, 2026 | |
| 19216644 | Order arrived damaged | Solved | Normal | Josephine Bins | — |  Mr. Lonie Hudson | samplesgift-card | 17h | ●Responded | 9/11 | — | — | Mar 27, 2026 | - | |
| 55066898 | BOPIS order cancelled at store | Solved | Normal | Josephine Bins | — |  Mr. Eliza Gerhold IV | — | 12h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - | |
| 47626923 | Item authenticity concern | Pending | Normal | Josephine Bins | — |  Chaz Renner | Chat | samplesfragrance | - | —Skipped | — | — | — | Mar 24, 2026 | - |
| 48676347 | Store experience feedback | Closed | High | Josephine Bins | — |  Amely Pacocha | Chat | shippingsamplesbopis | 1d 19h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Apr 1, 2026 |
| 35020741 | Refund not received | Solved | Low | Josephine Bins | — | Mr. Lonie Hudson | shade-matchrefundsamples | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 37651620 | Wrong shade sent | Solved | Low | Josephine Bins | — |  Lily Raynor | appreturns | 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 72850707 | Foundation match help | Pending | Normal | Josephine Bins | — | Mr. Lonie Hudson | influencer | - | —Skipped | — | — | — | Feb 7, 2026 | - | |
| 58861727 | Return after 30-day window | Solved | Low | Josephine Bins | — |  Miss Amber Hintz Sr. | loyalty | 5h | ●Responded | 3/5 | — | — | Feb 4, 2026 | - | |
| 73468861 | Address change after shipping | Closed | Normal | Josephine Bins | — |  Leonard Waters-Howell | Phone | samplesvipdamaged | 3h | ⊘Not fired | — | — | — | Jan 24, 2026 | Jan 30, 2026 |
| 93793670 | Address change after shipping | Closed | Low | Josephine Bins | — | Faith Hilll | samplesloyalty | 1d 16h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 27, 2026 | |
| 80934874 | Address change after shipping | Closed | Low | Josephine Bins | — |  Yazmin Jast | — | 20h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 18, 2026 | |
| 42132414 | Discount code not working | Pending | Normal | Josephine Bins | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Jan 5, 2026 | - |
| 13501940 | Store experience feedback | Closed | Normal | Josephine Bins | — | Mr. Eliza Gerhold IV | Phone | samplesbopis | 12h | ●Responded | 4/5 | — | — | Dec 28, 2025 | Jan 2, 2026 |
| 51303461 | Order arrived damaged | Solved | Urgent | Josephine Bins | — |  Kip Schroeder IV | Chat | damagedshade-match | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - |
| 66218589 | Klarna / Afterpay split issue | Closed | Urgent | Josephine Bins | — | Vilma Gusikowski | Chat | — | 2d 19h | ●Responded | 4/5 | — | — | Dec 4, 2025 | Dec 8, 2025 |
| 12598009 | Order arrived damaged | Solved | Normal | Josephine Bins | — | Steve O'Conner | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 18743126 | Wholesale order question | Solved | Urgent | Josephine Bins | — | Amely Pacocha | — | 1h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |
| 34761784 | App crashes at checkout | Pending | Normal | Josephine Bins | — |  Tommy Kuvalis | damagedwholesalegift-card | - | —Skipped | — | — | — | Oct 1, 2025 | - | |
| 32410064 | App login problem | Pending | Normal | Josephine Bins | — |  Garth Dooley | shipping | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 12204599 | Question about product ingredients | Closed | Normal | Josephine Bins | — | Faith Hilll | bopis | 4h | ●Responded | 1/5 | — | — | Sep 18, 2025 | Sep 21, 2025 | |
| 64491492 | Address change after shipping | Closed | High | Josephine Bins | — | Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 16, 2025 | |
| 23302948 | Foundation match help | Closed | Normal | Josephine Bins | — | Amely Pacocha | — | 23h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 21, 2025 | |
| 94193232 | Item authenticity concern | Solved | Low | Josephine Bins | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 52296913 | Where is my order? | Solved | Low | Josephine Bins | — | Steve O'Conner | Chat | — | 13h | ●Responded | 5/5 | — | — | Sep 6, 2025 | - |
| 83959681 | Restock alert for backorder | Closed | High | Josephine Bins | — |  Katrina Johns | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 62658497 | Insider tier issue | Closed | Low | Josephine Bins | — | Faith Hilll | Chat | — | 1d | ●Responded | 5/5 | — | — | Jul 27, 2025 | Aug 1, 2025 |
| 30223747 | Influencer code not working | Pending | Low | Josephine Bins | — | Amely Pacocha | damaged | - | —Skipped | — | — | — | Jun 27, 2025 | - | |
| 43034943 | Discount code not working | Solved | High | Josephine Bins | — | Mr. Cade Senger | samplesgift-cardshade-match | 1h | ●Responded | 3/5 | — | — | Jun 25, 2025 | - | |
| 79676581 | Lost package follow-up | Solved | High | Josephine Bins | — | Faith Hilll | bopisrefund | 13h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 84907519 | Wholesale order question | Closed | Low | Josephine Bins | — | Mr. Eliza Gerhold IV | Chat | — | 1d 16h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 5, 2025 |
| 15183152 | Missing samples in order | Pending | Low | Josephine Bins | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | May 28, 2025 | - |