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CustomersRon Jakubowski DVM

Ron Jakubowski DVM

elena51@hotmail.com
Tickets49Responses19
Showing 1 - 49 of 49
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Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
39126090Restock alert for backorderClosedNormalRon Jakubowski DVM—Mr. Skyla TrantowEmail
influencer
1d 18h○Sent, no reply———May 17, 2026May 20, 2026
73803038App login problemSolvedNormalRon Jakubowski DVM—Dr. Mandy McLaughlinEmail
gift-card
1h●Responded4/5——May 14, 2026-
29008270Price match requestSolvedNormalRon Jakubowski DVM—Miss Amber Hintz Sr.Email
returnssamples
3h○Sent, no reply———May 8, 2026-
33590316Lost package follow-upSolvedNormalRon Jakubowski DVM—Dr. Mandy McLaughlinEmail
shippingrefunddamaged
14h●Responded4/5——Apr 28, 2026-
18717407Cancel subscription / Auto-replenishSolvedNormalRon Jakubowski DVM—Jacklyn DareEmail
samplesfragrancewholesale
11h●Responded5/5——Apr 21, 2026-
71731620Gift card balance questionSolvedHighRon Jakubowski DVM—Oscar O'HaraChat
bopis
1h○Sent, no reply———Apr 17, 2026-
03277792Missing samples in orderPendingLowRon Jakubowski DVM—Ignatius CummerataChat
vip
-—Skipped———Apr 16, 2026-
72191790Cancel order requestSolvedLowRon Jakubowski DVM—Katrina JohnsChat
wholesale
1d 2h○Sent, no reply———Apr 8, 2026-
91532895Insider tier issuePendingNormalRon Jakubowski DVM—Lily RaynorPhone—-—Skipped———Mar 6, 2026-
45693252Cancel order requestSolvedNormalRon Jakubowski DVM—Amely PacochaChat
refund
11h○Sent, no reply———Feb 28, 2026-
67380177Address change after shippingSolvedNormalRon Jakubowski DVM—Miss Amber Hintz Sr.Email
damagedshippingapp
6h●Responded4/5——Feb 22, 2026-
80178831Influencer code not workingOpenNormalRon Jakubowski DVM—Chaz RennerChat
wholesaleshipping
-—Skipped———Feb 17, 2026-
46885345Missing samples in orderSolvedUrgentRon Jakubowski DVM—Chaz RennerEmail—6h○Sent, no reply———Jan 31, 2026-
75378764Wrong shade sentSolvedHighRon Jakubowski DVM—Miss Amber Hintz Sr.Chat
returns
1h○Sent, no reply———Jan 27, 2026-
53192841Wholesale order questionClosedNormalRon Jakubowski DVM—Mr. Eliza Gerhold IVChat—9d 5h○Sent, no reply———Jan 19, 2026Feb 2, 2026
22528594Restock alert for backorderClosedNormalRon Jakubowski DVM—Garth DooleyChat
app
20h●Responded4/5——Jan 19, 2026Jan 25, 2026
75175309App login problemClosedNormalRon Jakubowski DVM—Lily RaynorPhone
appdamagedsamples
2d 22h○Sent, no reply———Jan 19, 2026Jan 25, 2026
67905073Foundation match helpSolvedNormalRon Jakubowski DVM—Miss Amber Hintz Sr.Phone
vipbopisreturns
1d 5h○Sent, no reply———Jan 13, 2026-
02527239Gift card balance questionSolvedNormalRon Jakubowski DVM—Amely PacochaEmail—3h●Responded5/5——Jan 7, 2026-
47325048Where is my order?ClosedNormalRon Jakubowski DVM—Katrina JohnsSocial—10h⊘Not fired———Dec 31, 2025Jan 3, 2026
91728083Cancel subscription / Auto-replenishClosedHighRon Jakubowski DVM—Lily RaynorChat
appdamagedshade-match
1d 16h●Responded4/5——Dec 27, 2025Jan 2, 2026
77905132Loyalty points not postingClosedHighRon Jakubowski DVM—Julie HodkiewiczEmail
samplesinfluencer
18h●Responded1/5——Dec 12, 2025Dec 17, 2025
99821397App login problemClosedNormalRon Jakubowski DVM—Chaz RennerEmail
damagedgift-card
6h○Sent, no reply———Dec 10, 2025Dec 17, 2025
55994583Refund not receivedClosedLowRon Jakubowski DVM—Mr. Lonie HudsonEmail—5h⊘Not fired———Nov 28, 2025Dec 1, 2025
24952699Discount code not workingClosedNormalRon Jakubowski DVM—Garth DooleyChat
damagedinfluencerfragrance
6h⊘Not fired———Nov 21, 2025Nov 27, 2025
75414005Gift card balance questionClosedLowRon Jakubowski DVM—Lily RaynorEmail
refundvipreturns
23h○Sent, no reply———Nov 15, 2025Nov 20, 2025
40240170BOPIS order cancelled at storeSolvedHighRon Jakubowski DVM—Vilma GusikowskiEmail
bopis
18h●Responded4/5——Nov 8, 2025-
84591030Discount code not workingPendingNormalRon Jakubowski DVM—Tommy KuvalisChat—-—Skipped———Nov 7, 2025-
26258649Price match requestClosedNormalRon Jakubowski DVM—Eula McKenzieChat—6h●Responded4/5——Nov 7, 2025Nov 10, 2025
06778063App login problemSolvedNormalRon Jakubowski DVM—Mr. Cade SengerEmail
shade-matchdamagedreturns
1h⊘Not fired———Oct 30, 2025-
06920431Allergic reaction concernSolvedNormalRon Jakubowski DVM—Mr. Skyla TrantowEmail
damaged
14h●Responded4/5——Oct 15, 2025-
28226007Influencer code not workingSolvedNormalRon Jakubowski DVM—Eula McKenzieEmail
shade-matchdamagedshipping
6h●Responded3/5——Oct 10, 2025-
70599298Missing samples in orderSolvedLowRon Jakubowski DVM—Mr. Eliza Gerhold IVChat—1d○Sent, no reply———Oct 9, 2025-
11332267Where is my order?OpenLowRon Jakubowski DVM—Leonard Waters-HowellEmail
wholesale
-—Skipped———Oct 4, 2025-
31349382Missing items in shipmentSolvedNormalRon Jakubowski DVM—Lily RaynorEmail
sampleswholesale
2d 16h●Responded1/5——Oct 1, 2025-
91741070Return after 30-day windowClosedNormalRon Jakubowski DVM—Katrina JohnsEmail
gift-cardsamples
1d 7h●Responded7/11——Sep 11, 2025Sep 14, 2025
16327072Missing samples in orderSolvedNormalRon Jakubowski DVM—Mr. Eliza Gerhold IVEmail—1d○Sent, no reply———Sep 4, 2025-
31404808Refund not receivedSolvedNormalRon Jakubowski DVM—Faith HilllPhone—1h○Sent, no reply———Sep 2, 2025-
93937341Insider tier issueSolvedNormalRon Jakubowski DVM—Vilma GusikowskiEmail—2h●Responded5/5——Aug 28, 2025-
93348884Cancel subscription / Auto-replenishOpenNormalRon Jakubowski DVM—Dr. Mandy McLaughlinPhone—-—Skipped———Aug 25, 2025-
89764531Allergic reaction concernSolvedNormalRon Jakubowski DVM—Oscar O'HaraEmail
app
1d 20h●Responded2/5——Aug 19, 2025-
15196045Pro discount enrollmentClosedNormalRon Jakubowski DVM—Vilma GusikowskiChat
vipfragrance
6h●Responded4/5——Jul 23, 2025Jul 25, 2025
51285360BOPIS pickup not readySolvedNormalRon Jakubowski DVM—Faith HilllChat—5h●Responded2/5——Jul 19, 2025-
79993349Allergic reaction concernClosedNormalRon Jakubowski DVM—Steve O'ConnerEmail
bopis
3h●Responded5/5——Jul 16, 2025Jul 23, 2025
33825430Gift card balance questionSolvedLowRon Jakubowski DVM—Chaz RennerPhone
wholesale
15h○Sent, no reply———Jun 21, 2025-
36129346Address change after shippingSolvedNormalRon Jakubowski DVM—Steve O'ConnerPhone—17h⊘Not fired———Jun 13, 2025-
36661425Missing samples in orderSolvedNormalRon Jakubowski DVM—Mr. Cade SengerEmail
shippinggift-card
6h○Sent, no reply———Jun 5, 2025-
44707821Loyalty points not postingSolvedNormalRon Jakubowski DVM—Miss Amber Hintz Sr.Chat
bopis
2d○Sent, no reply———Jun 4, 2025-
32784463Restock alert for backorderSolvedNormalRon Jakubowski DVM—Eula McKenzieChat—14h⊘Not fired———May 28, 2025-
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Properties

Customer
Name
Ron Jakubowski DVM
Email
elena51@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
7,848
Lifetime spend
1,941
Last purchase
May 21, 2026
Skin tone
tan
Foundation shade
64P
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Maison Margiela, Rare Beauty
YTD spend
2,609
App installed
—
App last opened
Apr 26, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
480
Total orders
11
Preferred category
skincare
Tickets
Tickets
49
Last seen
May 17, 2026
Responses
Avg rating
3.79