Ms. Urban Leannon
sammy66@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18354274 | Refund not received | Solved | Normal | Ms. Urban Leannon | — |  Yazmin Jast | — | 3h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 88176581 | Missing items in shipment | Solved | Normal | Ms. Urban Leannon | — |  Julie Hodkiewicz | samplesloyalty | 7d 23h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 73606905 | Allergic reaction concern | Solved | Normal | Ms. Urban Leannon | — |  Jacklyn Dare | Chat | damagedsamples | 1d 18h | ●Responded | 4/11 | — | — | May 7, 2026 | - |
| 51641932 | Cancel order request | Solved | High | Ms. Urban Leannon | — |  Eula McKenzie | Social | — | 3h | ⊘Not fired | — | — | — | Apr 30, 2026 | - |
| 19033632 | Discount code not working | Solved | Low | Ms. Urban Leannon | — |  Steve O'Conner | Chat | — | 3h | ●Responded | 4/5 | — | — | Apr 8, 2026 | - |
| 06785883 | Where is my order? | Open | Urgent | Ms. Urban Leannon | — |  Amely Pacocha | Phone | — | - | —Skipped | — | — | — | Apr 6, 2026 | - |
| 99393157 | Cancel order request | Solved | Normal | Ms. Urban Leannon | — |  Garth Dooley | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 47836034 | BOPIS order cancelled at store | Solved | Normal | Ms. Urban Leannon | — |  Mr. Eliza Gerhold IV | Social | wholesale | 1d | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 41443770 | Refund not received | Pending | Normal | Ms. Urban Leannon | — |  Oscar O'Hara | gift-card | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 07507918 | Lost package follow-up | Open | Low | Ms. Urban Leannon | — |  Vilma Gusikowski | loyalty | - | —Skipped | — | — | — | Mar 25, 2026 | - | |
| 04485665 | Gift card balance question | Solved | Normal | Ms. Urban Leannon | — | Steve O'Conner | — | 17h | ●Responded | 10/11 | — | — | Mar 12, 2026 | - | |
| 53508596 | Cancel subscription / Auto-replenish | Solved | Normal | Ms. Urban Leannon | — | Steve O'Conner | fragrance | 3h | ●Responded | 4/5 | — | — | Feb 27, 2026 | - | |
| 36116146 | Gift card balance question | Pending | High | Ms. Urban Leannon | — |  Kip Schroeder IV | fragrance | - | —Skipped | — | — | — | Jan 29, 2026 | - | |
| 99866551 | Price match request | Open | Normal | Ms. Urban Leannon | — | Garth Dooley | damagedreturnsgift-card | - | —Skipped | — | — | — | Jan 28, 2026 | - | |
| 71289180 | Klarna / Afterpay split issue | Solved | Normal | Ms. Urban Leannon | — | Julie Hodkiewicz | Chat | influencer | 6h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 04838253 | Birthday gift not received | Solved | Normal | Ms. Urban Leannon | — |  Dr. Mandy McLaughlin | Chat | vipreturns | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 64155044 | Influencer code not working | Closed | Normal | Ms. Urban Leannon | — |  Mr. Lonie Hudson | — | 6d 7h | ●Responded | 3/5 | — | — | Jan 2, 2026 | Jan 14, 2026 | |
| 77018155 | Cancel subscription / Auto-replenish | Closed | High | Ms. Urban Leannon | — | Eula McKenzie | Chat | influencerrefund | 3h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Jan 1, 2026 |
| 89559332 | Wholesale order question | Solved | Low | Ms. Urban Leannon | — | Eula McKenzie | Chat | samplesfragranceloyalty | 18h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - |
| 94133630 | Foundation match help | Solved | Normal | Ms. Urban Leannon | — | Kip Schroeder IV | damagedinfluencergift-card | 6h | ●Responded | 10/11 | — | — | Dec 26, 2025 | - | |
| 46922548 | Wholesale order question | Solved | Normal | Ms. Urban Leannon | — |  Mr. Cade Senger | Chat | — | 2d 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - |
| 37274432 | BOPIS pickup not ready | Solved | Low | Ms. Urban Leannon | — | Amely Pacocha | — | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 31680991 | Address change after shipping | Open | Normal | Ms. Urban Leannon | — |  Mr. Skyla Trantow | Phone | samples | - | —Skipped | — | — | — | Dec 15, 2025 | - |
| 12664140 | Item authenticity concern | Pending | Normal | Ms. Urban Leannon | — | Vilma Gusikowski | appgift-card | - | —Skipped | — | — | — | Dec 8, 2025 | - | |
| 46908016 | Question about product ingredients | Solved | Normal | Ms. Urban Leannon | — | Eula McKenzie | Chat | influencersamples | 2h | ●Responded | 3/5 | — | — | Oct 23, 2025 | - |
| 70968452 | BOPIS order cancelled at store | Solved | Normal | Ms. Urban Leannon | — |  Tommy Kuvalis | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 09150733 | BOPIS order cancelled at store | Closed | Normal | Ms. Urban Leannon | — | Eula McKenzie | Chat | appreturnswholesale | 20h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 73352632 | App crashes at checkout | Solved | Normal | Ms. Urban Leannon | — | Vilma Gusikowski | Chat | fragrancerefund | 6h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - |
| 06390060 | Pro discount enrollment | Solved | Normal | Ms. Urban Leannon | — |  Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 69426104 | Price match request | Solved | High | Ms. Urban Leannon | — | Dr. Mandy McLaughlin | damaged | 8h | ●Responded | 4/5 | — | — | Aug 17, 2025 | - | |
| 06798939 | Birthday gift not received | Solved | Normal | Ms. Urban Leannon | — |  Lily Raynor | refunddamagedvip | 1d | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 49904273 | Wrong shade sent | Closed | Normal | Ms. Urban Leannon | — | Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 7, 2025 | |
| 82713111 | Missing items in shipment | Solved | Normal | Ms. Urban Leannon | — | Katrina Johns | Chat | shipping | 15h | ●Responded | 10/11 | — | — | Jun 25, 2025 | - |
| 26583548 | Item authenticity concern | Closed | Normal | Ms. Urban Leannon | — |  Faith Hilll | fragranceinfluencerbopis | 13h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 15, 2025 |