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CustomersTyra Konopelski DDS

Tyra Konopelski DDS

rolando.luettgen@hotmail.com
Tickets46Responses10
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
94988014Cancel subscription / Auto-replenishOpenLowTyra Konopelski DDS—Julie HodkiewiczEmail—-—Skipped———May 15, 2026-
56625477Missing items in shipmentSolvedNormalTyra Konopelski DDS—Darryl JacobiEmail
wholesaleshipping
6h○Sent, no reply———May 7, 2026-
74209337Question about product ingredientsSolvedHighTyra Konopelski DDS—Jacklyn DareChat—2h●Responded5/5——May 5, 2026-
96840502Refund not receivedPendingNormalTyra Konopelski DDS—Oscar O'HaraChat
returnsgift-cardapp
-—Skipped———Apr 30, 2026-
78684926App login problemClosedLowTyra Konopelski DDS—Jacklyn DareEmail
appreturns
6h○Sent, no reply———Apr 22, 2026Apr 25, 2026
81323203Gift card balance questionClosedLowTyra Konopelski DDS—Yazmin JastChat
samples
23h○Sent, no reply———Apr 19, 2026Apr 23, 2026
84598013Price match requestSolvedHighTyra Konopelski DDS—Garth DooleyChat
fragrancevipreturns
5h●Responded5/5——Apr 15, 2026-
62789976Allergic reaction concernSolvedHighTyra Konopelski DDS—Vilma GusikowskiChat
vip
5h○Sent, no reply———Mar 30, 2026-
64786029App login problemSolvedNormalTyra Konopelski DDS—Faith HilllChat—14h○Sent, no reply———Mar 12, 2026-
13539088Lost package follow-upSolvedNormalTyra Konopelski DDS—Katrina JohnsEmail—6h○Sent, no reply———Mar 11, 2026-
71856883Wholesale order questionClosedNormalTyra Konopelski DDS—Jacklyn DareChat
wholesaleinfluencer
4d 12h●Responded3/5——Mar 6, 2026Mar 15, 2026
19277782Question about product ingredientsClosedLowTyra Konopelski DDS—Oscar O'HaraEmail
bopisshade-matchdamaged
1d○Sent, no reply———Feb 16, 2026Feb 23, 2026
74683061Order arrived damagedSolvedNormalTyra Konopelski DDS—Mr. Eliza Gerhold IVChat
vip
1h●Responded9/11——Feb 13, 2026-
82914744Store experience feedbackSolvedNormalTyra Konopelski DDS—Mr. Skyla TrantowChat
wholesaleshippingvip
11h●Responded7/11——Feb 12, 2026-
88391987Address change after shippingSolvedNormalTyra Konopelski DDS—Mr. Lonie HudsonEmail
shippingfragrance
5h⊘Not fired———Feb 2, 2026-
86286141BOPIS pickup not readyPendingLowTyra Konopelski DDS—Miss Amber Hintz Sr.Email
returnsbopisshade-match
-—Skipped———Jan 26, 2026-
43840705Klarna / Afterpay split issueClosedNormalTyra Konopelski DDS—Mr. Lonie HudsonEmail
vipinfluencer
6h○Sent, no reply———Jan 25, 2026Jan 31, 2026
77654387Refund not receivedSolvedNormalTyra Konopelski DDS—Amely PacochaEmail
influencerreturns
2d 17h⊘Not fired———Jan 19, 2026-
48935438Order arrived damagedSolvedNormalTyra Konopelski DDS—Chaz RennerChat
damagedfragrance
11h⊘Not fired———Jan 8, 2026-
08713328Cancel subscription / Auto-replenishSolvedNormalTyra Konopelski DDS—Dr. Mandy McLaughlinEmail—2d 23h○Sent, no reply———Jan 3, 2026-
53321708Item authenticity concernClosedHighTyra Konopelski DDS—Chaz RennerChat
gift-cardrefund
1d 8h○Sent, no reply———Dec 18, 2025Dec 23, 2025
44208036Pro discount enrollmentSolvedLowTyra Konopelski DDS—Kaela FriesenChat
refund
2d 13h○Sent, no reply———Dec 12, 2025-
92542267Where is my order?ClosedLowTyra Konopelski DDS—Steve O'ConnerEmail—2h●Responded4/5——Dec 3, 2025Dec 5, 2025
20243631Discount code not workingSolvedLowTyra Konopelski DDS—Vilma GusikowskiChat
wholesale
5h○Sent, no reply———Nov 20, 2025-
46060847Where is my order?SolvedHighTyra Konopelski DDS—Lily RaynorChat
fragrancedamaged
7h○Sent, no reply———Nov 19, 2025-
85695037Missing items in shipmentSolvedNormalTyra Konopelski DDS—Leonard Waters-HowellEmail
loyaltyshade-match
2h●Responded2/5——Nov 18, 2025-
51719155Item authenticity concernSolvedHighTyra Konopelski DDS—Vilma GusikowskiChat—1h○Sent, no reply———Oct 29, 2025-
69404580Store experience feedbackSolvedHighTyra Konopelski DDS—Amely PacochaEmail
fragranceinfluencer
2h○Sent, no reply———Oct 13, 2025-
37367937Klarna / Afterpay split issueClosedUrgentTyra Konopelski DDS—Jacklyn DareChat
refundfragranceloyalty
3h⊘Not fired———Oct 9, 2025Oct 12, 2025
60674044Lost package follow-upClosedLowTyra Konopelski DDS—Garth DooleyEmail
loyaltyinfluencer
5h○Sent, no reply———Sep 12, 2025Sep 17, 2025
74441247Where is my order?SolvedNormalTyra Konopelski DDS—Katrina JohnsEmail
loyalty
5h○Sent, no reply———Aug 29, 2025-
25097064Wrong shade sentSolvedNormalTyra Konopelski DDS—Tommy KuvalisEmail
refund
8h○Sent, no reply———Aug 29, 2025-
24639217BOPIS order cancelled at storeSolvedNormalTyra Konopelski DDS—Kip Schroeder IVEmail—1h○Sent, no reply———Aug 20, 2025-
51783045Birthday gift not receivedPendingNormalTyra Konopelski DDS—Yazmin JastEmail
shade-match
-—Skipped———Aug 14, 2025-
34598047Where is my order?SolvedNormalTyra Konopelski DDS—Mr. Eliza Gerhold IVPhone
vip
1h○Sent, no reply———Aug 14, 2025-
54580882App login problemSolvedNormalTyra Konopelski DDS—Katrina JohnsChat
shade-match
1d●Responded5/5——Aug 1, 2025-
98985301Discount code not workingPendingNormalTyra Konopelski DDS—Yazmin JastChat
appreturns
-—Skipped———Jul 25, 2025-
82849216Restock alert for backorderSolvedHighTyra Konopelski DDS—Kaela FriesenChat—16h○Sent, no reply———Jul 21, 2025-
07431104Missing items in shipmentSolvedLowTyra Konopelski DDS—Steve O'ConnerSocial
shade-matchwholesalebopis
4h⊘Not fired———Jul 18, 2025-
26516298Wrong shade sentPendingNormalTyra Konopelski DDS—Eula McKenzieChat—-—Skipped———Jul 2, 2025-
68893449Pro discount enrollmentPendingHighTyra Konopelski DDS—Kip Schroeder IVEmail
damagedgift-card
-—Skipped———Jun 27, 2025-
11899120Allergic reaction concernOpenLowTyra Konopelski DDS—Katrina JohnsChat—-—Skipped———Jun 17, 2025-
18681345Order arrived damagedSolvedNormalTyra Konopelski DDS—Faith HilllPhone—2d 9h●Responded2/5——Jun 13, 2025-
49746550Pro discount enrollmentSolvedLowTyra Konopelski DDS—Katrina JohnsEmail
samplesfragrancevip
1h●Responded3/5——Jun 9, 2025-
29035780Store experience feedbackClosedNormalTyra Konopelski DDS—Kaela FriesenChat
damagedrefund
2h○Sent, no reply———Jun 6, 2025Jun 7, 2025
59564768Gift card balance questionClosedHighTyra Konopelski DDS—Dr. Mandy McLaughlinPhone
damagedinfluencerrefund
5h○Sent, no reply———Jun 3, 2025Jun 4, 2025
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Properties

Customer
Name
Tyra Konopelski DDS
Email
rolando.luettgen@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
—
Last purchase
—
Skin tone
—
Foundation shade
25W
Skin concerns
—
Allergies / restrictions
latex-allergy, nut-allergy
Favorite brands
Drunk Elephant
YTD spend
—
App installed
—
App last opened
—
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
—
Total orders
71
Preferred category
—
Tickets
Tickets
46
Last seen
May 15, 2026
Responses
Avg rating
4.50