Curtis Bednar
antwan21@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 83387080 | Pro discount enrollment | Solved | High | — | fragrance | 11h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |||
| 47047646 | Address change after shipping | Closed | Low | — | Social | loyaltysamplesapp | 6h | ⊘Not fired | — | — | — | May 4, 2026 | May 11, 2026 | ||
| 85987138 | Pro discount enrollment | Solved | Low | — | Chat | fragranceloyaltysamples | 1d 21h | ⊘Not fired | — | — | — | May 4, 2026 | - | ||
| 86790577 | Cancel order request | Solved | Low | — | Phone | — | 2d | ●Responded | 4/5 | — | — | Apr 17, 2026 | - | ||
| 33906724 | Missing samples in order | Solved | Normal | — | Chat | returns | 2h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | ||
| 88526521 | BOPIS pickup not ready | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 11, 2026 | - | |||
| 07702166 | Loyalty points not posting | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 50683614 | Cancel order request | Solved | High | — | damagedshade-matchgift-card | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 54550938 | Shipping cost question | Solved | Normal | — | influencer | 6h | ●Responded | 4/5 | — | — | Mar 24, 2026 | - | |||
| 04005427 | Discount code not working | Closed | Normal | — | samplesloyaltyreturns | 5h | ●Responded | 5/5 | — | — | Mar 21, 2026 | Mar 24, 2026 | |||
| 92222206 | App login problem | Closed | High | — | — | 4h | ⊘Not fired | — | — | — | Mar 20, 2026 | Mar 23, 2026 | |||
| 09502187 | Pro discount enrollment | Closed | Normal | — | wholesalesamples | 3h | ●Responded | 1/5 | — | — | Mar 13, 2026 | Mar 19, 2026 | |||
| 80247283 | Lost package follow-up | Solved | Normal | — | — | 4h | ●Responded | 3/5 | — | — | Mar 11, 2026 | - | |||
| 07635632 | Shipping cost question | Solved | Normal | — | refunddamaged | 2d 9h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |||
| 12550276 | Return after 30-day window | Solved | Normal | — | Phone | bopis | 17h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | ||
| 24885560 | Allergic reaction concern | Closed | High | — | app | 5h | ●Responded | 7/11 | — | — | Feb 5, 2026 | Feb 6, 2026 | |||
| 84435498 | App crashes at checkout | Open | Normal | — | Phone | vipsamples | - | —Skipped | — | — | — | Feb 2, 2026 | - | ||
| 75172246 | Refund not received | Solved | Normal | — | Chat | refundbopisvip | 15h | ●Responded | 10/11 | — | — | Jan 26, 2026 | - | ||
| 39035163 | Question about product ingredients | Solved | Normal | — | Phone | fragranceinfluencergift-card | 1h | ●Responded | 4/5 | — | — | Jan 16, 2026 | - | ||
| 97056540 | Return after 30-day window | Solved | Normal | — | loyaltyreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 46685423 | Pro discount enrollment | Solved | Normal | — | Chat | influencerbopiswholesale | 19h | ⊘Not fired | — | — | — | Jan 5, 2026 | - | ||
| 03700132 | Cancel subscription / Auto-replenish | Open | Normal | — | — | - | —Skipped | — | — | — | Dec 29, 2025 | - | |||
| 01609775 | Item authenticity concern | Open | Low | — | wholesaleshipping | - | —Skipped | — | — | — | Dec 25, 2025 | - | |||
| 94454428 | Refund not received | Solved | Normal | — | fragrance | 1h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |||
| 65291937 | Insider tier issue | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Dec 22, 2025 | - | |||
| 54541156 | Refund not received | Solved | High | — | Social | — | 6h | ⊘Not fired | — | — | — | Dec 18, 2025 | - | ||
| 30170693 | Price match request | Closed | Normal | — | Chat | fragrancebopis | 1d 12h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 24, 2025 | ||
| 41509868 | Missing samples in order | Closed | Normal | — | samples | 12h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 18, 2025 | |||
| 60828087 | Order arrived damaged | Solved | Normal | — | Phone | shippingshade-matchvip | 6h | ●Responded | 5/5 | — | — | Dec 11, 2025 | - | ||
| 20672025 | Item authenticity concern | Solved | Low | — | Chat | shade-match | 2h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | ||
| 63647553 | Missing items in shipment | Closed | Normal | — | Chat | damaged | 9d 23h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Dec 8, 2025 | ||
| 80896215 | Cancel order request | Solved | High | — | Phone | shade-matchfragrancerefund | 7d 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | ||
| 45356850 | Foundation match help | Closed | Normal | — | influencer | 2h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 3, 2025 | |||
| 53102455 | Refund not received | Closed | Low | — | Chat | refund | 10h | ●Responded | 4/5 | — | — | Oct 17, 2025 | Oct 21, 2025 | ||
| 04031629 | Foundation match help | Solved | High | — | Chat | bopisvip | 1d 6h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | ||
| 28993328 | Lost package follow-up | Open | Normal | — | returnsrefundshipping | - | —Skipped | — | — | — | Sep 28, 2025 | - | |||
| 41473089 | BOPIS order cancelled at store | Solved | High | — | Chat | shippingvip | 8d 18h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | ||
| 40659693 | Klarna / Afterpay split issue | Pending | Normal | — | influencer | - | —Skipped | — | — | — | Sep 14, 2025 | - | |||
| 57410817 | Wrong shade sent | Solved | Normal | — | shade-match | 1d | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |||
| 07653752 | Insider tier issue | Solved | Normal | — | Social | — | 10h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | ||
| 09615823 | Restock alert for backorder | Solved | Normal | — | refund | 17h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 95008392 | Allergic reaction concern | Solved | High | — | Chat | returns | 1h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | ||
| 97199578 | App crashes at checkout | Open | Normal | — | appgift-cardvip | - | —Skipped | — | — | — | Jul 21, 2025 | - | |||
| 51867163 | Where is my order? | Solved | Normal | — | vipshippingwholesale | 2d 19h | ⊘Not fired | — | — | — | Jul 16, 2025 | - | |||
| 89821436 | BOPIS pickup not ready | Solved | Normal | — | Social | damagedshippingwholesale | 2d 13h | ⊘Not fired | — | — | — | Jul 12, 2025 | - | ||
| 66263201 | Item authenticity concern | Solved | Low | — | loyalty | 5h | ●Responded | 4/5 | — | — | Jul 8, 2025 | - | |||
| 04157394 | Pro discount enrollment | Solved | Normal | — | Chat | shade-matchdamagedvip | 3h | ⊘Not fired | — | — | — | Jul 4, 2025 | - | ||
| 21440752 | Item authenticity concern | Closed | Low | — | returnsgift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 3, 2025 | |||
| 83441732 | Price match request | Solved | Low | — | Chat | — | 1d 16h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 52941729 | Address change after shipping | Solved | Normal | — | refundwholesalesamples | 5d 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |