Duncan Funk
bonita25@hotmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59951391 | Pro discount enrollment | Solved | High | Duncan Funk | — |  Mr. Skyla Trantow | wholesale | 1d 11h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 99947563 | Lost package follow-up | Solved | Normal | Duncan Funk | — |  Jacklyn Dare | returnssamples | 5h | ●Responded | 3/5 | — | — | May 14, 2026 | - | |
| 64270689 | Item authenticity concern | Open | Normal | Duncan Funk | — | Jacklyn Dare | Chat | gift-card | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 42684531 | BOPIS order cancelled at store | Solved | Normal | Duncan Funk | — |  Ignatius Cummerata | wholesaleloyalty | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |
| 97348175 | Discount code not working | Closed | Low | Duncan Funk | — |  Oscar O'Hara | shippinginfluencervip | 14h | ●Responded | 4/5 | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 70517233 | Store experience feedback | Solved | Normal | Duncan Funk | — |  Eula McKenzie | app | 2d 16h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 61456600 | Gift card balance question | Solved | Low | Duncan Funk | — | Oscar O'Hara | loyalty | 18h | ●Responded | 10/11 | — | — | Mar 14, 2026 | - | |
| 82186738 | Cancel order request | Pending | Normal | Duncan Funk | — |  Vilma Gusikowski | Chat | returnsinfluencerfragrance | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 16743400 | Refund not received | Solved | Normal | Duncan Funk | — |  Amely Pacocha | Chat | returnsbopisinfluencer | 2d 1h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 42371642 | Klarna / Afterpay split issue | Solved | Normal | Duncan Funk | — |  Chaz Renner | Social | fragrance | 1d 12h | ⊘Not fired | — | — | — | Feb 27, 2026 | - |
| 75276351 | Cancel subscription / Auto-replenish | Solved | Normal | Duncan Funk | — |  Kaela Friesen | Chat | fragrancesamples | 22h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 71702703 | Insider tier issue | Solved | Low | Duncan Funk | — |  Tommy Kuvalis | gift-card | 1d 11h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 62025049 | Wholesale order question | Solved | Normal | Duncan Funk | — | Vilma Gusikowski | gift-card | 9d 8h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - | |
| 33393066 | Price match request | Solved | Normal | Duncan Funk | — |  Kip Schroeder IV | gift-cardinfluencerrefund | 4h | ⊘Not fired | — | — | — | Dec 17, 2025 | - | |
| 13658152 | Influencer code not working | Solved | High | Duncan Funk | — |  Katrina Johns | Chat | fragranceinfluencershade-match | 1d 22h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - |
| 42074829 | BOPIS order cancelled at store | Solved | Normal | Duncan Funk | — | Vilma Gusikowski | gift-cardvip | 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 34084348 | Refund not received | Solved | Normal | Duncan Funk | — |  Dr. Mandy McLaughlin | returnsfragrancesamples | 6h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - | |
| 47856689 | Cancel subscription / Auto-replenish | Closed | Normal | Duncan Funk | — | Vilma Gusikowski | Chat | damaged | 16h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 15720881 | Wrong shade sent | Closed | Normal | Duncan Funk | — |  Darryl Jacobi | appbopisinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |
| 31751784 | Missing samples in order | Solved | Normal | Duncan Funk | — |  Julie Hodkiewicz | fragrance | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 81118494 | Question about product ingredients | Solved | High | Duncan Funk | — | Kaela Friesen | wholesale | 9h | ●Responded | 3/5 | — | — | Nov 3, 2025 | - | |
| 79547238 | Foundation match help | Open | Normal | Duncan Funk | — |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 92553495 | BOPIS order cancelled at store | Solved | Normal | Duncan Funk | — | Katrina Johns | Social | shade-matchsamples | 5h | ⊘Not fired | — | — | — | Oct 30, 2025 | - |
| 50960387 | BOPIS pickup not ready | Closed | Normal | Duncan Funk | — | Lily Raynor | fragrance | 3h | ●Responded | 10/11 | — | — | Oct 28, 2025 | Nov 3, 2025 | |
| 61685909 | Allergic reaction concern | Closed | Normal | Duncan Funk | — | Tommy Kuvalis | Social | shipping | 17h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 30, 2025 |
| 85400774 | BOPIS pickup not ready | Solved | Normal | Duncan Funk | — |  Miss Amber Hintz Sr. | Chat | gift-cardwholesale | 2d 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 41228821 | Lost package follow-up | Solved | Normal | Duncan Funk | — |  Yazmin Jast | damagedbopis | 5h | ●Responded | 5/5 | — | — | Oct 15, 2025 | - | |
| 59958017 | Missing items in shipment | Pending | Low | Duncan Funk | — | Oscar O'Hara | influencer | - | —Skipped | — | — | — | Sep 17, 2025 | - | |
| 79040595 | Wholesale order question | Solved | Low | Duncan Funk | — | Vilma Gusikowski | shippingbopisreturns | 2h | ⊘Not fired | — | — | — | Sep 13, 2025 | - | |
| 96742106 | Cancel subscription / Auto-replenish | Solved | Normal | Duncan Funk | — | Julie Hodkiewicz | shippinginfluencer | 1d | ●Responded | 4/5 | — | — | Aug 10, 2025 | - | |
| 05656568 | App login problem | Open | Urgent | Duncan Funk | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 42691877 | Klarna / Afterpay split issue | Solved | High | Duncan Funk | — | Ignatius Cummerata | loyalty | 15h | ●Responded | 5/5 | — | — | May 27, 2025 | - | |
| 73331352 | Missing samples in order | Solved | Normal | Duncan Funk | — | Amely Pacocha | wholesale | 3h | ○Sent, no reply | — | — | — | May 27, 2025 | - |