HomeInbox
CustomersRubye Walker

Rubye Walker

jack.pagac@yahoo.com
Tickets41Responses12
Showing 1 - 41 of 41
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
38897037Wrong shade sentSolvedLowRubye Walker—Mr. Skyla TrantowEmail
returns
10h●Responded5/5——May 2, 2026-
35455093Store experience feedbackClosedNormalRubye Walker—Amely PacochaEmail
sampleswholesale
1h⊘Not fired———May 1, 2026May 7, 2026
51840022Shipping cost questionSolvedHighRubye Walker—Mr. Eliza Gerhold IVChat
fragrancereturns
3h○Sent, no reply———May 1, 2026-
99254843Return after 30-day windowClosedNormalRubye Walker—Mr. Skyla TrantowEmail
bopisvip
3h●Responded3/5——Apr 23, 2026Apr 30, 2026
79574364Lost package follow-upSolvedHighRubye Walker—Steve O'ConnerChat
vip
14h○Sent, no reply———Apr 16, 2026-
54547617Pro discount enrollmentSolvedUrgentRubye Walker—Jacklyn DareEmail
damagedvipshade-match
23h●Responded5/5——Apr 14, 2026-
98932713Address change after shippingSolvedHighRubye Walker—Kaela FriesenChat
samples
2h○Sent, no reply———Apr 14, 2026-
40591391BOPIS pickup not readySolvedLowRubye Walker—Tommy KuvalisEmail
damagedbopis
5d 16h●Responded3/5——Mar 12, 2026-
68741671Foundation match helpSolvedHighRubye Walker—Dr. Mandy McLaughlinEmail
samples
1d 1h○Sent, no reply———Mar 9, 2026-
46498171Missing items in shipmentSolvedNormalRubye Walker—Oscar O'HaraEmail—7h●Responded10/11——Mar 2, 2026-
85931848Klarna / Afterpay split issueClosedLowRubye Walker—Garth DooleyEmail
damaged
1d 7h●Responded1/5——Feb 24, 2026Feb 28, 2026
82257029Klarna / Afterpay split issueSolvedHighRubye Walker—Jacklyn DareChat
appshippingrefund
15h○Sent, no reply———Jan 28, 2026-
97323527Missing samples in orderSolvedNormalRubye Walker—Tommy KuvalisPhone
wholesaleapp
2h○Sent, no reply———Jan 18, 2026-
56753164Missing samples in orderClosedNormalRubye Walker—Vilma GusikowskiChat
gift-cardshippingreturns
1h○Sent, no reply———Jan 2, 2026Jan 4, 2026
35643088Allergic reaction concernClosedNormalRubye Walker—Julie HodkiewiczPhone
returnsdamaged
12h●Responded5/5——Dec 31, 2025Jan 8, 2026
56356436BOPIS order cancelled at storeOpenNormalRubye Walker—Vilma GusikowskiEmail—-—Skipped———Dec 19, 2025-
93534404Where is my order?SolvedNormalRubye Walker—Miss Amber Hintz Sr.Email
damaged
17h●Responded9/11——Dec 17, 2025-
87253343Return after 30-day windowClosedNormalRubye Walker—Leonard Waters-HowellChat—18h○Sent, no reply———Dec 12, 2025Dec 15, 2025
39951654Store experience feedbackSolvedNormalRubye Walker—Oscar O'HaraChat
vip
1d●Responded5/5——Nov 29, 2025-
37378067Cancel order requestSolvedLowRubye Walker—Faith HilllEmail
fragrance
2d 1h○Sent, no reply———Nov 24, 2025-
89900069Address change after shippingSolvedHighRubye Walker—Amely PacochaChat
gift-cardbopisvip
4h○Sent, no reply———Nov 13, 2025-
34693059Question about product ingredientsSolvedHighRubye Walker—Garth DooleyEmail—1h⊘Not fired———Oct 30, 2025-
39631394Allergic reaction concernSolvedHighRubye Walker—Faith HilllEmail
refundfragranceinfluencer
2h○Sent, no reply———Oct 25, 2025-
89737678Discount code not workingClosedNormalRubye Walker—Faith HilllEmail
gift-card
4h●Responded5/5——Oct 21, 2025Oct 22, 2025
88152347App login problemOpenNormalRubye Walker—Steve O'ConnerEmail
shippingsamplesdamaged
-—Skipped———Oct 10, 2025-
10440141Wrong shade sentClosedNormalRubye Walker—Darryl JacobiEmail
shade-match
1d 1h○Sent, no reply———Sep 30, 2025Oct 8, 2025
81935773Refund not receivedOpenNormalRubye Walker—Ignatius CummerataEmail
samples
-—Skipped———Sep 23, 2025-
32902802Foundation match helpPendingHighRubye Walker—Leonard Waters-HowellChat
vipdamaged
-—Skipped———Sep 5, 2025-
93919099Gift card balance questionSolvedLowRubye Walker—Leonard Waters-HowellEmail
app
5h●Responded5/5——Aug 22, 2025-
23159887App login problemSolvedUrgentRubye Walker—Miss Amber Hintz Sr.Phone
vipinfluencer
3h○Sent, no reply———Aug 14, 2025-
94793431Cancel order requestSolvedHighRubye Walker—Ignatius CummerataEmail
viployalty
2d 23h○Sent, no reply———Aug 8, 2025-
51607639Missing samples in orderSolvedUrgentRubye Walker—Katrina JohnsEmail
samples
3d○Sent, no reply———Jul 31, 2025-
91208482Order arrived damagedPendingLowRubye Walker—Dr. Mandy McLaughlinChat—-—Skipped———Jul 30, 2025-
16178706Store experience feedbackSolvedNormalRubye Walker—Mr. Lonie HudsonEmail
vip
6h○Sent, no reply———Jul 21, 2025-
26704970App login problemOpenNormalRubye Walker—Chaz RennerEmail
shippingrefund
-—Skipped———Jul 14, 2025-
50230370App login problemClosedNormalRubye Walker—Yazmin JastPhone
refundloyalty
12h○Sent, no reply———Jul 2, 2025Jul 7, 2025
19524015Return after 30-day windowSolvedLowRubye Walker—Kaela FriesenChat
influencerreturns
7d 23h○Sent, no reply———Jun 17, 2025-
38425991Item authenticity concernClosedNormalRubye Walker—Tommy KuvalisChat
shippingrefundinfluencer
3h○Sent, no reply———Jun 10, 2025Jun 14, 2025
15366528Item authenticity concernSolvedHighRubye Walker—Chaz RennerEmail
shippingsamples
1d 23h○Sent, no reply———Jun 6, 2025-
74898168Wholesale order questionSolvedNormalRubye Walker—Oscar O'HaraChat—3h⊘Not fired———Jun 2, 2025-
39061432Birthday gift not receivedClosedNormalRubye Walker—Lily RaynorEmail
influencershade-matchreturns
2h●Responded10/11——May 31, 2025Jun 2, 2025
Page 1 of 1

Properties

Customer
Name
Rubye Walker
Email
jack.pagac@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
3,986
Lifetime spend
680
Last purchase
—
Skin tone
—
Foundation shade
—
Skin concerns
redness, dark-circles
Allergies / restrictions
—
Favorite brands
Tatcha, Le Labo, Maison Margiela, Rare Beauty
YTD spend
—
App installed
—
App last opened
May 5, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
95
Total orders
—
Preferred category
fragrance
Tickets
Tickets
41
Last seen
May 2, 2026
Responses
Avg rating
5.50