Rubye Walker
jack.pagac@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38897037 | Wrong shade sent | Solved | Low | — | returns | 10h | ●Responded | 5/5 | — | — | May 2, 2026 | - | |||
| 35455093 | Store experience feedback | Closed | Normal | — | sampleswholesale | 1h | ⊘Not fired | — | — | — | May 1, 2026 | May 7, 2026 | |||
| 51840022 | Shipping cost question | Solved | High | — | Chat | fragrancereturns | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 99254843 | Return after 30-day window | Closed | Normal | — | bopisvip | 3h | ●Responded | 3/5 | — | — | Apr 23, 2026 | Apr 30, 2026 | |||
| 79574364 | Lost package follow-up | Solved | High | — | Chat | vip | 14h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | ||
| 54547617 | Pro discount enrollment | Solved | Urgent | — | damagedvipshade-match | 23h | ●Responded | 5/5 | — | — | Apr 14, 2026 | - | |||
| 98932713 | Address change after shipping | Solved | High | — | Chat | samples | 2h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | ||
| 40591391 | BOPIS pickup not ready | Solved | Low | — | damagedbopis | 5d 16h | ●Responded | 3/5 | — | — | Mar 12, 2026 | - | |||
| 68741671 | Foundation match help | Solved | High | — | samples | 1d 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 46498171 | Missing items in shipment | Solved | Normal | — | — | 7h | ●Responded | 10/11 | — | — | Mar 2, 2026 | - | |||
| 85931848 | Klarna / Afterpay split issue | Closed | Low | — | damaged | 1d 7h | ●Responded | 1/5 | — | — | Feb 24, 2026 | Feb 28, 2026 | |||
| 82257029 | Klarna / Afterpay split issue | Solved | High | — | Chat | appshippingrefund | 15h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | ||
| 97323527 | Missing samples in order | Solved | Normal | — | Phone | wholesaleapp | 2h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | ||
| 56753164 | Missing samples in order | Closed | Normal | — | Chat | gift-cardshippingreturns | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 | ||
| 35643088 | Allergic reaction concern | Closed | Normal | — | Phone | returnsdamaged | 12h | ●Responded | 5/5 | — | — | Dec 31, 2025 | Jan 8, 2026 | ||
| 56356436 | BOPIS order cancelled at store | Open | Normal | — | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | |||
| 93534404 | Where is my order? | Solved | Normal | — | damaged | 17h | ●Responded | 9/11 | — | — | Dec 17, 2025 | - | |||
| 87253343 | Return after 30-day window | Closed | Normal | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 15, 2025 | ||
| 39951654 | Store experience feedback | Solved | Normal | — | Chat | vip | 1d | ●Responded | 5/5 | — | — | Nov 29, 2025 | - | ||
| 37378067 | Cancel order request | Solved | Low | — | fragrance | 2d 1h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 89900069 | Address change after shipping | Solved | High | — | Chat | gift-cardbopisvip | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | ||
| 34693059 | Question about product ingredients | Solved | High | — | — | 1h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |||
| 39631394 | Allergic reaction concern | Solved | High | — | refundfragranceinfluencer | 2h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - | |||
| 89737678 | Discount code not working | Closed | Normal | — | gift-card | 4h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 22, 2025 | |||
| 88152347 | App login problem | Open | Normal | — | shippingsamplesdamaged | - | —Skipped | — | — | — | Oct 10, 2025 | - | |||
| 10440141 | Wrong shade sent | Closed | Normal | — | shade-match | 1d 1h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 8, 2025 | |||
| 81935773 | Refund not received | Open | Normal | — | samples | - | —Skipped | — | — | — | Sep 23, 2025 | - | |||
| 32902802 | Foundation match help | Pending | High | — | Chat | vipdamaged | - | —Skipped | — | — | — | Sep 5, 2025 | - | ||
| 93919099 | Gift card balance question | Solved | Low | — | app | 5h | ●Responded | 5/5 | — | — | Aug 22, 2025 | - | |||
| 23159887 | App login problem | Solved | Urgent | — | Phone | vipinfluencer | 3h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | ||
| 94793431 | Cancel order request | Solved | High | — | viployalty | 2d 23h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 51607639 | Missing samples in order | Solved | Urgent | — | samples | 3d | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 91208482 | Order arrived damaged | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Jul 30, 2025 | - | ||
| 16178706 | Store experience feedback | Solved | Normal | — | vip | 6h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 26704970 | App login problem | Open | Normal | — | shippingrefund | - | —Skipped | — | — | — | Jul 14, 2025 | - | |||
| 50230370 | App login problem | Closed | Normal | — | Phone | refundloyalty | 12h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 7, 2025 | ||
| 19524015 | Return after 30-day window | Solved | Low | — | Chat | influencerreturns | 7d 23h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | ||
| 38425991 | Item authenticity concern | Closed | Normal | — | Chat | shippingrefundinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 14, 2025 | ||
| 15366528 | Item authenticity concern | Solved | High | — | shippingsamples | 1d 23h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 74898168 | Wholesale order question | Solved | Normal | — | Chat | — | 3h | ⊘Not fired | — | — | — | Jun 2, 2025 | - | ||
| 39061432 | Birthday gift not received | Closed | Normal | — | influencershade-matchreturns | 2h | ●Responded | 10/11 | — | — | May 31, 2025 | Jun 2, 2025 |