Lynette Ritchie
tricia8@gmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02720488 | Price match request | Pending | Normal | Lynette Ritchie | — |  Jacklyn Dare | Chat | bopisshade-matchinfluencer | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 67899898 | Loyalty points not posting | Solved | Normal | Lynette Ritchie | — |  Oscar O'Hara | Chat | shade-matchloyaltydamaged | 7h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 90093801 | Cancel order request | Open | Normal | Lynette Ritchie | — |  Leonard Waters-Howell | wholesaleloyaltyfragrance | - | —Skipped | — | — | — | Apr 20, 2026 | - | |
| 73614610 | Price match request | Closed | Normal | Lynette Ritchie | — |  Steve O'Conner | Chat | shippingshade-match | 6h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 19, 2026 |
| 17081965 | Cancel order request | Solved | Normal | Lynette Ritchie | — | Jacklyn Dare | Chat | samplesloyalty | 10h | ●Responded | 4/5 | — | — | Apr 15, 2026 | - |
| 75506562 | Shipping cost question | Solved | High | Lynette Ritchie | — |  Mr. Cade Senger | Chat | shade-matchloyalty | 2h | ●Responded | 5/5 | — | — | Apr 12, 2026 | - |
| 22230381 | Lost package follow-up | Solved | Normal | Lynette Ritchie | — |  Chaz Renner | Phone | fragrance | 23h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 86699997 | Item authenticity concern | Solved | Normal | Lynette Ritchie | — | Leonard Waters-Howell | Social | apprefundinfluencer | 5h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 78776527 | Cancel subscription / Auto-replenish | Solved | High | Lynette Ritchie | — |  Julie Hodkiewicz | Chat | samplesshipping | 6d 23h | ●Responded | 3/5 | — | — | Mar 30, 2026 | - |
| 43107419 | Missing samples in order | Solved | High | Lynette Ritchie | — | Jacklyn Dare | Chat | influencer | 5d | ●Responded | 3/5 | — | — | Mar 22, 2026 | - |
| 03317193 | Price match request | Open | Normal | Lynette Ritchie | — |  Kaela Friesen | Chat | influencerfragrancedamaged | - | —Skipped | — | — | — | Mar 11, 2026 | - |
| 25301330 | Order arrived damaged | Closed | Normal | Lynette Ritchie | — |  Yazmin Jast | bopis | 2h | ●Responded | 5/5 | — | — | Mar 9, 2026 | Mar 11, 2026 | |
| 77298892 | Question about product ingredients | Solved | Normal | Lynette Ritchie | — |  Amely Pacocha | gift-cardreturns | 3d 6h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 35617891 | Influencer code not working | Solved | Low | Lynette Ritchie | — | Steve O'Conner | loyaltybopis | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 37398279 | Price match request | Solved | High | Lynette Ritchie | — |  Vilma Gusikowski | shipping | 22h | ⊘Not fired | — | — | — | Feb 18, 2026 | - | |
| 50918369 | Store experience feedback | Closed | High | Lynette Ritchie | — |  Faith Hilll | Chat | bopisrefundwholesale | 2d 6h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 13, 2026 |
| 51349796 | Loyalty points not posting | Solved | Normal | Lynette Ritchie | — |  Mr. Eliza Gerhold IV | Chat | bopisrefundshade-match | 4h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 92598641 | App login problem | Solved | High | Lynette Ritchie | — |  Tommy Kuvalis | Chat | — | 2h | ●Responded | 7/11 | — | — | Jan 30, 2026 | - |
| 50626217 | Item authenticity concern | Solved | Normal | Lynette Ritchie | — | Julie Hodkiewicz | wholesaleapp | 5h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 90954640 | Missing items in shipment | Solved | Urgent | Lynette Ritchie | — |  Mr. Lonie Hudson | Phone | — | 15h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 18370116 | Missing items in shipment | Closed | Normal | Lynette Ritchie | — |  Eula McKenzie | Phone | refund | 3h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 8, 2026 |
| 35471777 | BOPIS pickup not ready | Solved | Normal | Lynette Ritchie | — |  Miss Amber Hintz Sr. | Chat | app | 5h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 96676211 | App login problem | Closed | Normal | Lynette Ritchie | — | Amely Pacocha | Chat | vip | 2h | ●Responded | 4/5 | — | — | Dec 14, 2025 | Dec 19, 2025 |
| 99485846 | App login problem | Solved | Normal | Lynette Ritchie | — | Amely Pacocha | Chat | shippingsamples | 1d 23h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 46470376 | Wrong shade sent | Closed | Normal | Lynette Ritchie | — | Chaz Renner | returnssamplesshade-match | 5h | ●Responded | 1/5 | — | — | Dec 4, 2025 | Dec 7, 2025 | |
| 39801366 | BOPIS pickup not ready | Solved | Normal | Lynette Ritchie | — | Mr. Lonie Hudson | bopis | 1h | ●Responded | 4/5 | — | — | Nov 15, 2025 | - | |
| 56858744 | Cancel order request | Solved | High | Lynette Ritchie | — | Chaz Renner | wholesalegift-cardapp | 22h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 71194608 | Missing items in shipment | Solved | Low | Lynette Ritchie | — | Eula McKenzie | bopis | 3h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 83572438 | Insider tier issue | Pending | Normal | Lynette Ritchie | — |  Dr. Mandy McLaughlin | shade-matchfragrancedamaged | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 33248854 | BOPIS pickup not ready | Closed | High | Lynette Ritchie | — |  Darryl Jacobi | sampleswholesalevip | 17h | ○Sent, no reply | — | — | — | Sep 20, 2025 | Sep 28, 2025 | |
| 38437062 | App crashes at checkout | Solved | High | Lynette Ritchie | — | Kaela Friesen | Chat | — | 20h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 89228426 | Where is my order? | Solved | Normal | Lynette Ritchie | — | Jacklyn Dare | Social | refundshade-match | 4h | ⊘Not fired | — | — | — | Sep 11, 2025 | - |
| 91335522 | Cancel subscription / Auto-replenish | Solved | Normal | Lynette Ritchie | — | Miss Amber Hintz Sr. | samplesinfluencer | 6h | ●Responded | 5/5 | — | — | Sep 10, 2025 | - | |
| 02159807 | Birthday gift not received | Solved | Normal | Lynette Ritchie | — | Amely Pacocha | Chat | shade-match | 4h | ●Responded | 4/5 | — | — | Aug 22, 2025 | - |
| 80194874 | Klarna / Afterpay split issue | Closed | Low | Lynette Ritchie | — | Miss Amber Hintz Sr. | returnsbopisgift-card | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 16, 2025 | |
| 96819246 | Insider tier issue | Closed | Normal | Lynette Ritchie | — | Miss Amber Hintz Sr. | — | 6h | ●Responded | 3/5 | — | — | Aug 13, 2025 | Aug 14, 2025 | |
| 51662212 | Klarna / Afterpay split issue | Solved | Normal | Lynette Ritchie | — |  Ignatius Cummerata | Social | — | 2d | ⊘Not fired | — | — | — | Aug 13, 2025 | - |
| 39877757 | Birthday gift not received | Solved | Normal | Lynette Ritchie | — | Vilma Gusikowski | damagedgift-cardinfluencer | 1d 1h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | |
| 98934907 | Loyalty points not posting | Pending | Normal | Lynette Ritchie | — | Mr. Cade Senger | fragranceloyaltysamples | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 53467495 | Address change after shipping | Pending | High | Lynette Ritchie | — | Steve O'Conner | shade-matchfragrancegift-card | - | —Skipped | — | — | — | Jun 11, 2025 | - | |
| 66928083 | Order arrived damaged | Pending | Normal | Lynette Ritchie | — | Chaz Renner | Chat | gift-cardbopis | - | —Skipped | — | — | — | Jun 4, 2025 | - |
| 84028378 | Cancel order request | Solved | Normal | Lynette Ritchie | — | Steve O'Conner | Phone | returnsgift-cardloyalty | 2d 9h | ○Sent, no reply | — | — | — | May 31, 2025 | - |