Lynette Ritchie
tricia8@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 17081965Cancel order request | Lynette Ritchie |  Jacklyn Dare | Apr 17, 2026, 6:02 PM |
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 75506562Shipping cost question | Lynette Ritchie |  Mr. Cade Senger | Apr 14, 2026, 7:13 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 78776527Cancel subscription / Auto-replenish | Lynette Ritchie |  Julie Hodkiewicz | Apr 6, 2026, 8:22 PM |
| 3/5 | Average first experience. App is okay. | 43107419Missing samples in order | Lynette Ritchie | Jacklyn Dare | Mar 27, 2026, 8:00 PM |
| 5/5 | Such a delightful first impression. Already shopping. | 25301330Order arrived damaged | Lynette Ritchie |  Yazmin Jast | Mar 10, 2026, 3:43 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 92598641App login problem | Lynette Ritchie |  Tommy Kuvalis | Feb 1, 2026, 6:39 AM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 96676211App login problem | Lynette Ritchie |  Amely Pacocha | Dec 16, 2025, 4:43 AM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 46470376Wrong shade sent | Lynette Ritchie |  Chaz Renner | Dec 6, 2025, 1:15 AM |
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 39801366BOPIS pickup not ready | Lynette Ritchie |  Mr. Lonie Hudson | Nov 16, 2025, 10:44 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 91335522Cancel subscription / Auto-replenish | Lynette Ritchie |  Miss Amber Hintz Sr. | Sep 11, 2025, 8:10 AM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 02159807Birthday gift not received | Lynette Ritchie | Amely Pacocha | Aug 24, 2025, 12:22 PM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 96819246Insider tier issue | Lynette Ritchie | Miss Amber Hintz Sr. | Aug 14, 2025, 4:36 AM |