Madison Volkman
kennedy_abernathy69@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02312808 | Store experience feedback | Solved | Normal | Madison Volkman | — |  Kip Schroeder IV | Chat | — | 5h | ●Responded | 7/11 | — | — | May 22, 2026 | - |
| 71346005 | Missing items in shipment | Solved | Normal | Madison Volkman | — |  Amely Pacocha | Chat | appshade-matchbopis | 7h | ●Responded | 1/11 | — | — | May 7, 2026 | - |
| 44041285 | Wrong shade sent | Solved | Normal | Madison Volkman | — |  Jacklyn Dare | bopisrefund | 2h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 95341677 | Foundation match help | Open | High | Madison Volkman | — |  Tommy Kuvalis | Chat | vipwholesale | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 76437168 | Foundation match help | Pending | Normal | Madison Volkman | — |  Dr. Mandy McLaughlin | Phone | fragranceappgift-card | - | —Skipped | — | — | — | Apr 12, 2026 | - |
| 47469026 | Wholesale order question | Solved | Normal | Madison Volkman | — |  Faith Hilll | Chat | shade-matchvip | 2d 9h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 47459362 | Missing samples in order | Solved | High | Madison Volkman | — |  Julie Hodkiewicz | — | 2h | ●Responded | 10/11 | — | — | Apr 2, 2026 | - | |
| 72234810 | BOPIS order cancelled at store | Pending | Normal | Madison Volkman | — |  Eula McKenzie | loyalty | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 67057743 | Where is my order? | Solved | Normal | Madison Volkman | — |  Yazmin Jast | shipping | 13h | ●Responded | 9/11 | — | — | Mar 25, 2026 | - | |
| 86846341 | Shipping cost question | Solved | High | Madison Volkman | — | Eula McKenzie | bopis | 15h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 59626451 | Missing items in shipment | Solved | Normal | Madison Volkman | — |  Mr. Cade Senger | damaged | 2d 12h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 96983151 | Klarna / Afterpay split issue | Solved | Normal | Madison Volkman | — |  Darryl Jacobi | Chat | vipdamaged | 3h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - |
| 21066712 | App crashes at checkout | Solved | Low | Madison Volkman | — | Mr. Cade Senger | Phone | appdamaged | 2h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 87311122 | Where is my order? | Solved | Normal | Madison Volkman | — |  Leonard Waters-Howell | Chat | influencervip | 1d 15h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 46657924 | Klarna / Afterpay split issue | Solved | Normal | Madison Volkman | — |  Mr. Eliza Gerhold IV | viployaltyfragrance | 3h | ●Responded | 4/5 | — | — | Jan 2, 2026 | - | |
| 05769542 | BOPIS order cancelled at store | Solved | Normal | Madison Volkman | — |  Mr. Skyla Trantow | returnsinfluencer | 2d | ●Responded | 4/5 | — | — | Dec 24, 2025 | - | |
| 75724220 | Store experience feedback | Solved | Low | Madison Volkman | — |  Ignatius Cummerata | Chat | shade-matchreturnsshipping | 1d | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 71715766 | Missing samples in order | Solved | Normal | Madison Volkman | — | Kip Schroeder IV | refund | 15h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 47712982 | Pro discount enrollment | Solved | Normal | Madison Volkman | — | Amely Pacocha | returnsloyalty | 8h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |
| 38960377 | App crashes at checkout | Solved | Low | Madison Volkman | — | Eula McKenzie | — | 1d 9h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 76110328 | Influencer code not working | Solved | Normal | Madison Volkman | — |  Oscar O'Hara | Social | gift-card | 2d 2h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 85539678 | Restock alert for backorder | Pending | Normal | Madison Volkman | — |  Chaz Renner | damaged | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 37837842 | Shipping cost question | Solved | Normal | Madison Volkman | — | Yazmin Jast | — | 6h | ●Responded | 5/5 | — | — | Nov 12, 2025 | - | |
| 66186011 | Item authenticity concern | Closed | High | Madison Volkman | — | Darryl Jacobi | influencer | 2d 16h | ●Responded | 4/5 | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 21690590 | Discount code not working | Closed | Normal | Madison Volkman | — | Oscar O'Hara | bopis | 3h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 1, 2025 | |
| 67172403 | Missing items in shipment | Closed | Normal | Madison Volkman | — | Chaz Renner | Chat | viployalty | 2d 21h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 23, 2025 |
| 57284748 | App login problem | Solved | Normal | Madison Volkman | — | Julie Hodkiewicz | Chat | — | 12h | ●Responded | 4/5 | — | — | Sep 1, 2025 | - |
| 00894776 | Price match request | Solved | Normal | Madison Volkman | — | Kip Schroeder IV | gift-carddamaged | 19h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 50366633 | BOPIS order cancelled at store | Solved | Normal | Madison Volkman | — |  Miss Amber Hintz Sr. | samplesfragrance | 15h | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |
| 28498882 | Allergic reaction concern | Pending | Low | Madison Volkman | — | Eula McKenzie | Phone | influencerloyalty | - | —Skipped | — | — | — | Aug 11, 2025 | - |
| 37749829 | App crashes at checkout | Solved | Normal | Madison Volkman | — | Kip Schroeder IV | damaged | 17h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 62835989 | Klarna / Afterpay split issue | Solved | Normal | Madison Volkman | — |  Vilma Gusikowski | fragrance | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 93966705 | Wholesale order question | Solved | High | Madison Volkman | — |  Katrina Johns | app | 3h | ●Responded | 3/5 | — | — | Jul 10, 2025 | - | |
| 24463175 | Discount code not working | Solved | High | Madison Volkman | — |  Garth Dooley | bopisshippingfragrance | 1d | ⊘Not fired | — | — | — | Jul 7, 2025 | - | |
| 70328981 | Cancel order request | Solved | Normal | Madison Volkman | — |  Lily Raynor | Chat | — | 2d 8h | ●Responded | 9/11 | — | — | Jun 14, 2025 | - |
| 41510782 | Restock alert for backorder | Solved | High | Madison Volkman | — | Yazmin Jast | influencer | 3h | ●Responded | 2/5 | — | — | May 30, 2025 | - | |
| 07448675 | BOPIS pickup not ready | Solved | Normal | Madison Volkman | — | Darryl Jacobi | Chat | loyaltydamagedvip | 6h | ●Responded | 5/5 | — | — | May 23, 2025 | - |