Madison Volkman
kennedy_abernathy69@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Generally good. A few things could be better but no complaints. | 02312808Store experience feedback | Madison Volkman |  Kip Schroeder IV | May 24, 2026, 11:42 AM |
| 1/11 | Lost loyalty points in a migration. Never got them back. Done. | 71346005Missing items in shipment | Madison Volkman |  Amely Pacocha | May 9, 2026, 10:21 AM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 44041285Wrong shade sent | Madison Volkman |  Jacklyn Dare | May 3, 2026, 3:52 PM |
| 10/11 | Already referred three friends. They all love it too. | 47459362Missing samples in order | Madison Volkman |  Julie Hodkiewicz | Apr 2, 2026, 10:24 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 67057743Where is my order? | Madison Volkman |  Yazmin Jast | Mar 26, 2026, 8:58 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 46657924Klarna / Afterpay split issue | Madison Volkman |  Mr. Eliza Gerhold IV | Jan 3, 2026, 6:32 PM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 05769542BOPIS order cancelled at store | Madison Volkman |  Mr. Skyla Trantow | Dec 27, 2025, 8:30 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 37837842Shipping cost question | Madison Volkman | Yazmin Jast | Nov 14, 2025, 12:26 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 66186011Item authenticity concern | Madison Volkman |  Darryl Jacobi | Nov 11, 2025, 8:08 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 57284748App login problem | Madison Volkman | Julie Hodkiewicz | Sep 3, 2025, 10:01 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 93966705Wholesale order question | Madison Volkman |  Katrina Johns | Jul 10, 2025, 9:58 PM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 70328981Cancel order request | Madison Volkman |  Lily Raynor | Jun 18, 2025, 7:07 AM |
| 2/5 | Better in-store / online inventory sync. | 41510782Restock alert for backorder | Madison Volkman | Yazmin Jast | Jun 1, 2025, 2:25 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 07448675BOPIS pickup not ready | Madison Volkman | Darryl Jacobi | May 24, 2025, 10:06 PM |