Davonte Kris
gage0@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27699111 | Lost package follow-up | Solved | Normal | — | Social | — | 5h | ⊘Not fired | — | — | — | May 23, 2026 | - | ||
| 77467801 | Birthday gift not received | Solved | Normal | — | Chat | gift-carddamaged | 9d 17h | ○Sent, no reply | — | — | — | May 20, 2026 | - | ||
| 51955144 | Order arrived damaged | Solved | Low | — | refundwholesalesamples | 2d 10h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |||
| 31421376 | Gift card balance question | Open | Low | — | Social | bopis | - | —Skipped | — | — | — | Apr 15, 2026 | - | ||
| 91631548 | Where is my order? | Closed | Low | — | influencerdamaged | 4h | ●Responded | 5/5 | — | — | Mar 9, 2026 | Mar 15, 2026 | |||
| 02993935 | Order arrived damaged | Solved | Normal | — | influencer | 1h | ●Responded | 5/5 | — | — | Mar 7, 2026 | - | |||
| 00197007 | Influencer code not working | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 7, 2026 | |||
| 30657147 | Restock alert for backorder | Solved | Normal | — | fragrancerefund | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |||
| 20366278 | Missing items in shipment | Closed | Normal | — | Social | app | 4d | ⊘Not fired | — | — | — | Mar 3, 2026 | Mar 10, 2026 | ||
| 03394787 | Item authenticity concern | Solved | Low | — | shipping | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 41988210 | Birthday gift not received | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |||
| 44548023 | Loyalty points not posting | Solved | Normal | — | Chat | refund | 3h | ⊘Not fired | — | — | — | Feb 18, 2026 | - | ||
| 37006053 | Insider tier issue | Pending | High | — | Chat | fragrancereturns | - | —Skipped | — | — | — | Feb 12, 2026 | - | ||
| 46428640 | Foundation match help | Pending | Normal | — | Social | — | - | —Skipped | — | — | — | Feb 9, 2026 | - | ||
| 60838621 | Missing samples in order | Closed | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 14, 2026 | |||
| 95392323 | Pro discount enrollment | Solved | Low | — | bopiswholesalegift-card | 9h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |||
| 54313508 | BOPIS pickup not ready | Solved | Normal | — | Chat | appinfluencerrefund | 2d 20h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | ||
| 26809851 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | samplesshipping | 1d | ●Responded | 2/5 | — | — | Jan 30, 2026 | - | ||
| 55943596 | Question about product ingredients | Closed | Low | — | shipping | 18h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Feb 1, 2026 | |||
| 81248065 | Wrong shade sent | Solved | High | — | Chat | — | 4h | ●Responded | 4/5 | — | — | Jan 23, 2026 | - | ||
| 17923038 | Gift card balance question | Solved | Normal | — | shipping | 1d 20h | ●Responded | 9/11 | — | — | Jan 18, 2026 | - | |||
| 98239725 | Cancel order request | Solved | Normal | — | shipping | 2h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - | |||
| 08360155 | Insider tier issue | Pending | Normal | — | Phone | refund | - | —Skipped | — | — | — | Jan 9, 2026 | - | ||
| 14353307 | Insider tier issue | Closed | Normal | — | loyaltysamplesapp | 1h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 3, 2026 | |||
| 34678596 | Shipping cost question | Solved | High | — | Chat | wholesalebopis | 12h | ●Responded | 4/5 | — | — | Dec 29, 2025 | - | ||
| 28107147 | Influencer code not working | Pending | Normal | — | appgift-card | - | —Skipped | — | — | — | Dec 29, 2025 | - | |||
| 96504486 | Pro discount enrollment | Solved | Normal | — | Chat | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | ||
| 79187930 | Price match request | Closed | Urgent | — | Phone | influencerrefund | 3h | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 20, 2025 | ||
| 39502419 | Wholesale order question | Solved | Normal | — | Social | bopisappshipping | 2h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | ||
| 05900419 | Gift card balance question | Solved | Normal | — | Chat | shade-match | 2h | ●Responded | 9/11 | — | — | Nov 7, 2025 | - | ||
| 83970164 | Where is my order? | Closed | Normal | — | samplesfragrancerefund | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 7, 2025 | |||
| 96876338 | Foundation match help | Closed | Normal | — | Chat | loyaltyfragrancesamples | 19h | ●Responded | 9/11 | — | — | Oct 31, 2025 | Nov 3, 2025 | ||
| 69550540 | Return after 30-day window | Solved | High | — | Phone | vip | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | ||
| 67142490 | Order arrived damaged | Closed | High | — | influencervip | 9d 13h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Nov 7, 2025 | |||
| 47720715 | Store experience feedback | Solved | Low | — | damaged | 11h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | |||
| 55593359 | Where is my order? | Closed | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 | ||
| 26645711 | Restock alert for backorder | Closed | Normal | — | returnssamplesvip | 5h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | |||
| 05791323 | Birthday gift not received | Pending | Low | — | — | - | —Skipped | — | — | — | Sep 22, 2025 | - | |||
| 35752767 | Where is my order? | Closed | Normal | — | refund | 10d | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 13, 2025 | |||
| 59497396 | Where is my order? | Solved | Normal | — | Phone | loyaltyshade-matchapp | 6h | ●Responded | 10/11 | — | — | Aug 27, 2025 | - | ||
| 68983677 | Price match request | Solved | Normal | — | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 50928487 | Missing samples in order | Solved | Low | — | returns | 8h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |||
| 94944581 | Question about product ingredients | Solved | Low | — | Chat | sampleswholesale | 18h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - | ||
| 81842600 | Cancel subscription / Auto-replenish | Closed | Normal | — | vipgift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 1, 2025 | |||
| 57538595 | BOPIS pickup not ready | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |||
| 81392441 | Question about product ingredients | Solved | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - | |||
| 73669732 | Allergic reaction concern | Solved | High | — | — | 18h | ●Responded | 5/5 | — | — | Jul 10, 2025 | - | |||
| 90984312 | Loyalty points not posting | Solved | Normal | — | — | 2d 13h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 93069665 | Refund not received | Solved | Low | — | viprefundloyalty | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 20796547 | Store experience feedback | Solved | Normal | — | shippingloyalty | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |