Mr. Kent Feeney
mable.jerde1@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38400650 | Wrong shade sent | Closed | Normal | Mr. Kent Feeney | — |  Jacklyn Dare | influencergift-carddamaged | 3h | ⊘Not fired | — | — | — | May 16, 2026 | May 20, 2026 | |
| 50904219 | Birthday gift not received | Pending | Normal | Mr. Kent Feeney | — | Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | May 15, 2026 | - |
| 92323207 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Kent Feeney | — |  Kaela Friesen | Chat | refundbopisinfluencer | 4h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 36121956 | Store experience feedback | Solved | Normal | Mr. Kent Feeney | — |  Dr. Mandy McLaughlin | Social | influencerapp | 5h | ⊘Not fired | — | — | — | May 4, 2026 | - |
| 17069733 | Birthday gift not received | Closed | Urgent | Mr. Kent Feeney | — |  Steve O'Conner | Chat | damagedsamples | 13h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 11, 2026 |
| 98117813 | Store experience feedback | Solved | Normal | Mr. Kent Feeney | — |  Mr. Lonie Hudson | app | 19h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | |
| 66401321 | Insider tier issue | Pending | Low | Mr. Kent Feeney | — |  Amely Pacocha | fragranceshippingreturns | - | —Skipped | — | — | — | Apr 3, 2026 | - | |
| 10216959 | Wholesale order question | Solved | Normal | Mr. Kent Feeney | — |  Darryl Jacobi | samplesappdamaged | 5h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |
| 50465981 | BOPIS pickup not ready | Solved | Urgent | Mr. Kent Feeney | — |  Katrina Johns | Chat | shippinggift-cardsamples | 1h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 05823683 | Refund not received | Closed | Normal | Mr. Kent Feeney | — |  Vilma Gusikowski | Chat | fragrancerefund | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 14, 2026 |
| 21190297 | Birthday gift not received | Solved | Normal | Mr. Kent Feeney | — |  Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 12351161 | Allergic reaction concern | Solved | Low | Mr. Kent Feeney | — |  Miss Amber Hintz Sr. | vipshade-matchrefund | 4h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 52093700 | Return after 30-day window | Pending | Normal | Mr. Kent Feeney | — | Mr. Lonie Hudson | Chat | fragrancedamaged | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 31337902 | Store experience feedback | Solved | High | Mr. Kent Feeney | — | Darryl Jacobi | Chat | shade-matchapp | 5h | ⊘Not fired | — | — | — | Jan 28, 2026 | - |
| 79786903 | Return after 30-day window | Solved | Normal | Mr. Kent Feeney | — |  Lily Raynor | loyaltyshipping | 2h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 74573785 | Refund not received | Solved | Normal | Mr. Kent Feeney | — | Miss Amber Hintz Sr. | vip | 13h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | |
| 57505588 | BOPIS order cancelled at store | Pending | Low | Mr. Kent Feeney | — |  Mr. Eliza Gerhold IV | Phone | — | - | —Skipped | — | — | — | Jan 1, 2026 | - |
| 80663896 | Pro discount enrollment | Solved | Normal | Mr. Kent Feeney | — |  Mr. Skyla Trantow | wholesale | 5h | ●Responded | 4/5 | — | — | Dec 27, 2025 | - | |
| 78906193 | Wrong shade sent | Pending | Normal | Mr. Kent Feeney | — | Katrina Johns | Chat | refundshippingwholesale | - | —Skipped | — | — | — | Dec 16, 2025 | - |
| 75186070 | Missing items in shipment | Pending | Normal | Mr. Kent Feeney | — | Dr. Mandy McLaughlin | Chat | vip | - | —Skipped | — | — | — | Dec 15, 2025 | - |
| 88111265 | Allergic reaction concern | Closed | Normal | Mr. Kent Feeney | — |  Chaz Renner | Social | — | 3h | ⊘Not fired | — | — | — | Dec 14, 2025 | Dec 16, 2025 |
| 60382787 | Wholesale order question | Pending | Normal | Mr. Kent Feeney | — | Mr. Lonie Hudson | Chat | vip | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 61356694 | Wholesale order question | Solved | Normal | Mr. Kent Feeney | — | Amely Pacocha | Phone | — | 7h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 06243823 | Pro discount enrollment | Solved | Normal | Mr. Kent Feeney | — | Amely Pacocha | bopis | 5h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - | |
| 26785691 | Item authenticity concern | Open | Low | Mr. Kent Feeney | — |  Faith Hilll | wholesaleshipping | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 42318543 | App crashes at checkout | Solved | Low | Mr. Kent Feeney | — |  Julie Hodkiewicz | vipshade-matchbopis | 4h | ●Responded | 10/11 | — | — | Nov 13, 2025 | - | |
| 10341563 | Restock alert for backorder | Solved | Normal | Mr. Kent Feeney | — |  Tommy Kuvalis | damagedsamples | 21h | ⊘Not fired | — | — | — | Oct 24, 2025 | - | |
| 82253890 | Restock alert for backorder | Pending | Normal | Mr. Kent Feeney | — | Mr. Lonie Hudson | Chat | appwholesaleshade-match | - | —Skipped | — | — | — | Oct 22, 2025 | - |
| 38570845 | Where is my order? | Solved | Normal | Mr. Kent Feeney | — | Chaz Renner | samplesrefund | 5h | ●Responded | 2/5 | — | — | Oct 17, 2025 | - | |
| 96187437 | Item authenticity concern | Solved | Low | Mr. Kent Feeney | — | Mr. Lonie Hudson | Chat | shippingvipreturns | 23h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 28576108 | Wrong shade sent | Solved | Normal | Mr. Kent Feeney | — | Mr. Skyla Trantow | — | 1d 9h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 63773844 | Cancel order request | Solved | Normal | Mr. Kent Feeney | — | Mr. Eliza Gerhold IV | damaged | 21h | ⊘Not fired | — | — | — | Sep 14, 2025 | - | |
| 10566131 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Kent Feeney | — |  Mr. Cade Senger | returnsshippingrefund | 15h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 60256683 | Where is my order? | Closed | Normal | Mr. Kent Feeney | — | Jacklyn Dare | samplesreturnsrefund | 4h | ●Responded | 5/5 | — | — | Sep 2, 2025 | Sep 5, 2025 | |
| 37582505 | Gift card balance question | Solved | Low | Mr. Kent Feeney | — | Mr. Skyla Trantow | Chat | shippingloyaltyreturns | 2h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 60160079 | Shipping cost question | Closed | High | Mr. Kent Feeney | — | Mr. Eliza Gerhold IV | Chat | refunddamagedbopis | 13h | ●Responded | 5/5 | — | — | Aug 20, 2025 | Aug 26, 2025 |
| 92345089 | Return after 30-day window | Open | High | Mr. Kent Feeney | — | Tommy Kuvalis | shippingbopisshade-match | - | —Skipped | — | — | — | Aug 12, 2025 | - | |
| 19710890 | BOPIS order cancelled at store | Closed | Low | Mr. Kent Feeney | — | Miss Amber Hintz Sr. | — | 1d 6h | ●Responded | 1/5 | — | — | Aug 8, 2025 | Aug 13, 2025 | |
| 21042594 | Birthday gift not received | Pending | Normal | Mr. Kent Feeney | — | Chaz Renner | Chat | loyaltysamplesapp | - | —Skipped | — | — | — | Jul 31, 2025 | - |
| 79556986 | Missing items in shipment | Pending | Normal | Mr. Kent Feeney | — |  Leonard Waters-Howell | Chat | returns | - | —Skipped | — | — | — | Jul 28, 2025 | - |
| 96402757 | BOPIS order cancelled at store | Closed | Normal | Mr. Kent Feeney | — | Chaz Renner | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 26, 2025 |
| 27396281 | Price match request | Solved | Normal | Mr. Kent Feeney | — | Tommy Kuvalis | Chat | returns | 6h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |
| 63435645 | App crashes at checkout | Closed | Normal | Mr. Kent Feeney | — | Dr. Mandy McLaughlin | refundfragrancedamaged | 18h | ●Responded | 7/11 | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 09606776 | App login problem | Solved | Normal | Mr. Kent Feeney | — | Faith Hilll | Phone | — | 4h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - |
| 97412609 | Item authenticity concern | Solved | High | Mr. Kent Feeney | — | Mr. Lonie Hudson | Chat | bopis | 16h | ●Responded | 5/5 | — | — | Jul 14, 2025 | - |
| 27575729 | Refund not received | Closed | Normal | Mr. Kent Feeney | — |  Eula McKenzie | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | Jul 7, 2025 | Jul 13, 2025 | |
| 12212563 | Klarna / Afterpay split issue | Solved | Normal | Mr. Kent Feeney | — | Chaz Renner | Chat | — | 15h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 07692670 | App login problem | Solved | Normal | Mr. Kent Feeney | — | Kip Schroeder IV | samplesreturns | 2h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - | |
| 31007920 | Address change after shipping | Solved | Normal | Mr. Kent Feeney | — | Amely Pacocha | samples | 2h | ⊘Not fired | — | — | — | Jun 5, 2025 | - | |
| 91939332 | Refund not received | Solved | Normal | Mr. Kent Feeney | — | Amely Pacocha | Chat | wholesalerefundshade-match | 7d 20h | ○Sent, no reply | — | — | — | May 29, 2025 | - |