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CustomersAndrew Dare

Andrew Dare

susanna55@gmail.com
Tickets42Responses12
Showing 1 - 42 of 42
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
87427298Price match requestOpenLowAndrew Dare—Jacklyn DarePhone
vipbopis
-—Skipped———May 21, 2026-
33556177Question about product ingredientsClosedNormalAndrew Dare—Miss Amber Hintz Sr.Chat
influencervipdamaged
2h○Sent, no reply———May 17, 2026May 19, 2026
80377004Shipping cost questionSolvedNormalAndrew Dare—Mr. Cade SengerEmail—18h○Sent, no reply———May 7, 2026-
99496793Order arrived damagedSolvedNormalAndrew Dare—Oscar O'HaraChat
samples
23h○Sent, no reply———Apr 24, 2026-
12367213Missing items in shipmentSolvedHighAndrew Dare—Lily RaynorPhone
loyaltygift-cardshipping
5h●Responded10/11——Apr 2, 2026-
83287358BOPIS order cancelled at storeSolvedNormalAndrew Dare—Mr. Cade SengerEmail
appreturns
3h●Responded4/5——Mar 30, 2026-
49241635Lost package follow-upSolvedNormalAndrew Dare—Faith HilllEmail
gift-cardinfluencer
8d 17h●Responded2/5——Mar 26, 2026-
36298422Pro discount enrollmentPendingNormalAndrew Dare—Jacklyn DarePhone
fragrance
-—Skipped———Mar 25, 2026-
29263702Missing items in shipmentSolvedUrgentAndrew Dare—Mr. Lonie HudsonEmail
bopissamplesfragrance
6h○Sent, no reply———Mar 25, 2026-
86210017BOPIS order cancelled at storeSolvedHighAndrew Dare—Oscar O'HaraChat
influencerdamaged
8h○Sent, no reply———Mar 22, 2026-
97705426Wrong shade sentSolvedNormalAndrew Dare—Vilma GusikowskiPhone
gift-cardreturnswholesale
18h●Responded5/5——Mar 19, 2026-
29030739Foundation match helpSolvedNormalAndrew Dare—Garth DooleyEmail
shippingsamples
4h●Responded4/5——Feb 13, 2026-
17751059Cancel order requestClosedNormalAndrew Dare—Leonard Waters-HowellChat—12h⊘Not fired———Feb 2, 2026Feb 6, 2026
51074105Gift card balance questionSolvedNormalAndrew Dare—Darryl JacobiEmail—5h●Responded10/11——Feb 1, 2026-
60169791Birthday gift not receivedClosedNormalAndrew Dare—Ignatius CummerataEmail
appreturnswholesale
3d○Sent, no reply———Jan 30, 2026Feb 6, 2026
41935433Allergic reaction concernSolvedNormalAndrew Dare—Yazmin JastPhone—5h○Sent, no reply———Jan 22, 2026-
92851598Birthday gift not receivedClosedLowAndrew Dare—Mr. Lonie HudsonEmail
influencershippingfragrance
3d 18h○Sent, no reply———Jan 7, 2026Jan 13, 2026
59576614Discount code not workingPendingNormalAndrew Dare—Kaela FriesenEmail—-—Skipped———Jan 1, 2026-
94031680Klarna / Afterpay split issueClosedHighAndrew Dare—Amely PacochaEmail
vipgift-card
8h○Sent, no reply———Dec 13, 2025Dec 18, 2025
65237789Return after 30-day windowSolvedNormalAndrew Dare—Julie HodkiewiczChat—16h●Responded4/5——Dec 9, 2025-
34815889Restock alert for backorderClosedHighAndrew Dare—Lily RaynorEmail
refundshade-match
6h○Sent, no reply———Nov 26, 2025Dec 1, 2025
66128101Refund not receivedSolvedNormalAndrew Dare—Jacklyn DareEmail—1d○Sent, no reply———Nov 13, 2025-
40756828Gift card balance questionSolvedNormalAndrew Dare—Leonard Waters-HowellEmail
gift-cardbopisrefund
9h⊘Not fired———Nov 13, 2025-
20140679Wrong shade sentSolvedNormalAndrew Dare—Mr. Cade SengerSocial
returns
6h⊘Not fired———Nov 11, 2025-
06609087Address change after shippingSolvedNormalAndrew Dare—Leonard Waters-HowellEmail
fragrancesamplesreturns
2d 11h○Sent, no reply———Nov 4, 2025-
72768802Pro discount enrollmentClosedNormalAndrew Dare—Tommy KuvalisPhone
shippingreturns
8h○Sent, no reply———Oct 16, 2025Oct 22, 2025
13672732Gift card balance questionSolvedNormalAndrew Dare—Mr. Cade SengerSocial—5h⊘Not fired———Oct 16, 2025-
54608333Return after 30-day windowSolvedNormalAndrew Dare—Kaela FriesenChat
fragranceshade-match
3h●Responded5/5——Oct 9, 2025-
41451735Question about product ingredientsOpenNormalAndrew Dare—Eula McKenziePhone
influencervipshade-match
-—Skipped———Sep 12, 2025-
37264040Restock alert for backorderSolvedHighAndrew Dare—Mr. Eliza Gerhold IVEmail
vip
3h●Responded5/5——Sep 5, 2025-
39051523Birthday gift not receivedSolvedLowAndrew Dare—Kaela FriesenPhone
gift-card
1h○Sent, no reply———Aug 20, 2025-
24514526Discount code not workingSolvedNormalAndrew Dare—Mr. Cade SengerEmail
shade-matchloyaltyvip
1d⊘Not fired———Aug 19, 2025-
67762173Discount code not workingPendingNormalAndrew Dare—Mr. Skyla TrantowChat
damagedrefund
-—Skipped———Aug 8, 2025-
65242681Missing items in shipmentClosedNormalAndrew Dare—Garth DooleyEmail—2d 10h●Responded3/5——Jul 17, 2025Jul 23, 2025
76921545Pro discount enrollmentSolvedNormalAndrew Dare—Lily RaynorPhone
bopis
1h○Sent, no reply———Jul 17, 2025-
09248315App login problemSolvedLowAndrew Dare—Lily RaynorChat—16h○Sent, no reply———Jul 11, 2025-
37409601BOPIS pickup not readyClosedNormalAndrew Dare—Julie HodkiewiczEmail
vipinfluencerdamaged
12h○Sent, no reply———Jul 4, 2025Jul 9, 2025
61361658Missing items in shipmentSolvedNormalAndrew Dare—Oscar O'HaraEmail
samples
16h○Sent, no reply———Jul 1, 2025-
34467808Missing items in shipmentClosedLowAndrew Dare—Amely PacochaChat—23h●Responded5/5——Jun 28, 2025Jul 3, 2025
84935577Cancel subscription / Auto-replenishClosedHighAndrew Dare—Ignatius CummerataEmail
loyalty
2d○Sent, no reply———Jun 25, 2025Jul 4, 2025
11040002Loyalty points not postingClosedNormalAndrew Dare—Amely PacochaChat
damaged
23h○Sent, no reply———Jun 21, 2025Jun 23, 2025
59745203Birthday gift not receivedSolvedNormalAndrew Dare—Mr. Cade SengerChat
returnsbopisvip
17h●Responded5/5——Jun 3, 2025-
Page 1 of 1

Properties

Customer
Name
Andrew Dare
Email
susanna55@gmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
5,607
Lifetime spend
1,086
Last purchase
Mar 19, 2026
Skin tone
light
Foundation shade
29W
Skin concerns
dullness, acne, anti-aging
Allergies / restrictions
nickel-allergy
Favorite brands
Le Labo, Maison Margiela, Fenty Beauty, Rare Beauty
YTD spend
692
App installed
Yes
App last opened
May 10, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
480
Total orders
1
Preferred category
skincare
Tickets
Tickets
42
Last seen
May 21, 2026
Responses
Avg rating
5.17