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2/5

ces response·Apr 4, 2026, 11:56 AM

Survey answers

How easy was it to complete your return?
2/5
Did our team make the return straightforward?
Yes, completelyMostlyNot really
What would have made it easier?
“Took a manual override from a manager just to refund a clearly broken product.”

Properties

Response
Rating
2/5
Comment
Took a manual override from a manager just to refund a clearly broken product.
Responded
Apr 4, 2026, 11:56 AM
Ticket
Ticket
49241635Lost package follow-up
Customer
Customer
Andrew Dare
Team member
Team member
Faith Hilll