Jeannette Bosco-Grimes
jamaal_runolfsson52@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75727376 | Influencer code not working | Solved | Normal | — | Chat | influencerloyaltywholesale | 1d 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 02453696 | Wrong shade sent | Solved | Normal | — | bopisreturns | 2d 1h | ⊘Not fired | — | — | — | May 18, 2026 | - | |||
| 85257165 | App login problem | Closed | Low | — | Chat | — | 17h | ○Sent, no reply | — | — | — | May 17, 2026 | May 25, 2026 | ||
| 39435001 | Cancel order request | Open | Normal | — | Chat | shipping | - | —Skipped | — | — | — | May 15, 2026 | - | ||
| 42067234 | Klarna / Afterpay split issue | Solved | Low | — | wholesale | 2d 10h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 24811491 | Refund not received | Solved | Low | — | — | 12h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 05684821 | Wrong shade sent | Solved | Normal | — | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | ||
| 39710414 | Restock alert for backorder | Closed | High | — | — | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 2, 2026 | |||
| 35831155 | Cancel subscription / Auto-replenish | Pending | Low | — | vipsamples | - | —Skipped | — | — | — | Mar 26, 2026 | - | |||
| 19881726 | Discount code not working | Solved | Urgent | — | Phone | shipping | 2d 1h | ●Responded | 4/5 | — | — | Mar 19, 2026 | - | ||
| 20244522 | Birthday gift not received | Solved | Normal | — | Chat | — | 5h | ●Responded | 4/5 | — | — | Mar 12, 2026 | - | ||
| 56544527 | Gift card balance question | Solved | Low | — | Chat | loyaltysamplesapp | 2d 22h | ●Responded | 7/11 | — | — | Feb 22, 2026 | - | ||
| 31575149 | Loyalty points not posting | Solved | Low | — | Chat | fragrancerefundinfluencer | 1d | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | ||
| 10455514 | App login problem | Solved | Normal | — | refund | 2d 17h | ⊘Not fired | — | — | — | Dec 26, 2025 | - | |||
| 69991122 | Missing items in shipment | Solved | Normal | — | influencerwholesaleshade-match | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |||
| 57346767 | Address change after shipping | Solved | Urgent | — | samplesfragrancewholesale | 9h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 22304765 | Restock alert for backorder | Solved | Normal | — | — | 13h | ●Responded | 9/11 | — | — | Nov 6, 2025 | - | |||
| 41784957 | Restock alert for backorder | Pending | Normal | — | Chat | wholesalefragrancegift-card | - | —Skipped | — | — | — | Oct 28, 2025 | - | ||
| 99699843 | Refund not received | Solved | Normal | — | refundsamples | 2d 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 70658799 | Foundation match help | Closed | Normal | — | shade-matchsamples | 1h | ●Responded | 2/5 | — | — | Oct 7, 2025 | Oct 10, 2025 | |||
| 71829574 | Store experience feedback | Solved | High | — | Chat | gift-cardbopis | 23h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | ||
| 35656780 | Klarna / Afterpay split issue | Solved | High | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Sep 22, 2025 | - | ||
| 13998696 | Pro discount enrollment | Solved | Normal | — | gift-cardwholesalefragrance | 2d 21h | ●Responded | 4/5 | — | — | Sep 18, 2025 | - | |||
| 40338983 | Klarna / Afterpay split issue | Solved | Normal | — | loyaltywholesale | 18h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |||
| 01952394 | Address change after shipping | Solved | Normal | — | influencershipping | 5h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |||
| 92107806 | Address change after shipping | Solved | Normal | — | bopis | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |||
| 63290004 | Insider tier issue | Closed | Normal | — | Chat | influencer | 8d 13h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 22, 2025 | ||
| 90156836 | Allergic reaction concern | Closed | Normal | — | vipfragrance | 1d 16h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 14, 2025 | |||
| 63392262 | Pro discount enrollment | Open | Urgent | — | bopissamples | - | —Skipped | — | — | — | Aug 3, 2025 | - | |||
| 00658334 | BOPIS pickup not ready | Pending | High | — | Phone | returnsgift-cardsamples | - | —Skipped | — | — | — | Jul 24, 2025 | - | ||
| 15113810 | Shipping cost question | Pending | High | — | — | - | —Skipped | — | — | — | Jul 22, 2025 | - | |||
| 01374337 | Question about product ingredients | Closed | Low | — | wholesale | 2d 14h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 27, 2025 | |||
| 05672527 | Discount code not working | Closed | Normal | — | Social | loyaltybopisrefund | 1d 12h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 25, 2025 | ||
| 70961850 | Birthday gift not received | Solved | Normal | — | influencer | 6h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 50352427 | Return after 30-day window | Open | Low | — | — | - | —Skipped | — | — | — | Jul 9, 2025 | - | |||
| 76415325 | Allergic reaction concern | Solved | Normal | — | fragrance | 3h | ●Responded | 3/5 | — | — | Jul 4, 2025 | - | |||
| 94169119 | Loyalty points not posting | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 3, 2025 | - | |||
| 29367072 | Birthday gift not received | Solved | High | — | shade-matchapp | 6h | ●Responded | 5/5 | — | — | Jun 4, 2025 | - | |||
| 26389572 | BOPIS order cancelled at store | Closed | Low | — | — | 2h | ●Responded | 1/5 | — | — | May 28, 2025 | Jun 3, 2025 |