Jeannette Bosco-Grimes
jamaal_runolfsson52@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Mostly painless. Wish the BOPIS confirmation email had come faster. | 19881726Discount code not working | Jeannette Bosco-Grimes |  Faith Hilll | Mar 22, 2026, 7:58 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 20244522Birthday gift not received | Jeannette Bosco-Grimes |  Leonard Waters-Howell | Mar 13, 2026, 11:31 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 56544527Gift card balance question | Jeannette Bosco-Grimes |  Miss Amber Hintz Sr. | Feb 27, 2026, 8:09 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 22304765Restock alert for backorder | Jeannette Bosco-Grimes |  Kip Schroeder IV | Nov 8, 2025, 4:02 AM |
| 2/5 | Onboarding was clunky. Quiz kept resetting. | 70658799Foundation match help | Jeannette Bosco-Grimes |  Lily Raynor | Oct 8, 2025, 12:59 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 35656780Klarna / Afterpay split issue | Jeannette Bosco-Grimes |  Vilma Gusikowski | Sep 23, 2025, 6:40 PM |
| 4/5 | Improve the in-store digital experience. | 13998696Pro discount enrollment | Jeannette Bosco-Grimes |  Mr. Skyla Trantow | Sep 21, 2025, 9:41 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 01374337Question about product ingredients | Jeannette Bosco-Grimes | Kip Schroeder IV | Jul 22, 2025, 4:52 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 76415325Allergic reaction concern | Jeannette Bosco-Grimes | Lily Raynor | Jul 5, 2025, 7:51 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 29367072Birthday gift not received | Jeannette Bosco-Grimes |  Oscar O'Hara | Jun 5, 2025, 7:14 AM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 26389572BOPIS order cancelled at store | Jeannette Bosco-Grimes |  Garth Dooley | May 28, 2025, 8:49 PM |