Zita Lindgren
dianne81@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49617418 | Question about product ingredients | Closed | Normal | — | app | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | May 25, 2026 | |||
| 84125040 | Missing samples in order | Solved | Urgent | — | samplesshade-match | 1h | ●Responded | 3/5 | — | — | May 18, 2026 | - | |||
| 69427462 | Address change after shipping | Open | Urgent | — | — | - | —Skipped | — | — | — | May 14, 2026 | - | |||
| 39881635 | Allergic reaction concern | Pending | Normal | — | Chat | shade-matchdamagedfragrance | - | —Skipped | — | — | — | May 13, 2026 | - | ||
| 09689466 | Order arrived damaged | Solved | Low | — | Chat | shippingdamagedrefund | 12h | ○Sent, no reply | — | — | — | May 6, 2026 | - | ||
| 81664086 | Influencer code not working | Solved | Normal | — | Phone | refundshade-matchdamaged | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | ||
| 77594498 | Lost package follow-up | Solved | Normal | — | shippingshade-matchwholesale | 1d | ●Responded | 1/5 | — | — | Apr 6, 2026 | - | |||
| 26745584 | Price match request | Closed | Normal | — | appshipping | 1h | ⊘Not fired | — | — | — | Apr 2, 2026 | Apr 5, 2026 | |||
| 55173103 | Wrong shade sent | Closed | Normal | — | — | 6d 22h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 31, 2026 | |||
| 66683814 | Cancel order request | Solved | High | — | shippingappgift-card | 4h | ●Responded | 4/5 | — | — | Mar 19, 2026 | - | |||
| 09235239 | Order arrived damaged | Closed | Low | — | gift-cardreturns | 1d 18h | ●Responded | 4/5 | — | — | Mar 18, 2026 | Mar 26, 2026 | |||
| 73868449 | Loyalty points not posting | Solved | Normal | — | shippingapp | 4h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |||
| 93627946 | App login problem | Solved | Normal | — | Chat | appreturnsfragrance | 19h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | ||
| 05371635 | Foundation match help | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 23, 2026 | - | |||
| 02793254 | App login problem | Solved | Normal | — | Chat | damagedshippinginfluencer | 2d 9h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 14709903 | BOPIS pickup not ready | Solved | Normal | — | gift-cardrefund | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |||
| 01107124 | Item authenticity concern | Closed | Low | — | Chat | influencergift-card | 15h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 5, 2026 | ||
| 85512928 | Cancel order request | Closed | Normal | — | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 26, 2025 | ||
| 98339652 | Return after 30-day window | Solved | Normal | — | shade-match | 7d 14h | ●Responded | 4/11 | — | — | Dec 12, 2025 | - | |||
| 91085976 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | loyaltyreturns | 2d 1h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | ||
| 92297532 | Store experience feedback | Solved | Normal | — | bopisdamagedwholesale | 3d 12h | ●Responded | 3/5 | — | — | Nov 6, 2025 | - | |||
| 20414904 | Missing samples in order | Solved | Normal | — | shade-matchwholesale | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |||
| 03468438 | Discount code not working | Solved | Normal | — | shade-matchshipping | 2d 23h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 80604449 | Wrong shade sent | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |||
| 37108499 | App crashes at checkout | Open | Normal | — | — | - | —Skipped | — | — | — | Oct 15, 2025 | - | |||
| 32606211 | Klarna / Afterpay split issue | Solved | Low | — | Chat | samplesinfluencer | 8h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | ||
| 83563926 | Missing samples in order | Open | Normal | — | influencerrefundvip | - | —Skipped | — | — | — | Sep 25, 2025 | - | |||
| 99700407 | Loyalty points not posting | Solved | Normal | — | loyaltywholesale | 12h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |||
| 40193358 | Missing samples in order | Closed | Low | — | Chat | loyaltybopisreturns | 7h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 20, 2025 | ||
| 43710739 | Where is my order? | Pending | Normal | — | samplesinfluencer | - | —Skipped | — | — | — | Sep 6, 2025 | - | |||
| 56247475 | Insider tier issue | Open | Normal | — | Chat | samplesfragrance | - | —Skipped | — | — | — | Aug 22, 2025 | - | ||
| 32904886 | Lost package follow-up | Solved | Low | — | shippingdamaged | 4h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 09698818 | Wholesale order question | Pending | Low | — | Phone | influencer | - | —Skipped | — | — | — | Jul 27, 2025 | - | ||
| 82008921 | Klarna / Afterpay split issue | Closed | High | — | Phone | wholesale | 6d 21h | ●Responded | 2/5 | — | — | Jul 16, 2025 | Jul 24, 2025 | ||
| 63298220 | Missing items in shipment | Solved | Normal | — | Chat | refundsamplesapp | 2d 18h | ●Responded | 4/5 | — | — | Jul 11, 2025 | - | ||
| 97001369 | Question about product ingredients | Solved | Normal | — | fragrance | 6h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | |||
| 55904038 | Insider tier issue | Solved | Low | — | — | 8d 21h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |||
| 08772603 | Question about product ingredients | Solved | Low | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 21, 2025 | - | ||
| 79365779 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | shipping | 2h | ⊘Not fired | — | — | — | Jun 15, 2025 | - | ||
| 90324801 | Loyalty points not posting | Pending | Normal | — | Chat | vipshippinggift-card | - | —Skipped | — | — | — | Jun 5, 2025 | - | ||
| 82961671 | Where is my order? | Solved | High | — | Chat | refundloyalty | 9d 12h | ○Sent, no reply | — | — | — | May 29, 2025 | - | ||
| 15418262 | Wrong shade sent | Closed | Low | — | damaged | 1h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 3, 2025 | |||
| 92738545 | Return after 30-day window | Closed | Normal | — | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | May 28, 2025 | Jun 5, 2025 |