Mr. Cletus Conn PhD
delmer75@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 55834728 | Discount code not working | Pending | Normal | — | — | - | —Skipped | — | — | — | May 18, 2026 | - | |||
| 58516547 | Gift card balance question | Closed | Normal | — | Chat | loyaltyshade-match | 14h | ○Sent, no reply | — | — | — | May 13, 2026 | May 17, 2026 | ||
| 50597825 | Allergic reaction concern | Solved | Normal | — | Chat | vipinfluencer | 9h | ⊘Not fired | — | — | — | May 11, 2026 | - | ||
| 75187773 | Gift card balance question | Solved | Normal | — | — | 1d 9h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 95034433 | Order arrived damaged | Solved | Normal | — | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | ||
| 58305570 | Wrong shade sent | Solved | Normal | — | Chat | shade-matchfragranceinfluencer | 10h | ●Responded | 5/5 | — | — | Apr 12, 2026 | - | ||
| 04610451 | Restock alert for backorder | Solved | Normal | — | Chat | shipping | 19h | ●Responded | 2/5 | — | — | Mar 30, 2026 | - | ||
| 97081700 | BOPIS pickup not ready | Open | Urgent | — | Chat | appreturns | - | —Skipped | — | — | — | Mar 23, 2026 | - | ||
| 56741221 | Shipping cost question | Solved | Normal | — | returnsvipinfluencer | 1d | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 90609848 | Shipping cost question | Closed | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 22, 2026 | ||
| 58151875 | Restock alert for backorder | Solved | Normal | — | damaged | 17h | ●Responded | 4/5 | — | — | Feb 10, 2026 | - | |||
| 28095618 | App crashes at checkout | Solved | Normal | — | damaged | 3h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |||
| 08522847 | Influencer code not working | Solved | Normal | — | Social | — | 1h | ⊘Not fired | — | — | — | Jan 12, 2026 | - | ||
| 59602833 | Price match request | Solved | Normal | — | fragranceshipping | 1h | ⊘Not fired | — | — | — | Jan 9, 2026 | - | |||
| 42604135 | BOPIS pickup not ready | Solved | Normal | — | Chat | — | 16h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | ||
| 06300124 | Pro discount enrollment | Open | Normal | — | shipping | - | —Skipped | — | — | — | Dec 30, 2025 | - | |||
| 69212933 | Gift card balance question | Solved | Normal | — | Phone | — | 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | ||
| 40827159 | Shipping cost question | Solved | Normal | — | — | 15h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 47971834 | BOPIS order cancelled at store | Solved | Normal | — | fragrance | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 11424572 | Cancel order request | Open | Normal | — | influencergift-card | - | —Skipped | — | — | — | Dec 12, 2025 | - | |||
| 90225589 | Lost package follow-up | Closed | High | — | — | 2d 6h | ●Responded | 4/5 | — | — | Dec 3, 2025 | Dec 7, 2025 | |||
| 48869182 | BOPIS order cancelled at store | Solved | Low | — | Chat | refundviployalty | 6h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | ||
| 18775861 | Discount code not working | Solved | Normal | — | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 47835248 | Where is my order? | Solved | Normal | — | — | 1d 20h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |||
| 38334530 | Where is my order? | Solved | Normal | — | damagedloyalty | 2d 16h | ●Responded | 1/5 | — | — | Oct 28, 2025 | - | |||
| 49358957 | Pro discount enrollment | Solved | High | — | Chat | fragrancebopisinfluencer | 20h | ●Responded | 5/5 | — | — | Oct 8, 2025 | - | ||
| 37577782 | Missing samples in order | Closed | Low | — | — | 1d | ●Responded | 4/5 | — | — | Oct 6, 2025 | Oct 13, 2025 | |||
| 40377686 | Item authenticity concern | Solved | Normal | — | refund | 3h | ●Responded | 4/5 | — | — | Sep 25, 2025 | - | |||
| 08894677 | Klarna / Afterpay split issue | Pending | Normal | — | vip | - | —Skipped | — | — | — | Sep 18, 2025 | - | |||
| 22952823 | Where is my order? | Pending | Low | — | vipbopis | - | —Skipped | — | — | — | Sep 8, 2025 | - | |||
| 51096104 | Address change after shipping | Solved | Normal | — | Phone | damaged | 2h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 34529692 | Wrong shade sent | Solved | Normal | — | samplesshipping | 9h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 34129464 | Klarna / Afterpay split issue | Closed | Normal | — | — | 2d 17h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 27, 2025 | |||
| 35687381 | Birthday gift not received | Solved | Normal | — | shade-match | 3h | ●Responded | 5/5 | — | — | Aug 16, 2025 | - | |||
| 71606001 | Item authenticity concern | Closed | Low | — | Chat | — | 2d | ●Responded | 4/11 | — | — | Aug 7, 2025 | Aug 12, 2025 | ||
| 30590439 | Allergic reaction concern | Solved | Low | — | Phone | — | 13h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | ||
| 47635310 | Cancel order request | Solved | Normal | — | damagedloyalty | 1h | ⊘Not fired | — | — | — | Jul 10, 2025 | - | |||
| 30758754 | Birthday gift not received | Pending | Normal | — | Phone | fragranceloyaltysamples | - | —Skipped | — | — | — | Jul 9, 2025 | - | ||
| 89037212 | Item authenticity concern | Solved | Normal | — | fragranceshippingshade-match | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |||
| 20308810 | Store experience feedback | Solved | Normal | — | Chat | — | 8d 21h | ●Responded | 2/5 | — | — | Jun 19, 2025 | - | ||
| 94534250 | Influencer code not working | Solved | High | — | wholesaleinfluencersamples | 4h | ●Responded | 4/5 | — | — | Jun 9, 2025 | - | |||
| 79316013 | Wholesale order question | Pending | Normal | — | Chat | shade-matchwholesale | - | —Skipped | — | — | — | Jun 9, 2025 | - | ||
| 99102234 | Shipping cost question | Solved | Normal | — | Chat | conversation-mockup | 3h | ○Sent, no reply | — | 75 | May 24, 2025 | - |