Mr. Cletus Conn PhD
delmer75@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 58305570Wrong shade sent | Mr. Cletus Conn PhD |  Amely Pacocha | Apr 13, 2026, 10:35 AM |
| 2/5 | Took five emails and three chats to get my points credited. | 04610451Restock alert for backorder | Mr. Cletus Conn PhD |  Katrina Johns | Apr 1, 2026, 6:49 AM |
| 4/5 | Better packaging — less plastic. | 58151875Restock alert for backorder | Mr. Cletus Conn PhD |  Eula McKenzie | Feb 11, 2026, 8:10 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 90225589Lost package follow-up | Mr. Cletus Conn PhD | Eula McKenzie | Dec 7, 2025, 4:21 AM |
| 1/5 | More transparent product authenticity guarantees. | 38334530Where is my order? | Mr. Cletus Conn PhD |  Miss Amber Hintz Sr. | Oct 31, 2025, 2:47 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 49358957Pro discount enrollment | Mr. Cletus Conn PhD |  Mr. Skyla Trantow | Oct 10, 2025, 4:56 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 37577782Missing samples in order | Mr. Cletus Conn PhD |  Yazmin Jast | Oct 9, 2025, 2:02 AM |
| 4/5 | Add a recommend-based-on-what-I-own feature. | 40377686Item authenticity concern | Mr. Cletus Conn PhD | Amely Pacocha | Sep 26, 2025, 3:41 AM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 35687381Birthday gift not received | Mr. Cletus Conn PhD |  Faith Hilll | Aug 17, 2025, 2:35 AM |
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 71606001Item authenticity concern | Mr. Cletus Conn PhD |  Ignatius Cummerata | Aug 11, 2025, 9:54 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 20308810Store experience feedback | Mr. Cletus Conn PhD |  Leonard Waters-Howell | Jun 29, 2025, 2:38 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 94534250Influencer code not working | Mr. Cletus Conn PhD | Yazmin Jast | Jun 10, 2025, 2:36 PM |