Dominic Ankunding
jefferey_welch@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24001367 | Item authenticity concern | Solved | Low | — | fragrancevip | 11h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |||
| 71694464 | Restock alert for backorder | Closed | Normal | — | returnsshipping | 1d | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 | |||
| 17219081 | Influencer code not working | Solved | High | — | Chat | bopissamplesshade-match | 4h | ○Sent, no reply | — | — | — | May 8, 2026 | - | ||
| 85310699 | Question about product ingredients | Pending | Normal | — | shippingvip | - | —Skipped | — | — | — | May 4, 2026 | - | |||
| 89381897 | Influencer code not working | Solved | Normal | — | — | 12h | ○Sent, no reply | — | — | — | Apr 26, 2026 | - | |||
| 35472495 | Store experience feedback | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Mar 25, 2026 | - | ||
| 90892966 | Allergic reaction concern | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 29, 2026 | - | |||
| 31991087 | Question about product ingredients | Solved | Normal | — | wholesaleshippingvip | 2h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |||
| 05912723 | Missing samples in order | Closed | Normal | — | Phone | app | 1h | ●Responded | 5/5 | — | — | Jan 24, 2026 | Jan 31, 2026 | ||
| 30584943 | Loyalty points not posting | Solved | Low | — | — | 3h | ●Responded | 10/11 | — | — | Dec 30, 2025 | - | |||
| 52593303 | Allergic reaction concern | Solved | High | — | Chat | fragranceshipping | 2h | ●Responded | 1/5 | — | — | Dec 6, 2025 | - | ||
| 31830250 | Klarna / Afterpay split issue | Solved | Low | — | Social | loyaltyvip | 14h | ⊘Not fired | — | — | — | Nov 9, 2025 | - | ||
| 77974843 | App crashes at checkout | Solved | Low | — | Chat | bopisshippinginfluencer | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | ||
| 14192466 | Pro discount enrollment | Solved | Normal | — | damagedbopis | 4h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |||
| 37789855 | Where is my order? | Solved | Normal | — | shade-matchloyaltybopis | 1h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | |||
| 69596616 | BOPIS pickup not ready | Solved | High | — | shade-matchapp | 1d | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |||
| 01735198 | Address change after shipping | Closed | Normal | — | shipping | 1d 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 22, 2025 | |||
| 48464759 | App crashes at checkout | Solved | Normal | — | gift-card | 4d 14h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |||
| 13964717 | Refund not received | Solved | Normal | — | loyaltydamaged | 1h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - | |||
| 16382859 | Cancel order request | Solved | Normal | — | Social | bopisshippingfragrance | 3h | ⊘Not fired | — | — | — | Sep 5, 2025 | - | ||
| 20627347 | Question about product ingredients | Closed | Normal | — | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 6, 2025 | ||
| 14547843 | Loyalty points not posting | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |||
| 24567496 | Order arrived damaged | Solved | High | — | bopis | 4h | ●Responded | 2/5 | — | — | Aug 16, 2025 | - | |||
| 13285770 | BOPIS pickup not ready | Pending | Normal | — | Chat | gift-cardloyaltyvip | - | —Skipped | — | — | — | Aug 15, 2025 | - | ||
| 18971199 | App login problem | Solved | Normal | — | influencergift-cardwholesale | 1h | ●Responded | 5/5 | — | — | Aug 6, 2025 | - | |||
| 49515788 | Gift card balance question | Solved | Normal | — | Chat | shade-matchwholesale | 2h | ●Responded | 4/5 | — | — | Aug 2, 2025 | - | ||
| 20896193 | Store experience feedback | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 24, 2025 | - | |||
| 07857698 | Pro discount enrollment | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | Jul 20, 2025 | - | |||
| 66012926 | Insider tier issue | Solved | Normal | — | Chat | — | 6d 14h | ●Responded | 3/5 | — | — | Jun 18, 2025 | - | ||
| 18567781 | App crashes at checkout | Solved | Low | — | samplesshippingapp | 11h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | |||
| 94680900 | Discount code not working | Solved | Normal | — | Chat | vipsamples | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | - | ||
| 02544784 | Price match request | Solved | High | — | fragrance | 4h | ●Responded | 5/5 | — | — | May 29, 2025 | - | |||
| 69435383 | Influencer code not working | Solved | Normal | — | Social | damagedloyaltyreturns | 3d 15h | ⊘Not fired | — | — | — | May 29, 2025 | - | ||
| 93335113 | Restock alert for backorder | Closed | Normal | — | Chat | — | 2h | ●Responded | 5/5 | — | — | May 23, 2025 | May 27, 2025 |