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CustomersDominic Ankunding

Dominic Ankunding

jefferey_welch@gmail.com
Tickets34Responses11
Showing 1 - 34 of 34
External ID
Subject
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Priority
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Company
Assigned to
Channel
Tags
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Survey state
Response
QA
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Created
Closed
24001367Item authenticity concernSolvedLowDominic Ankunding—Jacklyn DareEmail
fragrancevip
11h○Sent, no reply———May 14, 2026-
71694464Restock alert for backorderClosedNormalDominic Ankunding—Vilma GusikowskiEmail
returnsshipping
1d○Sent, no reply———May 14, 2026May 18, 2026
17219081Influencer code not workingSolvedHighDominic Ankunding—Dr. Mandy McLaughlinChat
bopissamplesshade-match
4h○Sent, no reply———May 8, 2026-
85310699Question about product ingredientsPendingNormalDominic Ankunding—Chaz RennerEmail
shippingvip
-—Skipped———May 4, 2026-
89381897Influencer code not workingSolvedNormalDominic Ankunding—Vilma GusikowskiEmail—12h○Sent, no reply———Apr 26, 2026-
35472495Store experience feedbackPendingNormalDominic Ankunding—Kip Schroeder IVChat—-—Skipped———Mar 25, 2026-
90892966Allergic reaction concernPendingNormalDominic Ankunding—Mr. Skyla TrantowEmail—-—Skipped———Jan 29, 2026-
31991087Question about product ingredientsSolvedNormalDominic Ankunding—Dr. Mandy McLaughlinEmail
wholesaleshippingvip
2h○Sent, no reply———Jan 29, 2026-
05912723Missing samples in orderClosedNormalDominic Ankunding—Julie HodkiewiczPhone
app
1h●Responded5/5——Jan 24, 2026Jan 31, 2026
30584943Loyalty points not postingSolvedLowDominic Ankunding—Dr. Mandy McLaughlinEmail—3h●Responded10/11——Dec 30, 2025-
52593303Allergic reaction concernSolvedHighDominic Ankunding—Vilma GusikowskiChat
fragranceshipping
2h●Responded1/5——Dec 6, 2025-
31830250Klarna / Afterpay split issueSolvedLowDominic Ankunding—Yazmin JastSocial
loyaltyvip
14h⊘Not fired———Nov 9, 2025-
77974843App crashes at checkoutSolvedLowDominic Ankunding—Darryl JacobiChat
bopisshippinginfluencer
1h○Sent, no reply———Nov 5, 2025-
14192466Pro discount enrollmentSolvedNormalDominic Ankunding—Leonard Waters-HowellEmail
damagedbopis
4h○Sent, no reply———Oct 26, 2025-
37789855Where is my order?SolvedNormalDominic Ankunding—Mr. Lonie HudsonEmail
shade-matchloyaltybopis
1h⊘Not fired———Oct 21, 2025-
69596616BOPIS pickup not readySolvedHighDominic Ankunding—Tommy KuvalisEmail
shade-matchapp
1d○Sent, no reply———Oct 20, 2025-
01735198Address change after shippingClosedNormalDominic Ankunding—Oscar O'HaraEmail
shipping
1d 5h○Sent, no reply———Oct 14, 2025Oct 22, 2025
48464759App crashes at checkoutSolvedNormalDominic Ankunding—Lily RaynorEmail
gift-card
4d 14h○Sent, no reply———Oct 11, 2025-
13964717Refund not receivedSolvedNormalDominic Ankunding—Mr. Eliza Gerhold IVEmail
loyaltydamaged
1h●Responded5/5——Sep 12, 2025-
16382859Cancel order requestSolvedNormalDominic Ankunding—Kip Schroeder IVSocial
bopisshippingfragrance
3h⊘Not fired———Sep 5, 2025-
20627347Question about product ingredientsClosedNormalDominic Ankunding—Mr. Cade SengerChat
shade-match
2h○Sent, no reply———Sep 2, 2025Sep 6, 2025
14547843Loyalty points not postingSolvedNormalDominic Ankunding—Kip Schroeder IVEmail—1h○Sent, no reply———Aug 19, 2025-
24567496Order arrived damagedSolvedHighDominic Ankunding—Dr. Mandy McLaughlinEmail
bopis
4h●Responded2/5——Aug 16, 2025-
13285770BOPIS pickup not readyPendingNormalDominic Ankunding—Dr. Mandy McLaughlinChat
gift-cardloyaltyvip
-—Skipped———Aug 15, 2025-
18971199App login problemSolvedNormalDominic Ankunding—Katrina JohnsEmail
influencergift-cardwholesale
1h●Responded5/5——Aug 6, 2025-
49515788Gift card balance questionSolvedNormalDominic Ankunding—Mr. Cade SengerChat
shade-matchwholesale
2h●Responded4/5——Aug 2, 2025-
20896193Store experience feedbackPendingNormalDominic Ankunding—Mr. Eliza Gerhold IVEmail—-—Skipped———Jul 24, 2025-
07857698Pro discount enrollmentSolvedNormalDominic Ankunding—Ignatius CummerataEmail—3h●Responded5/5——Jul 20, 2025-
66012926Insider tier issueSolvedNormalDominic Ankunding—Garth DooleyChat—6d 14h●Responded3/5——Jun 18, 2025-
18567781App crashes at checkoutSolvedLowDominic Ankunding—Chaz RennerEmail
samplesshippingapp
11h○Sent, no reply———Jun 8, 2025-
94680900Discount code not workingSolvedNormalDominic Ankunding—Mr. Cade SengerChat
vipsamples
3h○Sent, no reply———May 30, 2025-
02544784Price match requestSolvedHighDominic Ankunding—Miss Amber Hintz Sr.Email
fragrance
4h●Responded5/5——May 29, 2025-
69435383Influencer code not workingSolvedNormalDominic Ankunding—Yazmin JastSocial
damagedloyaltyreturns
3d 15h⊘Not fired———May 29, 2025-
93335113Restock alert for backorderClosedNormalDominic Ankunding—Jacklyn DareChat—2h●Responded5/5——May 23, 2025May 27, 2025
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Properties

Customer
Name
Dominic Ankunding
Email
jefferey_welch@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,531
Lifetime spend
—
Last purchase
Mar 10, 2026
Skin tone
fair
Foundation shade
25P
Skin concerns
dryness, acne
Allergies / restrictions
paraben-free
Favorite brands
Olaplex, Kiehl's, Glossier
YTD spend
3,538
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
195
Total orders
—
Preferred category
—
Tickets
Tickets
34
Last seen
May 14, 2026
Responses
Avg rating
4.55