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CustomersDominic Ankunding

Dominic Ankunding

jefferey_welch@gmail.com
Tickets34Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.05912723Missing samples in orderDominic AnkundingJulie HodkiewiczJan 26, 2026, 2:04 PM
10/11Recommend to anyone who'll listen. Best loyalty program in the space.30584943Loyalty points not postingDominic AnkundingDr. Mandy McLaughlinJan 1, 2026, 1:46 PM
1/5Had to call my credit card company because Bloom support gave up.52593303Allergic reaction concernDominic AnkundingVilma GusikowskiDec 8, 2025, 8:52 AM
5/5The personalization quiz is genuinely helpful, not just a marketing gimmick.13964717Refund not receivedDominic AnkundingMr. Eliza Gerhold IVSep 14, 2025, 12:27 PM
2/5Didn't honor the price match. Felt nickel-and-dimed.24567496Order arrived damagedDominic AnkundingDr. Mandy McLaughlinAug 18, 2025, 10:36 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.18971199App login problemDominic AnkundingKatrina JohnsAug 7, 2025, 4:12 AM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.49515788Gift card balance questionDominic AnkundingMr. Cade SengerAug 3, 2025, 11:37 AM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.07857698Pro discount enrollmentDominic AnkundingIgnatius CummerataJul 22, 2025, 9:48 AM
3/5Improve the in-store digital experience.66012926Insider tier issueDominic AnkundingGarth DooleyJun 26, 2025, 12:12 PM
5/5Honestly the easiest exchange process I've used at any retailer.02544784Price match requestDominic AnkundingMiss Amber Hintz Sr.May 29, 2025, 11:57 PM
5/5Did everything from my phone in the elevator. So easy.93335113Restock alert for backorderDominic AnkundingJacklyn DareMay 25, 2025, 1:00 PM
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Properties

Customer
Name
Dominic Ankunding
Email
jefferey_welch@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,531
Lifetime spend
—
Last purchase
Mar 10, 2026
Skin tone
fair
Foundation shade
25P
Skin concerns
dryness, acne
Allergies / restrictions
paraben-free
Favorite brands
Olaplex, Kiehl's, Glossier
YTD spend
3,538
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
195
Total orders
—
Preferred category
—
Tickets
Tickets
34
Last seen
May 14, 2026
Responses
Avg rating
4.55