Raymond Feest
walter.graham81@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40201514 | Return after 30-day window | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | May 22, 2026 | - | ||
| 56595480 | Gift card balance question | Closed | Normal | — | Chat | refundapployalty | 22h | ○Sent, no reply | — | — | — | May 7, 2026 | May 12, 2026 | ||
| 34991103 | Restock alert for backorder | Closed | Normal | — | — | 3h | ⊘Not fired | — | — | — | Apr 26, 2026 | Apr 29, 2026 | |||
| 83552396 | Influencer code not working | Closed | Normal | — | Social | damagedsamples | 5h | ⊘Not fired | — | — | — | Apr 22, 2026 | Apr 29, 2026 | ||
| 94325476 | Pro discount enrollment | Solved | High | — | appbopisshade-match | 10h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |||
| 94689017 | BOPIS pickup not ready | Open | Normal | — | Chat | bopisloyaltysamples | - | —Skipped | — | — | — | Apr 3, 2026 | - | ||
| 82657445 | Price match request | Closed | High | — | shade-match | 8h | ●Responded | 5/5 | — | — | Mar 24, 2026 | Mar 26, 2026 | |||
| 84799842 | Cancel order request | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |||
| 60742211 | Wholesale order question | Closed | Low | — | loyaltysamplesdamaged | 2d 3h | ●Responded | 2/5 | — | — | Mar 18, 2026 | Mar 22, 2026 | |||
| 07485302 | App crashes at checkout | Open | Normal | — | fragrancevip | - | —Skipped | — | — | — | Mar 13, 2026 | - | |||
| 65444272 | Cancel order request | Solved | High | — | fragrancevip | 17h | ●Responded | 3/5 | — | — | Mar 2, 2026 | - | |||
| 39040548 | Loyalty points not posting | Closed | Normal | — | Phone | samplesgift-cardloyalty | 6h | ●Responded | 2/5 | — | — | Feb 26, 2026 | Feb 28, 2026 | ||
| 80845467 | Missing items in shipment | Solved | Normal | — | Chat | gift-cardloyaltyrefund | 1h | ●Responded | 5/5 | — | — | Feb 25, 2026 | - | ||
| 45596556 | Price match request | Solved | High | — | Phone | damaged | 14h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | ||
| 88141862 | Return after 30-day window | Solved | Normal | — | appwholesale | 4h | ⊘Not fired | — | — | — | Feb 12, 2026 | - | |||
| 66748366 | App login problem | Solved | Normal | — | shade-matchbopis | 6h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | |||
| 24595963 | Store experience feedback | Closed | High | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 6, 2026 | ||
| 55533870 | Refund not received | Solved | Urgent | — | Chat | shippingwholesaledamaged | 8h | ⊘Not fired | — | — | — | Jan 24, 2026 | - | ||
| 53370050 | App crashes at checkout | Solved | Normal | — | loyaltyinfluencerreturns | 4h | ⊘Not fired | — | — | — | Jan 20, 2026 | - | |||
| 31668675 | Restock alert for backorder | Closed | Normal | — | fragrancerefunddamaged | 5h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 15, 2026 | |||
| 15115426 | Pro discount enrollment | Closed | Normal | — | Chat | fragrance | 1d 8h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 7, 2026 | ||
| 09382781 | Wrong shade sent | Solved | Low | — | Phone | samplesgift-cardfragrance | 3h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - | ||
| 79460202 | Wholesale order question | Closed | Normal | — | Chat | shippingsamples | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 6, 2026 | ||
| 47748094 | Order arrived damaged | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Dec 29, 2025 | - | ||
| 72246556 | Insider tier issue | Pending | High | — | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | |||
| 73644478 | BOPIS order cancelled at store | Solved | Normal | — | shade-matchsamplesgift-card | 12h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |||
| 10101114 | Discount code not working | Closed | Normal | — | Chat | fragrancewholesalebopis | 5h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 9, 2025 | ||
| 38842589 | BOPIS pickup not ready | Open | Low | — | shade-matchgift-card | - | —Skipped | — | — | — | Nov 30, 2025 | - | |||
| 69831392 | Influencer code not working | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |||
| 04648123 | Question about product ingredients | Solved | High | — | shippingwholesalegift-card | 1d 21h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | |||
| 37917210 | Foundation match help | Solved | Normal | — | Phone | shippingshade-matchwholesale | 6h | ●Responded | 5/5 | — | — | Oct 1, 2025 | - | ||
| 98116504 | Store experience feedback | Solved | Normal | — | Chat | damagedbopis | 7h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | ||
| 75069474 | Where is my order? | Closed | Low | — | Phone | damaged | 13h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 29, 2025 | ||
| 28451191 | Pro discount enrollment | Solved | High | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | ||
| 24392251 | Pro discount enrollment | Solved | Normal | — | Chat | vip | 1d | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | ||
| 51493633 | Shipping cost question | Solved | High | — | Phone | shade-matchdamagedbopis | 17h | ⊘Not fired | — | — | — | Sep 6, 2025 | - | ||
| 64172562 | Return after 30-day window | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Aug 28, 2025 | - | ||
| 88839603 | Order arrived damaged | Closed | Normal | — | Chat | shippingwholesale | 9h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 20, 2025 | ||
| 42338539 | Discount code not working | Solved | Urgent | — | Chat | shade-matchrefund | 3h | ●Responded | 10/11 | — | — | Aug 2, 2025 | - | ||
| 91616070 | Foundation match help | Solved | Normal | — | Phone | wholesaleshipping | 5h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | ||
| 59519435 | Cancel order request | Closed | Normal | — | Chat | — | 4d 12h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 9, 2025 | ||
| 24398558 | Influencer code not working | Solved | Normal | — | Chat | gift-cardinfluencer | 1d 1h | ●Responded | 2/5 | — | — | Jul 24, 2025 | - | ||
| 49910187 | App login problem | Open | Normal | — | Social | shippingappwholesale | - | —Skipped | — | — | — | Jun 24, 2025 | - | ||
| 48001130 | Order arrived damaged | Closed | Normal | — | Chat | — | 4h | ⊘Not fired | — | — | — | Jun 19, 2025 | Jun 22, 2025 | ||
| 07483000 | Restock alert for backorder | Solved | Normal | — | — | 23h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - | |||
| 84731351 | App login problem | Solved | High | — | loyalty | 7h | ⊘Not fired | — | — | — | Jun 12, 2025 | - | |||
| 91630950 | Restock alert for backorder | Open | Normal | — | Chat | samplesdamagedrefund | - | —Skipped | — | — | — | Jun 5, 2025 | - |