Candice Armstrong
delbert.mueller@yahoo.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29958098 | Where is my order? | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |||
| 16834508 | Pro discount enrollment | Open | Low | — | loyaltyinfluencer | - | —Skipped | — | — | — | May 19, 2026 | - | |||
| 26556497 | Pro discount enrollment | Closed | Normal | — | Chat | refunddamaged | 10h | ○Sent, no reply | — | — | — | May 15, 2026 | May 22, 2026 | ||
| 68009446 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | shipping | 1d | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | ||
| 73520239 | Return after 30-day window | Solved | Low | — | Chat | fragrancewholesale | 8h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | ||
| 54361037 | Klarna / Afterpay split issue | Closed | Low | — | samplesreturns | 11h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 18, 2026 | |||
| 04327342 | Question about product ingredients | Solved | Urgent | — | — | 2d 20h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |||
| 87312608 | Item authenticity concern | Closed | Normal | — | refundshippingdamaged | 2h | ⊘Not fired | — | — | — | Mar 14, 2026 | Mar 21, 2026 | |||
| 24841733 | Lost package follow-up | Pending | Normal | — | damagedfragrance | - | —Skipped | — | — | — | Feb 18, 2026 | - | |||
| 08737461 | Store experience feedback | Solved | Normal | — | vipbopissamples | 6h | ●Responded | 5/5 | — | — | Feb 12, 2026 | - | |||
| 91120838 | Discount code not working | Closed | Normal | — | Phone | fragrancereturns | 3h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 7, 2026 | ||
| 66866291 | Pro discount enrollment | Solved | Normal | — | Chat | shade-match | 2h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | ||
| 22502618 | Lost package follow-up | Solved | Normal | — | samples | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |||
| 95897403 | Missing items in shipment | Closed | Normal | — | wholesalesamplesfragrance | 1h | ●Responded | 5/5 | — | — | Dec 25, 2025 | Jan 1, 2026 | |||
| 70784600 | Allergic reaction concern | Pending | Normal | — | gift-card | - | —Skipped | — | — | — | Dec 22, 2025 | - | |||
| 42250368 | Missing samples in order | Solved | Normal | — | returnssamplesfragrance | 5h | ⊘Not fired | — | — | — | Nov 27, 2025 | - | |||
| 07185910 | Loyalty points not posting | Closed | Urgent | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 10, 2025 | ||
| 68085686 | Refund not received | Solved | Normal | — | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | ||
| 60769772 | Shipping cost question | Closed | Urgent | — | app | 6h | ○Sent, no reply | — | — | — | Oct 26, 2025 | Oct 31, 2025 | |||
| 75580228 | Influencer code not working | Closed | Normal | — | Phone | vip | 2h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 29, 2025 | ||
| 68388265 | Loyalty points not posting | Solved | High | — | Chat | shade-match | 2h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | ||
| 83129543 | Where is my order? | Solved | High | — | Chat | — | 22h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | ||
| 16689042 | Store experience feedback | Closed | High | — | Chat | damagedrefund | 3h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 5, 2025 | ||
| 01021047 | Missing items in shipment | Closed | Normal | — | viployalty | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 29, 2025 | |||
| 80040094 | App login problem | Pending | Normal | — | Chat | bopisshippingvip | - | —Skipped | — | — | — | Sep 25, 2025 | - | ||
| 02344991 | Allergic reaction concern | Solved | Normal | — | Chat | — | 8h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | ||
| 71687540 | Wholesale order question | Solved | Urgent | — | app | 4h | ●Responded | 3/5 | — | — | Aug 19, 2025 | - | |||
| 03251818 | Price match request | Solved | High | — | Chat | wholesale | 11h | ●Responded | 2/5 | — | — | Aug 11, 2025 | - | ||
| 87305876 | Influencer code not working | Solved | Normal | — | Chat | damaged | 10h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | ||
| 95507351 | Order arrived damaged | Solved | Normal | — | shipping | 2d 18h | ●Responded | 2/5 | — | — | Jul 25, 2025 | - | |||
| 08289260 | Order arrived damaged | Solved | Normal | — | Chat | samples | 6h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - | ||
| 83495621 | Gift card balance question | Pending | Low | — | Phone | — | - | —Skipped | — | — | — | Jul 19, 2025 | - | ||
| 00619287 | Influencer code not working | Solved | Normal | — | Social | — | 1h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | ||
| 26784804 | Return after 30-day window | Solved | High | — | Chat | loyalty | 3h | ●Responded | 5/5 | — | — | Jun 24, 2025 | - | ||
| 75703995 | Shipping cost question | Closed | Normal | — | app | 4h | ●Responded | 2/5 | — | — | Jun 14, 2025 | Jun 16, 2025 | |||
| 09661141 | BOPIS pickup not ready | Solved | Normal | — | Chat | samplesreturnsgift-card | 2h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - | ||
| 78133676 | Question about product ingredients | Open | Normal | — | wholesale | - | —Skipped | — | — | — | May 30, 2025 | - |